• Title/Summary/Keyword: 프로젝트 만족

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Effect of PMIS Quality on Intention to Use and User Satisfaction (건설 PMIS 품질이 사용의도 및 사용자 만족도에 미치는 영향)

  • Sung, Min-Woo;Kim, Ka-Ram;Lee, Seul-Ki;Yu, Jung-Ho
    • Journal of the Korea Institute of Building Construction
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    • v.12 no.1
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    • pp.122-132
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    • 2012
  • Establishing a success model of a specific information system is critical to understanding the mechanism of IS success, the various dimensions of IS performance, and the factors and their causal relations in IS success. As one of the key IT applications, the project management information system (PMIS), particularly the web-based PMIS (Web-PMIS), has played a significant role in construction management processes in Korea. However, there have been few research attempts made to construct a Web-PMIS success model. This study primarily aims to propose a Web-PMIS success model based on DeLone and McLean's IS success model, and to discuss whether or not the D&M IS success model can be applied to the construction Web-PMIS. A questionnaire was sent out to Web-PMIS users (construction managers and constructors), and 253 completed questionnaires were received. Through multi-regression analysis, it was confirmed that it is statistically acceptable to apply the D&M IS success model to the Web-PMIS. However, the explanatory power of the model is not sufficient, and some of the model factors are not statistically significant enough. Relying on the statistical analysis results, this study also discusses the development direction for the Web-PMIS success model.

Impact of IT Service Quality on Knowledge Sharing through Relationship Quality (IT서비스품질과 관계품질이 지식공유 활동에 미치는 영향)

  • Park, Jun-Gi;Yoon, Jung-In;Lee, Jung-Woo
    • The Journal of the Korea Contents Association
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    • v.10 no.7
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    • pp.355-365
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    • 2010
  • IT service is becoming a critical business operation in the age of information revolution. In providing IT services internally to other functions of the corporation and externally to other organizations, sharing of knowledge between business people and system people is known to become more and more critical for successful IT services. Purpose of this research is to examine the impact of IT service quality on knowledge sharing activities between IT service providers and users. Theoretical research model, through an extant literature review, is proposed here, consisting of IT service quality, relationship quality(satisfaction, trust and commitment), and the level of knowledge sharing activities. Survey results of 183 users indicates that IT service quality significantly influences commitment through satisfaction and trust, which in turn influences the level of knowledge sharing activities. Also, interestingly, satisfaction and trust do not directly influences the level of knowledge sharing,but indirectly, through commitment.

A Study on Application for CRM Marketing and QI Activities in Healthcare Organizations (보건의료조직에 있어서 CRM 마케팅과 QI 활동의 적용에 관한 연구)

  • Park, Chang Sik
    • The Korean Journal of Health Service Management
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    • v.1 no.1
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    • pp.1-15
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    • 2007
  • CRM의 장점은 원하는 고객에 대해서 마케팅 노력을 기울일 수 있고 그 결과로 마케팅 비용을 줄이고 효율을 높일 수 있는 것이다. 그리고 마케팅 전략 수립에 대한 방법의 변화와 그 수행방법의 변화가 CRM에 있기 때문에 여기에 따른 절차와 문화, 조직구조까지 변화 시킬 수 있다. 이를 방지하기 위하여 CRM교육이 필요하며, 그 중요성을 인식하고 실행하여야 한다. 그리고 경영환경에 적합한 마케팅 전략 수립이 필수적이다. CRM의 정확한 이해와 적합한 수행이 있어야만 병원경영의 목표달성에 도움이 된다. 그러나 CRM자체의 문제가 없는 것도 아니다. 무엇보다 전문 인력이 부족하면 시스템 구축과 마케팅이나 컨설팅 인력을 확보하여 프로젝트의 부실화를 방지하여야 한다. 다음은 실업자들의 업무패턴을 파악하고 사용자의 편의를 고려한 적용이 있어야 한다. 고가의 비용을 투입하여 CRM을 실행하였다 해도 사용자 교육의 미비가 생기면 효율이 감소될 것이다. 역시 CRM의 적용에 있어서 호환이 되지 않으면 통합비용으로 별도의 비용이 지출해야 하므로 비용의 증가를 감수하여야 한다. 환자의 의료의 질에 대한 만족은 환자의 주관적 개념으로 동일한 의료서비스에 대하여 환자들은 저마다 다르게 의료의 질을 평가하게 된다. 대부분의 환자들은 자신의 욕구와 의료의 질에 대한 기대를 가지고 병원을 방문하여 의료의 질을 평가하게 된다. 대부분의 환자들은 자신의 욕구와 의료의 질에 대한 기대를 가지고 병원을 방문하여, 그것을 의료제공자가 충족시키는 정도가 환자의 만족도를 결정하게 된다. 의료의 질은 의료서비스에 대한 만족과 밀접한 관련이 있다. 의료의 질과 만족은 강하게 연관이 있으면서도 양자는 분명히 다르다. 의료의 질에 대한 평가와 만족도는 매우 일치도가 높다고 볼 수 있다. 이것은 의료의 질적 수준이 높으면 환자만족도도 높다는 것을 의미한다. 따라서 본 연구는 병원의 환자관리를 위한 CRM 마케팅의 전기를 실증적으로 역설하고 이의 도입을 통한 효과와 문제점, 이에 대한 대응방안을 제시하고, 모범적인 CRM운영 사례를 제시함과 동시에 효과적인 의료의 질 경영을 구현하고 이것이 환자의 의료서비스 만족도를 높이는 결과인 것을 모색하는 것이 본 연구의 목적이다.

