• Journal of the Korean Society of Child Welfare
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• no.27
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• pp.37-68
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• 2008

Based on the assumption that client violence against social workers may impede the effectiveness of social work intervention, this study investigated the prevalence and negative effects of client violence among child protection workers. A national sample of 207 child protection workers participated to the study. The results showed that 62.8%(n＝130) of the respondents experienced violence by children's parents or other guardians in the year of 2007. This prevalence was similar level to that of other service fields. However, perception about client violence of the respondents was more serious than workers in other fields. Respondents who have experienced client violence showed emotional reactions such as angry, burnout, frustrated. This emotional reaction impacted more on woman respondents. This study further found that client violence had negative effects on such work-related variables as workers job satisfaction and intention to leave.

• Korean Journal of Social Welfare Studies
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• v.47 no.3
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• pp.113-138
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• 2016

This study aims to examine whether the relationship between client violence and turnover intentions is mediated by job stress among community mental health social workers. Data of a sample of 1,429 drawn from a study of nation-wide mental health promotion centers in 2013 was analyzed in order to verify both the direct and mediating effects between client violence, turnover intentions, and job stress. The study found that 67.2%(n=961) of the sample experienced client violences in the workplace. Furthermore, the experience of client violences had a direct effect on turnover intentions and job stress had a partially mediating effect on the relationship between client violence and turnover intentions. Based on the results, implications were discussed to reduce the extent of job stress of mental health social workers and to provide a safer work environment.

• The Journal of the Korea Contents Association
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• v.21 no.10
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• pp.738-752
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• 2021

This study was to applied QIMS(Qualitative Interpretive Meta-Synthesis) which was newly introduced in the field of social science recently to explore the client violence experience and coping in the social workers in a new way and in depth. The integrated analysis of the results of qualitative individual studies published in Korea so far has resulted in abundant results with accumulated knowledge and synergistic understanding paths of existing research results, and the limitations of qualitative research have been overcome. Eight published papers from 2013 to 2020 were included in the final analysis, and a total of 85 social workers analyzed the statements. The newly important themes created through the process of reducing the scope of data and the repetition of theme extraction and integration were divided into four categories: (1) violence and pain that can not be removed, (2) duality experienced as a result of occupation, (3) continuous attempts to change, (4) manifestation of sense of duty and job meaning. Based on the results of the integrated themes derived from this study, this study aims to present practical and policy alternatives to the prevention and coping of client violence experienced by social workers in various social welfare practice fields.

• Journal of Digital Convergence
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• v.11 no.1
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• pp.1-11
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• 2013

This study attempt to explore how much characteristics of personal and institutional of staffs in shelter for teenage runaway influence to client's violence, and which factor of them are relative to client's violence. For this aims, we carried out a survey, survey subjects in shelter for teenage runaway participated in this research. T-test and variance analysis attempted to compare degree of violence experience of respondents by personal and institutional characteristics. According to result of analysis, age in the midst of personal characteristics is meaning difference and duty-time and type of shelter in the midst of institutional characteristics revealed meaning difference. Next, Multi-regression analysis tried to explore relative factor influencing on client's violence. The results, age in the midst of personal characteristics is relative with physical violence, duty-year in present institution is relative with etc harm. Also, duty-time per week of institutional characteristics is relative all with four type of violence. Type of shelter is relative with property harm, emotional violence and etc harm. Counseling time during duty is relative with physical violence. Above results provide basic data to find ways preventing client's violence to staffs in shelter for teenage runaway.

• The Journal of the Korea Contents Association
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• v.15 no.11
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• pp.115-125
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• 2015

This study was to identify major risk factors associated with secondary traumatic stress in a sample of 654 public social welfare specialists. Findings indicated that 69.0% of the subjects experienced secondary traumatic stress, and 36.9% of them were in a high-risk group. Multiple regression analysis showed that the risk of the secondary traumatic stress was associated with gender, work hours, physical violence and threats from clients, coping strategies, and vocational self-efficacy. Based on these results, several interventions for preventing the incidence of secondary traumatic stress among public social welfare specialists are suggested as the follows: construction of secure job environment, development of educational programs for improving vocational self-efficacy and coping skills, and implementation of mental health screening system on a regular basis to prevent the outbreak of mental disease among the workers.

• Journal of Korean social welfare administration
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• v.21 no.4
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• pp.74-111
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• 2019

This study conducts a systematic literature review to systematically build a comprehensive understanding on the social workers'turnover in Korea.. For the selection of literature, this study searched related literature published between November 1, 1991 and August 31, 2019 through major social science databases and finally selected 53 published empirical papers based on the inclusion and exclusion criteria. Based on the 53 papers, first, this study identified authors and the publication year, time dimension (cross-sectional vs. panel) of data, types of data(primary data vs. secondary data), survey period, target population, survey area, sampling method, sample size, dependent variable, and analysis methods. Second, this study summarized methods and tools of turnover behavior measurement from the 53 papers. Third, this paper identified key factors which influence social workers'turnover behavior based on variables' statistical significance reported in 28 papers which included control variables in their analysis model. Main results of this study are as follow. First, 46 studies(87%) were published after the 2000s; 52 studies(98%) utilized cross-sectional data; 45 studies(85%) used primary data; 27 studies(51%) used data collected after the 2010s; 29 studies(55%) focused on social workers working in private social welfare organizations; 33 studies(62%) limited their survey on specific areas; 38 studies(72%) used non-probability sampling method; in 32 studies(60%) effective sample size was between 200 social workers and 400 social workers; 48 studies(91%) measured level of turnover intention; and 34 studies(64%) used multiple regression method as a analysis. Secondly, in measurement of turnover behavior measurement, 45 studies(85%) used multidimensional scales to measure level of turnover intention; 7 studies(13%) used a single question to measure level of turnover intention; and only 1 study(2%) used a single question to measure actual turnover behavior. Third, relatively consistent factors affecting social workers'turnover behavior were as follows: in personal factor, age(-), depression level(+), overall burnout(+), and emotional exhaustion(+) and depersonalization(+) of burnout were statistically significant; in organizational and job-related factor, type of organization(+ when working in a private social welfare organization), employment status(+ with temporary employment), pay level(-), experience of client violence(+), positive perception on organizational characteristics(-), job stress(+), job satisfaction(-) were statistically significant. Finally, in these papers, external environmental factor were very limitedly included in their analysis models to examine social workers'turnover behavior in Korea. As the first systematic literature review paper, this study contributes to broadening and deepening understanding on social workers'turnover studies in Korea.