• Information Systems Review
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• v.10 no.2
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• pp.253-267
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• 2008

As the importance of information security becomes a major concern, there has been growing effort to educate information security professionals. This study aims to analyze the level of required knowledge and skills for four information security skills groups: strategy and planning; research and development; system management and operation; and accident control. For this study, we selected 55 critical knowledge and skills for information security professionals by literature review and Delphi method, and we conducted a survey of information security knowledge and skills requirements for information security professionals to perform their jobs. As a result, we analyzed the current status of the information security professionals' knowledge and skills level and suggested some guidelines for establishing the demand-based curriculum for training information security professionals.

• Journal of Digital Convergence
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• v.19 no.6
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• pp.47-52
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• 2021

This research emphasized that the importance of key elements of job characteristics such as technical diversity, task identity, task importance, autonomy, and feedback. Moreover, it focused on verifying the effects of these five elements on turnover intention through Self-Efficacy. To verify this, an empirical analysis was conducted on employees of the service industry in China. Through empirical analysis, it was found that all five elements of job characteristics improve Self-Efficacy. Furthermore, Self-Efficacy was found to degrade the level of turnover intention. Furthermore, it has been verified that self-efficacy has a fully mediated effect in the relationship between the two elements(technical diversity, autonomy) of job characteristics and turnover intention. Through this research, it was revealed which elements of job characteristics had the greatest influence on self-efficacy. Finally, based on this research, we presented useful implications in human resource management to practitioners of Chinese service companies and Korean service companies seeking to enter China and future research directions were discussed.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.12
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• pp.6146-6154
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• 2013

This study examined the status on job satisfaction and job performance of Advanced Practice Nurses (APNs) in Korea. The data was obtained from the 2009 APNs' job satisfaction survey of 452 nurses who received the certificate of APN between 2005 and 2008 conducted by the Korean Accreditation Board of Nursing Education. ANOVA and t-test analyses using SPSS version 14.0 were performed. The average job satisfaction level of the APNs was 2.94 out of 5.00. APNs who were performing jobs as a certified APN had a higher level of job satisfaction (t=.23, p<.001), higher wages (t=2.23, p<.05), promotion in rank (t=2.56, p<.05), more professional job performance (t=10.52, p<.001), greatest trust in their bosses and coworkers (t=5.31, p<.001), and higher confidence in their job performance (t=5.07, p<.001) than those who were not. The government and the nursing community need to provide the APNs' with the appropriate supply and demand polices, as well as a proper incentive system and job improvement.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.8
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• pp.4972-4980
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• 2014

This study examined the effects of teacher job stress and emotional intelligence on the turnover intent and job satisfaction. To this end, an early childhood teacher survey of 220 people using SPSS 9.0 data processing, analysis, and the independent variables were used to predict the dependent variable. Simple regression analysis and regression analysis of a follow-up examination were then performed. In the first study, the early childhood teachers' turnover intention due to job stress and job satisfaction revealed job stress to be a significant factor. The children's lack of leadership and administrative support work overload factors contributed to causes of stress. The turnover intention appeared to affect the mind. Second, early childhood teachers job satisfaction, job stress and turnover intention were affected by attempts to mediate the influence of job stress. Therefore, mediation plays a significant role. These results show that infant teacher duties affect the turnover intention and job satisfaction.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.8
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• pp.4930-4941
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• 2014

This study had three purposes. First, the effects of job-related affective states on emotional labor (deep acting and surface acting) of employees engaging in service job were examined. Second, previous studies focused on the negative effects of emotional labor on job attitudes. On the other hand, this study dealt with not only the negative effects of emotional labor but also its positive effects. In particular, this study examined the effects of emotional labor on positive job attitudes, such as job commitment and job involvement, as well as negative job attitudes, such as exhaustion and cynicism. Finally, this study examined the mediation effect of emotional labor on the relationship between the job-related affective state and job attitudes. The data was collected from 150 employees working in 15 service firms in Korea. The results were as follows. First, the positive job-related affective state increased the deep-acting. On the other hand, negative job-related affective state increased surface-acting. Second, the main effect of deep-acting on positive job attitudes (dedication and vigor) was significant. In addition, the main effects of surface-acting on the negative job attitudes (exhaustion and cynicism) was significant. Finally, the mediating effect of deep-acting on the relationship between positive job-related affective state and positive job attitudes was significant. In addition, surface-acting mediated the relationship between negative job-related affective state and negative job attitudes. The theoretical and practical implications of this study are provided in the discussion session.