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A Study on Users' Perceptions of Archival Reference Services in a University Archive (대학기록관 이용자의 기록정보서비스 인식에 관한 연구: J교육대학교를 중심으로)

  • Kim, Du-Ri;Kim, Soojung
    • Journal of the Korean Society for information Management
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    • v.31 no.4
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    • pp.29-47
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    • 2014
  • This study aims to examine users' perceptions of and experiences about archival reference services in a university archive. The study uses the Researcher Survey provided by the Archival Metrics Project to understand users' perceptions about the university archive and users' satisfaction level of facilities and services. Based on the results of the survey among 47 users and the interview with the archivist working in the university archive, this study suggests recommendations for improving archival reference services.

Research about Optimal Design of Artificial Recharge (지하수 인공함양 최적개발 연구)

  • Jung, Euntae;Park, Namsik
    • Proceedings of the Korea Water Resources Association Conference
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    • 2017.05a
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    • pp.116-116
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    • 2017
  • 지하수 인공함양은 수자원확보 및 비상시 용수를 목적으로 세계적으로 연구 및 프로젝트가 진행되고 있다. 인공함양의 방법에는 여러 가지의 방식이 있지만 본 연구는 관정을 통해 주입하는 ASTR(Aquifer Storage Transfer and Recovery)방법을 이용하여 연구하였다. ASTR이란 지표수를 인공적인 방법으로 대수층에 주입시키고, 일정기간 저장시키거나 유하시킨 후 양수하는 방법이다. 염수로 포화된 피압대수층에 담수를 주입하여 염수를 치환할 수 있는 주입-양수 시스템을 연구하였다. 염수로 포화된 대수층에서 인공함양기술을 성공시키기 위해서는 양수정으로 유입되는 염수비율이 0%을 만족하며, 주입으로 인한 수위상승량은 지반변형을 일으키지 않는 최소한의 값을 가지는 것이다. 본 연구는 앞서 언급한 인공함양기술을 성공시키기 위해 지하수 흐름모델과 최적화 모델을 결합한 최적전산모델을 이용하여 모의하였다. 지하수 흐름모델은 경계면모델을, 최적화 기법은 GA(Genetic Algorithm)을 이용하였다. 구축된 목적함수로는 양수정의 담수비율 최대화, 주입정에서의 수위상승량 최소화 그리고 양수개시시간 최소화로 구성하였다. 제약조건으로는 총 주입량 및 양수량 그리고 주입 및 양수정 개수이다. 서술한 목적함수와 제약조건을 만족하는 주입/양수정의 위치 및 유량을 최적전산모델로부터 얻을 수 있다. 기존 지하수 인공함양 및 개발은 사례별 연구 또는 전문가의 주관적 판단에 의존하는 경향이 있었다. 본 연구는 최적화 기법을 통해 복수의 관정에서 정량적인 산정이 가능하다. 현재 모델링에 의존한 연구로써 한계가 있지만, 추후 실제현장에 적용하여 모델 검정을 통해 신뢰도를 높이며 지하수 인공함양 개발에 많은 공헌을 할 수 있을 것으로 예상한다.

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Software development project management using Agile methodology (Agile 방법론을 이용한 소프트웨어 개발 프로젝트관리)

  • kim, tai-dal
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.16 no.1
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    • pp.155-162
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    • 2016
  • In recent years, hoping the interaction of individuals and rather than software development process and tools, and customers want software that works first, rather than a comprehensive document, in cooperation with the customer, rather than the developer negotiate a contract, to each other stick to the plan I think even more so than the value that corresponds to the change. In view of this, software development is given the autonomy and motivation to project team rather than process-oriented and have a passion and vision and human relations oriented management approach is required. In recent years, increasing the productivity benefits of agile development processes, improved quality, efficiency and customer satisfaction as is demonstrated in the methodology selected to promote the project, attention was given to the experts. Contemporary demands with regard to the methodology chosen to meet your needs, in this paper in the organization, and to solve the problems of product-based Cross functional team proposed methodology Feature Team model, this model is an organizational Cross functional team and the team is not the outcome (product) basis, were examined for the model that points to progress the development across multiple product as a functional unit, value-plan through the driven agile technique-based model and proposed a difference. And the domain analysis, required extraction by conventional JAD (joint application development) meeting the targets for the object-oriented modeling, in modeling and organize, review, aware in advance and the UML Structure and Behavior Diagrams and proposed to proceed with the project.

