• Title/Summary/Keyword: 지각된 속성

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The Antecedents of Consumer's Perceived Value and Repurchase Intention in the O2O Food Delivery Service Value Chain (O2O 음식배달서비스에서 있어서의 소비자의 지각된 가치와 재구매 의도에 대한 선행요인 연구)

  • Wenzhou Zheng;Anurag Agarwal;Kwangtae Park
    • Journal of Service Research and Studies
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    • v.13 no.2
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    • pp.1-23
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    • 2023
  • In this study, we try to discover some success factors, for the entire value chain of the O2O food delivery industry in China, from ordering to delivery. We study the influence of three aspects of the value chain, namely, (1) the mobile platform, (2) the restaurant and food and (3) the delivery service, on the perceived value and repurchase intention of customers. Using structural equation modeling, we develop a structural research model with seven sets of hypotheses relating various independent variable constructs (platform, restaurant, and delivery) and dependent constructs (perceived value and repurchase intention). We find that usefulness of mobile app, the food condition and the availability of offline restaurants were significant antecedents for perceived value and repurchase intention. In addition, fair pricing was a significant antecedent for repurchase intention.

A Development of a Description System for Textile-Pattern Design Based on the Perceptual Features (지각적 속성에 기초한 섬유 패턴 디자인 요소 분석체계 개발)

  • 조현승;지상현;이주현
    • Science of Emotion and Sensibility
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    • v.1 no.2
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    • pp.55-63
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    • 1998
  • 섬유 패턴 디자인을 체계적이고 객관적으로 기술할 수 있는 도구를 패턴 디자인의 지각적 속성에 기초하여 개발하였다. 세 단계로 이루어진 연구의 첫 단계에서는 패턴 디자인의 단계를 실제 디자인 과정에 기초하여 'PP의 디자인', 'RPU의 디자인', 'RPU의 배열'의 순서로 개념화한 후, 이 데 영역에 걸쳐 30개의 지각적 특징들을 추출하였고, 섬유 패턴 디자인을 충실히 기술할 수 있다는 것을 확인하였다. 다음으로 추출된 30개의 지각적 특징들을 'PP의 모양에 의한 돌출성', 'PP의 색채에 의한 돌출성', 'PP들 모양의 다양성'. 'PP들의 변화도', 'PP들 색채의 다양성', 'RPU의 돌출성', 'RPU의 다양성'이라는 7개의 상위 특징으로 수렴시킨 후, 이 7개의 상위특징들을 다시 'PP에 의한 다양성', 'RPU의 돌출성' 'RPU의 다양성'이라는 4개의 최상위 특징으로 수렵시키는 방식으로 위계화 하여 섬유 패턴 디자인 요소 분석체계를 구성하였다. 또한 대표적인 섬유 패턴 디자인에 대한 이 체계의 기술 가능성을 검토함으로써 본 체계를 수정·보완하였다.

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Research on selection attribution and customer satisfaction by family restaurants and fast-food restaurants (패밀리 레스토랑 및 패스트푸드 레스토랑의 선택속성과 대학생 고객이 지각한 만족도에 관한 연구)

  • Sohn, Il-Nak
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.10
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    • pp.2864-2872
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    • 2009
  • This research had the following 3 procedures. The first step focused on the study of the selection attributes for the selection of family and fast food restaurant. The second process is to analyse the level of customer's satisfaction after visiting such family and fast food restaurants. And the in last phase the factor analysis was carried out in order to determine the attribute factors for the restaurant selection. After that the hypothesis was verified about which selection attribute has the effect on the customer satisfaction. The research hypothesises look like as follow.. H1 : the selection attributes of family restaurant has the positive effect on the customer satisfaction. H2 : the selection attributes of fast food restaurant has the positive effect on the customer satisfaction. For this research about 350 university students in Chongju area were interviewed. The result of this research would be the guideline in terms of the marketing aspects for the restaurant owners who are confronted with the severe competition, and also be the foundation for the future research.

