• 정보화사회
• /
• s.5
• /
• pp.40-43
• /
• 1988

• Information Systems Review
• /
• v.11 no.3
• /
• pp.191-207
• /
• 2009

Manufacturing companies expand their revenue sources by advancing into upstream or downstream of business value chains with special focus on service. Such a new movement is called as servicizing. We introduce various successful cases of automobile industry in Korean and overseas countries. Information technology has been taking a critical role in automobile manufacturer's servicizing efforts leveraging their manufacturing capabilities and brand power. Servicizing cases include telematics, collision prevention, used-car sales, rental, and car life of Japanese, German and three Korean automobile companies.