A Foundation Study for User Satisfaction Degree's Estimated Model of Post-Evaluation in the public construction (공공공사 사후평가의 사용자 만족도 평가모델에 대한 기초연구)

  • Kim, Jae-Woo;Cho, Chang-Yeon;Shin, Tae-Hong;Kwon, Soon-Wook;Kim, Yea-Sang;Chin, Sang-Yoon
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2008.11a
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    • pp.432-435
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    • 2008
  • It's necessary to judge between success and failure of a project in order to secure the objective evaluation index and the transparency of that. In case of the public works including a construction section, the large-scale budget input proceeds, but the awareness regarding the efficiency and usefulness of the public works is decreasing because it's hard to estimate benefit originated from the results of the budget input. Therefore, this study is to propose the measurement standard for the post-evaluation based on the list of the resident response degree and user satisfaction degree to systematically and quantitatively measure the results of the post-evaluation for the public projects within the range of quantifying the consumer satisfaction degree for the facilities which preform the post-evaluation among the public projects with 50 billion budget.

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Key Factors Affecting Students' Satisfaction and Intention to Use e-Learning in Rwanda's Higher Education (르완다 고등교육기관 학생들의 e-러닝 만족도 및 사용의도에 영향을 미치는 핵심요인 연구)

  • Violaine, Akimana;Hwang, Gee-Hyun
    • Journal of Digital Convergence
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    • v.17 no.5
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    • pp.99-108
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    • 2019
  • This study aims to explore key factors which influence user's decision-making on the adoption of e-learning. We integrated UTAUT and Information Success Models to test that four independent factors affect student satisfaction to use e-learning in Rwanda's higher education. Data was collected by surveying students of University of Rwanda and Protestant Institute of Social Sciences (n=206). The analysis results showed that performance expectancy, facilitating conditions and effort expectancy except for social influence have a significant effect on students' satisfaction. This can help university administrators understand the factors that influence students' adoption of e-learning and incorporate these results into Rwanda's e-learning design and implementation. In final, Rwanda's government can contribute to establishing the e-learning policy and allocating its relevant resources centered on student needs.

Design and Satisfaction Analysis of Embedded IoT Course (임베디드 IoT 과목 설계 및 만족도 분석)

  • Hong, Jun-Ki;Paik, Jong Ho;Kang, Mingoo;Hong, Sung-Chan
    • Journal of Internet Computing and Services
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    • v.20 no.5
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    • pp.19-26
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    • 2019
  • Recently, the importance of the internet of things (IoT) education has been emphasized due to the progress of research on IoT technology. Therefore, universities require an efficient IoT course. In this paper, we propose an undergraduate IoT course using the Bluetooth function of smartphone and Arduino kit. The proposed embedded IoT class uses the Bluetooth capabilities of the smartphone to connect Arduino and activate various sensors to encourage students to become interested in the class. According to students' midterm and final exam scores, students programming skills have been improved since students' projects were in progress during the course. Further, according to students' survey, the proposed IoT class is very effective in understanding the embedded IoT and 75% of the students satisfied with the proposed course.

Analysis of the Relationships Between the Perceived Usefulness, Satisfaction, and Continuous Participation Intention of Marine Healing Program Participants (해양치유 프로그램 참여자의 지각된 유용성, 만족, 지속참여의도간 관계 분석)

  • Hye-Jin Yoon;Seung-Mook Choi;Jang-Won Hong;Hyun-Ju Lee;Gyung-Yeol Park
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.29 no.7
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    • pp.750-759
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    • 2023
  • The Korean government and industry practitioners have rapidly increased their interest in marine healing programs after the COVID-19 pandemic. However, research related to understanding the perceived usefulness, participant satisfaction, and benefits of marine healing experience from a consumer-oriented perspective is still lacking. This study used the post acceptance model to continuously examine the relationship between the perceived usefulness, expectancy confirmation, participant satisfaction, and intention to participate in a marine healing program. A survey was conducted by trained interviewers every weekend from September to October 2022 on the participants of marine healing programs in Busan city, and 203 samples were used for the analysis. The results showed that expectancy confirmation for the marine healing program positively affected satisfaction with the program and the perceived usefulness of the program. Moreover, satisfaction of the participants with the marine healing program positively affected their intention to continue participating. Additionally, the perceived usefulness of the healing program positively affected program satisfaction and continuous participation intention.