• Title/Summary/Keyword: 조직 내 갈등

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사회복지사 개인간 갈등 형성요인에 관한 연구

  • Kim, Gyo-Jeong
    • 한국사회복지학회:학술대회논문집
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    • 2004.10a
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    • pp.223-250
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    • 2004
  • In this paper, the proposing a fundamental data for a systematic and effective organizational management by examining the extent of the levels of conflict perceiving among individuals of social welfare workers in the Busan community social welfare center, a social welfare organizations, and investigating the related influencing factors are the purpose of the study, The summary of this study is as follows. At first, it is dysfunctional when the level of conflict is either exceedingly high or low in the interrelational conflict aspect. However, the social welfare workers' working in the community social welfare center, the extent of individual conflict is relatively low as 2.37 out of 5 points. Secondly, the multi-regression analysis is operated for controlling the population sociological factors and measuring the effectiveness of the conflict factors to the level of conflict. The influencing factors affects the result in the order of greater extent are communication factor, leader's flexibility of leadership factor, spontaneity among personality, confidentiality. As a result, Not like the case that in the technological bureaucratic organizations such as the enterprises or industrial organizations, in the human service organizations including social welfare organizations, these technological bureaucratic paradigm does not applying directly since the material of organization is composed of humans who are given moral values. Therefore, this paradigm should be put as a presupposition of the conflict management strategy. And, the communication among colleagues, learning a reasonable problem solution method, or the chances of education or training for establishing a sound human relationship should be prepared in order to lower the level of the conflict among individuals in the community social welfare department. Furthermore, professional education programs are needed for not only supporting an effective supervision and consultation(consultation with superiors and colleagues), but also, working with confidentiality and pride as a professional.

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Correlation Analysis between Organization Conflict and Job Stress of Construction Manager in Construction Site (건설현장 건설사업관리기술자의 조직갈등과 직무스트레스 상관관계 분석)

  • An, Sung-Hoon;Bitamba, Bauma Frigeant
    • Journal of the Korea Institute of Building Construction
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    • v.20 no.4
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    • pp.367-373
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    • 2020
  • As the supervision in site is integrated into construction management, the organization's work is expanded, and the perspective and goals of the work have changed, so there is a high possibility that the conflict situation within the organization will increase. Organization conflict increase a job stress of workers, so it acts as a negative factor in deriving organizational performance. Therefore, the purpose of this study is to analyze the correlation between organization conflict and job stress of construction manager in construction site. As a result of the study, the organization conflict of the construction manager was generally low, and the job stress was also less than that of other area's workers. In addition, correlation analysis revealed that organization conflict and job stress were related. The results of this study may help to improve the organization structure in the construction management site organization.

The Impact of Experienced Conflict on Person-Organization Fit and Turnover Intention (갈등의 경험이 개인-조직 적합성과 이직의도에 미치는 영향)

  • Lee, Jeong Eon
    • The Journal of the Korea Contents Association
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    • v.19 no.6
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    • pp.325-333
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    • 2019
  • The current study aims to address the relationships among conflict, person-organization fit, and workers' turnover intention. Specifically, it aims to examine whether person-organization fit mediates the relationship between conflict in team and turnover intention, also trust in leader moderates the relationship between person-organization fit and turnover intention. The empirical analysis shows that conflict is positively associated with turnover intention and have a negative impact on objective-value fit. The relationship between conflict and turnover intention is mediated by the person-organization fit. Trust in leader moderates the relationship between person-organization fit and turnover intention. The findings address the issue in terms of the mechanisms between conflict-turnover intention and the importance of trust in leader for an effective management of conflict in work teams.

The effect of organizational conflict of an airline organization members on turnover intention : Mediating Effects of Self-leadership (항공사 조직구성원의 조직갈등이 이직의도에 미치는 영향 : 셀프리더십의 매개효과)