The Effect of Characteristics and Service Quality of Internet Banking on Customer Satisfaction (인터넷뱅킹의 속성과 서비스품질이 고객만족에 미치는 영향)

  • Park, Byung-Kwon;Lim, Chae-Kwan
    • Journal of Korea Society of Industrial Information Systems
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    • v.12 no.3
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    • pp.31-46
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    • 2007
  • For continuous growth and diffusion of internet banking, it is important to investigate the factors that affect customer satisfaction. This study empirically examined the structural relationships among characteristics of internet banking, service quality, customer satisfaction and customer loyalty. Characteristics of internet banking include relative advantage, compatibility, complexity, and perceived risk which are user-dependent in nature. Service quality was classified as 5 dimensions of SERVQUAL. Using a sample of 162 internet banking users, we empirically examined the study model. The results of this study showed that characteristics of internet banking and service quality had a significant effect on customer satisfaction and satisfaction in turn, had a significant positive effect on customer loyalty. We also found that characteristics of internet banking and service quality had a significant effect on customer loyalty.

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Empirical Research on Types and Service Attributes of Mobile Donation Applications (모바일 기부 앱의 사용 의도에 영향을 미치는 요인에 관한 실증 연구)

  • Kim, Mingyung;Choi, Uiju;Choi, Boreum
    • Information Systems Review
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    • v.18 no.2
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    • pp.107-125
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    • 2016
  • With the rapid growth of the mobile application market, mobile donation applications have emerged as a new type of application that enables users to donate without actual payments. To date, limited research has been conducted to provide guidelines on how to design new types of mobile donation applications. Using cause-related marketing theory as theoretical framework, this study aims to identify the features of mobile donation applications that increase the intention of users to use such applications. To achieve this goal, we conducted two experiments. The results of an ANOVA test in the first experiment showed that indirect mobile donation applications (i.e., applications without actual payment) have a stronger positive effect on perceived effectiveness and cause involvement than direct mobile donation applications (i.e., applications with actual payment). In addition, perceived effectiveness and cause involvement yield positive effects on the intention to use mobile donation applications. The results of the second experiment showed that indirect mobile donation applications with utilitarian functions have a greater positive effect on perceived effectiveness and cause involvement than mobile donation applications with hedonic functions. These results contribute to mobile application and donation research as well as provide guidelines for practitioners on the design of mobile donation applications.

A Study on the Effect of Selection Attributes of Contemporary Dance Performance on Audience's Attitude and Tickets Purchase Intention (현대무용공연 선택속성이 관람태도와 티켓구매의도에 미치는 영향에 관한 연구)

  • Lee, Jong-Yoon;Kim, Doyun;Ryu, Seungwan
    • The Journal of the Korea Contents Association
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    • v.20 no.10
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    • pp.109-118
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    • 2020
  • In this study, the selection attributes of contemporary dance audience were constructed based on prior study and the selection attributes of contemporary dance performance were identified through EFA(Exploratory Factor Analysis). Therefore, Six attributes were derived: physical evidence, tickets, people, information, product, and reputation. Based on these attributes, the selected attributes were identified through 'ETPB(Extended Theory of Planned Behavior)' to see if they affect ticket purchase behavior. In result, Among the selection attributes of contemporary dance performances, three attributes of reputation, people and product influenced the audience's attitude, while only product and human attributes influenced the purchase intention of tickets. Among the variables of ETPB to enhance the ability to purchase intention of tickets, audience attitude, perceive behavior control, and prior knowledge have had a positive effect on purchase intention of tickets, except for subjective norm. Therefore, it is meaningful that this study presented and verified empirically the attributes of select centered on visitors, which can improve the intention of purchasing tickets for contemporary dance performances.

Antecedent Factors Influencing the Continued Use of Smart Banking by Different Mobile Platforms: Android OS vs. iOS (모바일 플랫폼에 따른 스마트 뱅킹의 지속사용에 영향을 미치는 선행요인: Android OS vs. iOS)

  • Kim, Do-Hyung;Ha, Sung-Ho;Park, KyungBae
    • The Journal of Information Systems
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    • v.24 no.2
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    • pp.209-240
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    • 2015
  • Purpose This study investigates the relationships between various attributes of smart banking (convenience, security, convergence, and economy), user features (familiarity and innovativeness), perceived usefulness, trust, satisfaction, and continuance intentions and provides a comparison of Google's Android OS and Apple's iOS. Design/methodology/approach We considered a sample of 245 respondents and used structural equation modeling to analyze the data. Findings The results indicate that convergence and familiarity significantly affected perceived usefulness and that security and economy significantly affected perceived trust in smart banking services. The relationships of security, economy, and innovativeness to perceived usefulness and those of convenience and familiarity to perceived trust were stronger for the Android OS than for iOS. The study contributes by proposing an integrated framework and providing a comparison between the Android OS and iOS in the context of smart banking.

