• Journal of Korean Society for Quality Management
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• v.36 no.3
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• pp.76-86
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• 2008

This paper examines when a consumer in existent telecommunication 2G applies to new telecommunication service 3G from the viewpoint of an option pricing theory. To improve telecommunication quality of service, the consumer applies to 3G. The application means an exchange of 2G for 3G with extra costs such as searching and conversion costs. Since the option to exchange is a right that the consumer can exercise or not, application to 3G is deemed an exercise of the option to exchange at most suitable value of the option. The timing to exercise the option depends on the extra costs and the additional communication benefit from new telecommunication quality of service. These affect an optimal timing to apply to 3G. The optimal applying or switching timing to 3G is when an economic value of the option to exchange is equal to an economic value of the extra costs plus the additional telecommunication quality from new telecommunication service. The option analysis used in this paper is applicable to various industries.

• Journal of the Korea Society for Simulation
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• v.14 no.1
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• pp.33-42
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• 2005

Service Level Agreement (SLA) is a service providing scheme by a service class agreement between a user and a service provider SLA allows that a user can select an expected service class in various service classes provided from a service provider. Recently, SLA management is adapted to support the end-to-end Qos for service users in Beyond 3 Generation (B3G) networks. In B3G networks, SLA provides multiple service classes on access networks so that service classes should be managed to assure the service satisfaction for users. In this paper, we propose a dynamic Qos management scheme by IP traffic class controlling based on SLA in B3G networks. Also, to manage dynamic traffic service, we consider Differentiated services (Diffserv) mechanism for the resource management by SLA. An If service traffic class on SLA can be dynamically changed by Diffserv traffic management to support dynamic end-to-end Qos. Hence, in this paper, we consider the buffer threshold scheme for controlling traffic loads and the traffic level control scheme for implementing the dynamic traffic management by the SLA.

• Journal of the Korea Society of Computer and Information
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• v.16 no.3
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• pp.157-165
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• 2011

The QoS management is an agreement of service user and service provider in B3G networks, and service provider must support proper the network service to service users by the agreement facts. The service provider must provide the QoS method to maintain the agreed service, which manages the detail method of system level from policy level. By the agreement of service policy, the service provider can give the QoS to the service customer with the service agreement. Hence, in this paper we propose a QoS mapping method of heterogeneous networks to provide the customer service through the service agreement based on the SLA of B3G networks.

• Asia-Pacific Journal of Business
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• v.3 no.2
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• pp.16-22
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• 2012

Korean mobile telecommunications market is shifting from 2G to 3G service. Considering the revenue of voice-based communication has reached its maximum, 3G services can provide telecommunication companies with the opportunity to increase their revenues. As the competition in the market is becoming fierce, mobile carriers are trying to increase their profits by preventing their customers from switching to rivals. In this regard, managing customer can be a key success factor of the mobile telecommunications business by retaining existing customer. In this research, we tried to develop and test a model that aids further understanding of the determinants of continuance intention to use the current 3G service. We conducted empirical study through the analysis of 3G service users' data in Korea. The results indicated that continuance intention to use the current 3G is dependent on the customer's satisfaction with the service quality, handset, and brand image. We hope that analysis results will have significant implications in terms of both practical and theoretical aspects.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.35 no.2A
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• pp.174-185
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• 2010

A seamless handover between the 3G LTE and legacy 3G system is required for the smooth deployment of the 3G LTE system which is the next generation cellular network system. Especially on voice call handover, the service interruption time is very sensitive for user's satisfaction and therefore, a seamless voice call handover scheme is necessarily required. However, handover between the 3G LTE and the 3G CS system is hard to be achieved due to the lack of interface between two systems and the restriction of radio resource. In this paper, a new network entity called SCSE is proposed and inter-working between the 3G LTE and the 3G CS systems is enabled. Also contributed to the feature of the SCSE, the handover procedure is simplified and the service interruption time is minimized as a consequence. The evaluation result shows that the proposed SCSE scheme exclusively meets the service interruption time requirement which is smaller than 300 ms.

• Proceedings of the Korea Contents Association Conference
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• 2005.11a
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• pp.210-218
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• 2005

Recently, customers can select various service providers using number portability according to given select options such as quality of service and fare organization. Therefore it is possible that subscriber maintenance and quality competition are converted to fare competition which is real competition concept. However, it is time that we need number portability between $2G{\rightarrow}3G$ for activating 3G services because some important issues are closed such as domestic number portability, WiBro service provider selection. In this paper, we proposed applying method and necessity of $2G{\rightarrow}3G$ number portability Also, we analyzed $2G{\rightarrow}3G$ number portability examples of domestic and foreign countries and domestic market situation about abstract of 3G mobile communication service and number portability introduction between $2G{\rightarrow}3G$ for 3G service activation appearing newly in this research.

• Asia-Pacific Journal of Business
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• v.6 no.1
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• pp.1-15
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• 2015

In our study, we tried to develop and test a model that aids further understanding of the sources of customer loyalty in the 3G telecommunications service. In addition, as the 3G could be understood as an innovative telecommunications service, we assume that the impact of factors related service attributes affecting customer loyalty is moderated by the customer's innovativeness. We analyzed our research model using 3G service users' data in Korea. Our results will have significant strategic implications for firms in this highly competitive industry. Particularly, it can be useful for mobile carriers interested in customer retention management and supposed to deliver a new telecommunications service like the 4G service that is on the horizon.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.12 no.3
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• pp.1373-1379
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• 2011

The SLA (Service Level Agreement) is once determined between service provider and users in B3G networks so that the network service must be provided as QoS management. Here, the network situation is changed as the time flow, and the service environment is also altered. Hence, dynamic QoS management scheme should be considered. In this paper, we propose a handover scheme for dyanamic QoS as the network situation in B3G networks. The heterogeneous networks can be used for dynamic QoS management in B3G networks.

• The KIPS Transactions:PartC
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• v.19C no.1
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• pp.29-38
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• 2012

Due to rapid spread of smart phones and SNS(Social Network Service), using of Internet applications has increased and taking up bandwidth more than 3G network's capacity recently. This caused reduction of speed and service quality, and occurred strong needs that backbone network company to increasing investment costs. Also a great rise of mobile network users causing identity management problems on mobile service provider through mobile network. This paper proposes advanced IDM3G[1] - to solve user ID management and security problems on mobile internet application services over 3G network and more - authentication management protocol. $I^2DM$ protocol breakup loads which made by existing IDM3G protocol's mutual authentication via mobile operator, via sending some parts to internet application service provider, enhancing mobile and ID management of service provider and network load and process load from information handling and numbers of transmitting packets, to suggest more optimized protocol against further demanding of 3G mobile network.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.190-194
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• 2007

In most countries, mobile subscribers are already experiencing 3G-like services. At the moment of launching 3G services, lots of studies showed estimates of the number of subscribers for 3G services, using long-term demand curves, econometric methods or survey methodologies. Those studies mainly focused on the potential number of subscribers and the point of rapid growth rather than precise estimates for the services. Even though we've already experienced parts of 3G services, full length of 3G services are expecting in near future. Therefore, now we need to have more accurate estimates for 3G services. While we thought that 3G services were moved from 2G, in real place 3G services are being evolved from 2G services. In the process of evolving, regulators' policy affects service demand and diffusion significantly. For the more accurate estimates, we need to consider policy issues which influence service diffusion practically in real place. This study aims to present a model which shows better estimates for 3G services with consideration on policy issues, such as numbering issues, price regulation, and competition policy. The consideration can provide more accurate estimates for 3G services with service providers. The methodology could help academicians In forecasting of similar telecommunications services as well.