  • Kim, Jeong-o
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2020.01a
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    • pp.91-93
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    • 2020
  • 본 연구는 항공 종사자를 대상으로 조직갈등에 대한 구성원의 이직의도를 파악하였다. 설문 대상은 아시아나항공, 대한항공, LCC로 부산 김해국내/국제공항과 서울 김포공항, 인천 국제공항 내에서 주로 예약발권, 탑승수속, 출도착, 카운터 등의 업무를 담당하는 지상직원이고, 2018년 8월20일~2016년 10월 16일 동안 400부의 설문이 진행되었고 그 중 회수되지 않거나 응답이 불성실한 설문지를 제외하고 총 227부를 최종분석에 이용하였다. 수집된 자료는 SPSS 22을 이용하여 신뢰도 분석과 상관관계를 이용하였고, AMOS 18을이용하여 확인적 요인분석, 측정모델 분석 및 제안모델 분석 등을 검정하였고, 추가로 대안모델 개발을 하였다. 분석을 위해 SPSS 18과 AMOS 18을 이용하였고, 신뢰도 분석을 위해Crombach's Alpha와 변수 간의 인과관계 파악을 위해 측정변수모델(SEM)을 이용하였으며, 추가분석으로 갈등(역할갈등, 상사부하간갈등)과 이직의도간의 관계에서 셀프리더십의매개효과를 검정하였다. 본 연구에서 설정된 가설은 총 4개로 연구결과를 기초로 결론과 시사점, 그리고 본 연구의 한계점과 향후 연구의 방향을 제시하고자한다.

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Effects of Korean Maritime Police Subculture on Organizational Conflict (해양경찰의 하위문화가 조직갈등에 미치는 영향)

  • Lim, You-Seok;Kim, Jong-Gil;You, Young-Hyun
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.22 no.6
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    • pp.688-693
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    • 2016
  • In this study, various conflicts in the maritime police organization were diagnosed and police subculture, which is different from dominant mainstream maritime police culture, was concluded to cause conflicts. In addition, maritime police conflicts and conflicts due to the balance, confrontation, and contradiction between bureaucratic and democratic values in the maritime police organization itself are discussed. The results of analysis on the effects of Maritime police subculture on organizational conflict are as follows: First, the influence of cynicism on functional conflict was explored. The higher the level of lies of the persons under investigation, the more functional conflict appeared. Also, if a person showed a low level of credibility among the police, this also led to functional conflict. In addition, if an individual showed low levels of cooperation and credibility with the police, this resulted in hierarchical conflict. Second, the influence of machismo on functional conflict was also explored. It was found that female officers experienced conflicts because of poorer job performance compared to male counterparts. In hierarchical issues, female officers experienced conflict over the reduced scope of tasks assigned to them and lower job performance ability. Third, the effect of non-acceptance of change in functional conflict was not statistically significant. An aggressive attitude toward crime control and rejecting jobs unrelated to crime influenced functional conflict, and an aggressive attitude and performing jobs unrelated to crime lead to functional conflict.

Conflict and Negative Attitudes toward Organization as a Negative Problem: Focusing on the art unit of national and public culture and arts organizations (부정적 문제요소로서 갈등 고찰과 조직에 대한 태도 연구 - 국·공립문화예술단체의 예술단원을 중심으로 -)

  • Suh, Mun-shik;Lee, Sat-Byul
    • Korean Association of Arts Management
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    • no.51
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    • pp.103-134
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    • 2019
  • The study started with the perception that there would be numerous conflicts within and outside the organization as a national and public cultural and artistic organization. In addition, the conflict acts as a negative problem factor for the members of the organization, and the resulting emotions were identified to determine what relationship. Specifically, 1) identify ingesting the conflict factors recognized by the members of the art corps (organizations) of incumbent national and public cultural and artistic organizations (organizations), and 2) how conflicts provide influence to the art corps as a negative problem factor, 3) the feelings of conflict (exhaustion, turnover intent, job dissatisfaction, negative transition) are intended to look at the relationship. To summarize the findings, it is as follows: The conflict struck by the members of the arts corps of national and public cultural and artistic organizations could consist of 1) organizational conflicts (management, administration, operations, etc.) and 2) personal conflicts (artistic preferences, colleagues, etc.). This conflict has been found to provide anegative direction to the feelings of members of the organization. Both organizational conflict and personal emotions were found to have an effect on emotional exhaustion, and emotional exhaustion was found to affect the intention of turnover and job dissatisfaction. In addition, job dissatisfaction was examined to have an effect of the static (+) on the turnover intent, the turnover intent and job dissatisfaction has an effect of the political (+) on the negative transfer. Based on these results, the authors of this study presented effective implications for cultural and artistic marketing.