Adaptation to Baby Schema Features and the Perception of Facial Age (인물 얼굴의 나이 판단과 아기도식 속성에 대한 순응의 잔여효과)

  • Yejin Lee;Sung-Ho Kim
    • Science of Emotion and Sensibility
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    • v.25 no.4
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    • pp.157-172
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    • 2022
  • Using the adaptation aftereffect paradigm, this study investigated whether adaptation to baby schema features of the face and body could affect facial age perceptions. In Experiment 1, participants were asked to determine whether the test faces that morphed at a certain ratio of a baby face and an adult face were perceived as 'baby' or 'adult' after being adapted to either a baby or an adult face. The result of Experiment 1 showed that after being adapted to baby faces, test faces were assessed as belonging to an adult more often than when being adapted to adult faces. In the subsequent experiments, participants carried out the same facial age judgment task after being adapted to baby or adult body silhouettes (Experiment 2) or hand images (Experiment 3). The results revealed that age perceptions were biased in the direction of the adaptors (i.e., an assimilative aftereffect) after adaptation to body silhouettes (Experiment 2) but did not change after being adapted to hands (Experiment 3). The present study showed that contrastive aftereffects in the perception of facial age were induced by adaptation to the baby face but failed to determine the cross-category transfer of age adaptation from hands or body silhouettes to faces.

Active Modulation of Visual Motion Perception around the time of Saccadic Eye Movements (안구 운동에 즈음한 시각 운동 지각의 역동적 조절)

  • Lee, Jung-Ah;Lee, Choong-Kil
    • Proceedings of the Korean Society for Cognitive Science Conference
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    • 2005.05a
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    • pp.223-227
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    • 2005
  • 시각 자극의 운동 방향을 파악하는 것은 시각의 주요 기능 가운데 하나이다. 동일한 망막상의 영상 운동은 다양한 조합의 시각 자극의 운동 벡터와 눈 운동의 벡터의 합으로 발생할 수 있는데, 이렇게 망막 정보가 애매한 경우에도 불구하고 시각 자극의 움직임을 정확하게 파악하며, 이것은 시지각의 안정성을 돕는 망막 이외의 정보가 통합된 결과이다. 본 발표는 이러한 정보 중에 하나인 도약 안구 운동에 즈음하여 제시되는 시자극 운동의 지각 과정에서 안구 운동 정보의 역할을 결정한 실험의 결과에 관한 것이다. 도약 안구 운동의 발생 전후에 제시된 자극의 속성에 대한 판단은, 자극의 속성과 도약 안구 운동 방향에 따라 일정한 방식으로 조절되는 것을 관찰하였다. 이러한 시각 운동의 지각 왜곡을 일으키는 신경 기전은 일차 시각 피질에서 일어날 가능성이 있는 것으로 생각된다.

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The Study on the factor influencing to SNS use of Chinese students in Korea (국내 중국 유학생의 SNS 이용에 영향을 미치는 요인에 관한 연구)

  • Nam, Chong-Hoon
    • Journal of Digital Contents Society
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    • v.16 no.2
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    • pp.283-290
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    • 2015
  • This study focused on SNS use of Chinese students who are studying in Korea. Communication media like SNS is strongly related with socialization of foreigners. Thus, it is expected to verify relationship between current SNS use tendency of Chinese students and their settlement in Korea based on analysis on the factor influencing SNS use of Chines students. For the study on the factor influencing to SNS use of Chinese students in Korea TAM model was used as a research frame. Based on TAM theory technological attribute, individual attribute and social attribute were taken out as independent variables. Perceived ease of use and perceived usefulness are applied as mediator variables. In research conclusion, some hypotheses are adopted the same as existing theory, but some hypotheses for example service quality and individual attribute are rejected as variables which influence positively to mediator variable perceived easy of use. For the next research more various variables and nationwide sampling will be needed. Based on this research it is expected to be analysed correlation between foreigners settlement in Korea and communication media like SNS.