• Korean Journal of Gerontological Social Welfare
• /
• v.73 no.1
• /
• pp.517-542
• /
• 2018

The purpose of this study is to test the effectiveness of client violence(CV) prevention education program. The program was held for 15 practitioners at 'S' Senior Welfare Center for once a week for 2 hours and 4 sessions from 28 Jan to 25 Feb 2016. The control group consisted of 15 practitioners at'B'Senior Welfare Center. Data was collected using a non-equivalent control group pretest -posttest comparison design. In order to test the effectiveness of program, we conducted a nonparametric conditional two-step comparison analysis on the rate of change in preparedness against CV, self-confidence during the process of responding to CV, knowledge on CV prevention and response, ability to respond to CV, and self-efficacy. The first step, a Wilcoxon signed ranks test, showed the treatment group's statistically significant change compared to the control group in preparedness against CV, self-confidence during the process of responding to CV, and knowledge on CV prevention and response. The second step, Mann-Whitney rank-sum test, showed the treatment group's statistically significant change compared to the control group in ability to respond to CV and Self-efficacy. The research findings suggest practical implications and recommendations for CV prevention education program in the social work field.