A Study on Mitigation of the Cause of Non-shared Knowledge: The Role of Shared Goal, Value Congruence, and Task Interdependence (지식 미공유 원인 완화 연구: 목표 공유, 가치 일치, 업무 상호의존성의 역할)

  • Hwang, Inho
    • Knowledge Management Research
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    • v.23 no.3
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    • pp.231-258
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    • 2022
  • As integrated management of scattered knowledge in the organization contributes to organizational performance, organizations are increasing their investment in knowledge management(KM) policies and technologies. For KM to be operated efficiently, the participation of employees performing knowledge-sharing activities is important. This study suggests how shared goal, value congruence, and task interdependence reduce the negative effects of relation and role conflict on the intention to share knowledge. We surveyed workers in organizations that have more than 50 employees and have KM policies, and 381 samples were used for hypothesis testing. As a result of hypothesis testing, we confirmed that a shared goal affects the intention to share knowledge through each of the factors of value congruence, relation conflict, and role conflict. In addition, we confirmed that value congruence and task interdependence moderated conflicts that negatively affected the intention to share knowledge. We identified the conditions that affect the knowledge-sharing activities of employees in terms of individual, organizational, and work structure. Therefore, the results contribute to the establishment of strategies for achieving the performance of the organization's KM.

Influence of Church Conflict on Church Commitment: Mediating Effect of Interpersonal Trust (교회 갈등이 교회 헌신도에 미치는 영향: 대인신뢰의 매개효과)

  • Jeong, Goo-Churl;Lee, Kun-Ho
    • Journal of the Korea Convergence Society
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    • v.11 no.9
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    • pp.305-313
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    • 2020
  • This study aims to examine the mediating effect of interpersonal trust on the effect of church conflict on church commitment. For this purpose, a survey was conducted on 218 christian adults. First, it was revealed that church conflict had a significant negative correlation with interpersonal trust. Second, church conflict had a significant negative correlation with church commitment. Third, the cognitive-based trust of church members showed a significant mediating effect on the effect of christian conflict on church commitment. Fourth, pastor's emotion-based trust had a significant mediating effect on the effect of christian conflict on church commitment. Based on these findings, we discussed the importance of trust based on pastor's sentiment and trust based on the recognition of fellow church members to manage church conflicts.

An Exploratory Study on Work Conflict Experience (직장 내 갈등경험의 과정에 대한 탐색적 연구)

  • Dawon Rhee;Sunhee Lee;Min Han
    • Korean Journal of Culture and Social Issue
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    • v.20 no.3
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    • pp.205-233
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    • 2014
  • This study aims to identify work conflicts in Korean socio-cultural context by applying grounded theory. Survey has been conducted through in-depth interviews with 11 different employees from various occupational categories. Data collected from the survey were then analyzed based on the grounded theory of Strauss and Corbin (1998), thus resulted in a paradigm model consisting of 31 categories, 63 subcategories, and 100 concepts by open coding. Axial coding was then conducted and the results were as follows. The causal condition was the 'character of an opponent'. Contextual conditions which affect the causal condition were 'situational characteristics', 'character of an opponent', 'character of oneself', and their 'mutuality'. 'Negative feeling' was the central phenomena of work conflict and action/interaction strategies were verified to be 'avoidance', 'expression', 'effort toward solving problems' and 'increasing conflict'. Intervening conditions were 'interrelation', 'intervention', and 'group/task characteristics'. The consequences were organized as 'conflict continuance', 'personnel change' and 'positive effect'. Through selective coding, 'managing with the conflict' was derived as core-category and three different types of management were classified. Ultimately, this study shows how employees work in Korea experience the work conflicts and what kinds of socio-cultural factors have influence on the work conflicts, which can supplement previous inadequate empirical research. Also, this study can provide implications and suggestions as a fundamental integrated model for the future empirical research on work conflicts.

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Impact of Culture on Virtual Teams' Performance (문화적 다양성이 가상조직의 성과에 미치는 영향)

  • Bock, Gee-Woo;Jain, Tushar
    • Information Systems Review
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    • v.11 no.1
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    • pp.1-17
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    • 2009
  • Since 'virtual teams' are not bounded by geographical dimensions, culture becomes an important determinant of their success. Though cultural diversity provides unique opportunities to build up new ideas, it can also create problems in the midst of individual interactions and eventually result in poor performance. With little research on this topic, this study examines the relationship between culture and virtual teams' performance. An experiment was conducted followed by the survey based on subjects' perceptions on the experiment. The results show that cultural diversity has significant impact on virtual teams' performance through confusion and conflict in virtual teams. This study empirically proves the fact that conflict is one of the most critical antecedents of a virtual team's performance with high R-square values in both experimental and control groups. In addition, this research introduces and empirically tests a new construct, 'confusion' which turns out to be also important in the virtual team's performance research, and the relationships among confusion, conflict and the virtual team's performance. Next, the findings confirm the importance of studying virtual teams' performance research from the cultural perspective.