• Journal of Korean Library and Information Science Society
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• v.51 no.4
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• pp.185-210
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• 2020

The library faced an unexpected crisis of COVID-19, and as a countermeasure strategy, non-face-to-face online service has been reinforced. Therefore, this study attempted to present a plan to overcome the challenges arising from rapidly changing external environment and current crisis. To this end, data search, electronic library, library service, cultural event and open space management status of 288 public libraries serviced as an integrated site were investigated. Based on this, the meaning of online services in the post-COVID-19 era and the implication of it were examined. As a result, first, the increase in the use rate of online data search services with the spread of non-face-to-face culture, second, the expansion of the services of the electronic library, third, the diversification of non-face-to-face, online services, fourth, expansion of online cultural event services, fifth, the diversification of open space services were proposed, sixth, Introduced an artificial intelligence system for unattended loan return based on access and the Seventh, expansion of experiential cultural support services and educational contents through VR, AR and MR. It is deemed necessary for the research on the future direction of the library's non-face-to-face services to be conducted by investigating the current status of online services in various types of libraries and the types and case studies of library services in the era of COVID-19.

• Journal of Korean Library and Information Science Society
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• v.38 no.3
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• pp.297-320
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• 2007

This study examined the main concepts of SOA and Web Services, and conducted technical analysis of major Web Services protocols such as SOAP, REST, SRW/U, and OAI-PMH that realize SOA, and suggested examples of SOAP and REST based Web Services establishments in foreign and domestic libraries respectively. In addition, it introduced application examples of Library 2.0 using Web 2.0 technology in foreign and domestic libraries and suggested how to apply SOA based Web Services protocol in Library 2.0. Finally, it proposed how to put Library 2.0 into practice applying meta-searching system integrating library OPAC, online bookstores, web portal sites and library union catalogs using REST based Open API.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.2
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• pp.221-234
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• 2011

This study researched the domestic School Library Standards(SLS), and analyzed specificities and differences by criteria. The Ministry of Education, Science & Technology have enacted the School Library Promotion Law(SLPL) supporting school library. SLPL and SLS could not reflect a change of school library environments in recent years. In particular, these standards have the problems with budget assignment, educational services, information resources, and human resources. Therefore, this study suggested a new model of SLS and set up some definite criteria for school library management.

• Journal of Korean Library and Information Science Society
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• v.48 no.4
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• pp.321-350
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• 2017

The purpose of this study is to investigate the field librarians' opinions of the library specialization and specialized librarian and understand the librarians' working conditions and environment. Questionnaire were developed based on the previous studies and surveys were conducted with the librarians of public libraries, university libraries, and professional librarians across the nation. A total of 392 librarians have responded to the survey. As for the main result, the users' satisfaction with the specialization service was perceived to be high, and the most difficult matter in performing the specialization service is the lack of knowledge on the subject matter, and the library environment for the specialization service is not enough. The specialization service should be led by the theme specialized librarians, and the qualification criteria for the theme specialized librarians are required, and the qualification systems should be managed by the state.

• Journal of Korean Library and Information Science Society
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• v.51 no.3
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• pp.1-25
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• 2020

The World Health Organization estimated that more than a billion people (or 15% of the world's population) lives with disabilities. They have the same information needs as non-disabled people. Nevertheless, as the World Blind Union estimated, less than 10% of published books are ever made into accessible formats in developed countries. The role of the national library should be very important to improve the information accessibility for the disabled. Based on this perspective, this study analyzed and compared the history and development, legal basis and organization, main functions and tasks, and service features for the disabled for the Library of Congress of the United States, MTM(Myndigheten för Tillgängliga Medier) of Sweden, National Diet Library of Japan, and SALB (South African Library for the Blind) of Republic of South Africa representing the nationwide disability services by continent. And based on the results of the analysis, this study suggested ways to strengthen the capacity of the National Library for the Disabled of Korea.

• Journal of the Korean Society for Library and Information Science
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• v.39 no.1
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• pp.127-145
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• 2005

Today we are preparing to accept the ubiquitous library age. This article will serve to define the concepts of the hybrid library, the gateway library and the ubiquitous library which hold the advanced concepts of the digital library. It will review the main projects about them in order to portray what the future libraries will be like and how they can be developed. In particular, the eLib program of the hybrid library, the gateway projects by Harvard University and Penn State University, and the ubiquitous library projects in Carnegie Melon University and Maryland University will be surveyed, through which the characteristics of the information services being operated by the ubiquitous libraries will be scanned.

• Journal of Information Management
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• v.38 no.3
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• pp.31-58
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• 2007

The survey and interview about the management of e-book and its service scheme to the librarians who are actually charged with e-book service in libraries were performed and analyzed in this study. The objective of this study was to help the vitalization of e-book use and the realization of complete digital library based on the data.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.12 no.1
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• pp.101-115
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• 2001

The library information service which uses a web is active. But users feel difficulty to use library homepage's content, because many content are accumulated in the library homepage very rapidly. So users want to be customized and personalized the various content which it provides from library home page. The MyLibrary is founded in customization and personalization of library's content. This MyLibrary is suitable for large library. But the MyLibrary can be used as the tool for digital reference service.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.27 no.2
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• pp.213-233
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• 2016

As elderly population increases their use of public libraries also increases, and thus, public library services for older people need to be more developed. The information needs of older population are mostly related to the everyday life, such as health, medical care, social welfare, the main services of public library community information services or information and referral services. Through a literature review, foreign case studies, homepage surveys, site surveys, this study explores types and content of community information for elderly people, and suggests, ways of enhancing community information services for elderly people.

• Journal of the Korean Society for Library and Information Science
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• v.58 no.2
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• pp.289-316
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• 2024

This study aimed to develop and validate a research model to investigate how the service quality of public libraries, where a 3-dimensional service quality model was applied, impacts user satisfaction and loyalty. We collected 353 valid responses through a survey targeting public library users across 21 locations, considering various regional and library-specific characteristics. Our analysis revealed that physical environment quality (PQ), interaction quality (IQ), and outcome quality (OQ) of service quality influence user satisfaction (US). Additionally, outcome quality (OQ) of service quality impacts user loyalty (UL), and user satisfaction (US) affects user loyalty (UL). We also found that quality improvement is a leading factor for user satisfaction, user satisfaction is the primary factor of user loyalty, and the perception of service quality directly and indirectly affects user satisfaction and loyalty. We concluded that continuous research should be actively conducted to respond to the evolving needs of public library users.