• Journal of Korea Society of Industrial Information Systems
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• v.17 no.5
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• pp.75-88
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• 2012

This study examines the relationship among servicescape, information technology, employee's job satisfaction, affective commitment and service performance. Empirical research is conducted to statistically test the model using SEM and empirically confirms followings: (a) positive effect of servicescape and IT on both of job satisfaction and affective commitment, which, in turn, positively influences on service behavior, (b) positive effect of affective commitment and service behavior on service recovery, and (c) significant indirect effect of job satisfaction on service recovery meditated by service behavior. Results suggest that there are direct and indirect effects on service performance of servicescape and information technology through job satisfaction and affective commitment. This paper is concluded with the summarized result and contribution of this study, managerial implication of the research findings, and further research issues.

• Journal of Information Management
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• v.40 no.4
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• pp.23-47
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• 2009

According to the 2007 Korea library yearbook, 162 out of 589 special libraries are one person libraries which means an individual librarian takes responsibilities of all librarian tasks. Due to its particularity and diversity, however, there is lack of research on special libraries compared to the other libraries and no job analysis for human resources to be effectively managed has been done. This study aims to understand the current status of one person library by investigating its tasks and frequency, importance, difficulty of its duties. This study also suggests plans to improve the job by analyzing its association with affiliated organizations of one person library.

• Proceedings of the ESK Conference
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• 1995.10a
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• pp.27-36
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• 1995

원자력발전소와 같은 공정제어(process control) 체계에서 운전원의 수행도는 인터페이스에서 인간과 기계간에 이루어지는 상호작용의 신뢰도를 결정할 뿐만 아니라, 전 체 체계의 효용을 좌우하는 중요한 문제로 대두되고 있다. 이러한 체계의 설계에서는 감시제어(supervisory control) 기능의 설계요건 설정과 평가과정에서 체계의 주도자인 인간의 특성을 반영하여 직무수행의 신뢰도를 확보하는데 많은 노력을 기울고 있다. 본 연구에서는 인간-기계 체 계의 설계과정에서 운전원의 직무수행도를 보장하도록 직무요건(task requirements)을 도출 할 수 있는 방법론을 제시하고자 하였다. 직무요건을 파악하는 과정을 일반적으로 직무분석(task analysis)이라고 하는데, 적합한 직무분석 기법의 확보가 중요시된다. 본 연구에서는 우선, 기존의 직무분석 기법들을 조사하여 대표적인 기법들과 주요 기술 동향을 검토하였으며, 직무의 인지적인 측면 파악을 중심으로한 새로운 기법의 방향을 설정하였다. 설정된 방향에 따라 인지적인 측면의 분석을 강화하고 원자력발전소 운전원의 직무분석에 적합한 인지적 직무분석 기법의 기본체계 (basic framework)를 제안하였다.

• Proceedings of the Korea Contents Association Conference
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• 2017.05a
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• pp.83-84
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• 2017

본 연구는 직무자원과 직무요구, LMX가 노인복지관의 사회복지사들의 소진에 미치는 영향을 실증적으로 검증하였다. 본 연구는 경기도 지역의 50개 노인복지관을 대상으로 총 315부의 설문조사를 실시하였다. 조사는 우편으로 진행하였고, 회수된 설문지는 총 33개 기관 189부이다. 조사기간은 2016년 1월-2월 약 두달간 이루어졌고, 기술통계, 다중회귀분석방법으로 분석하였다. 분석결과 직무자원과 직무요구는 소진에 영향을 나타내어, 직무자원이 많을수록 사회복지사들의 소진이 감소되며, 직무요구가 높을수록 사회복지사들의 소진도 높다고 할 수 있다. 또한 LMX는 직무자원, 직무요구와 소진과의 관계를 부분 매개하는 것으로 검증되었다. 이러한 결과를 토대로 노인복지관 사회복지사들의 소진을 감소하기 위하여 조직관리와 인적자원관리에 대한 함의를 찾을 수 있다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.6
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• pp.3741-3750
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• 2014

This study investigated the emotional labor factors influencing job involvement, job satisfaction and turnover intention of clinical nurses. Study subjects were 258 nurses at a hospital in B city. The data was collected from October 11, to November 30, 2013. The data was analyzed using the SPSS win 21.0 program. The mean scores were 3.47 for emotional labor, 2.94 for job involvement, 2.88 for job satisfaction, and 3.49 for turnover intention. Emotional labor was negatively correlated with job involvement and job satisfaction, but positively correlated with the turnover intention. Multiple regression analysis showed that the participant characteristics after controlling for emotional labor had 33.9% of the explanatory power on job involvement 16% on job satisfaction, and 19.8% on the turnover intention. The results indicate that the emotional labor of nurses influences their job involvement, job satisfaction and turnover intention Therefore, it is necessary to concentrate on improving the emotional labor of nurses to increase their job involvement and job satisfaction.