The Effect of Service Authenticity and Service Quality on the Customer Satisfaction and Customer Loyalty in Financial Investment Company (금융투자회사의 서비스진정성, 서비스품질이 고객만족과 고객충성도에 미치는 영향)
-
- The Journal of the Korea Contents Association
- /
- v.16 no.3
- /
- pp.742-759
- /
- 2016