• Title/Summary/Keyword: 조직력

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DEA와 DT를 활용한 서비스 프로세스 벤치마킹 프레임워크

  • 설현주;최지원;박광만;박용태
    • Proceedings of the Technology Innovation Conference
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    • 2005.08a
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    • pp.113-137
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    • 2005
  • 본 연구는 각 프로세스가 조직에 미치는 상대적 영향을 고려한 조직 전체의 효율성을 평가하고, 조직의 효율성을 개선하기 위하여 조직을 구성하는 여러 프로세스 중에서 어떤 프로세스를 우선적으로 개선해야 하는지를 결정하며, 더 나아가 비효율적인 프로세스를 개선하기 위하여 어떤 프로세스를 벤치마킹해야 하는지를 결정할 수 있는 체계적인 방법을 제공한다. 이를 위하여 본 연구는 다음과 같은 중요한 세 가지 과정을 따른다. 첫째, DEA(data envelopment analysis)의 CCR 모형을 이용하여 프로세스의 투입요소와 산출 요소를 바탕으로 개별 프로세스의 효율성을 평가한다. 둘째, 도출된 개별프로세스의 효율성을 Lovell과 Pastor의 순수 산출요소(또는 투입요소) DEA 모형의 산출요소로 이용하여 서비스 단위 조직 전체의 효율성을 평가한다. 셋째, 앞서 도출된 개별프로세스의 효율성과 서비스 단위 조직의 전체 효율성을 각각 DT(decision tree)의 예측변수와 목표변수로 활용하여 각 서비스 단위 조직의 특성 및 상황에 따라 개선해야 할 프로세스를 선택하는 규칙을 생성한다. 제안한 방법을 통하여 기업은 비효율적 조직과 프로세스를 발견하고 조직의 효율성을 개선하기 위하여 어떤 프로세스를 우선적으로 개선해야 하는지를 결정할 수 있다. 이를 통하여 기업은 오늘날 기업 경쟁력의 핵심인 프로세스를 좀 더 효과적으로 평가 및 관리할 수 있을 것으로 기대된다.

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진취성, 지각된 유용성 및 학습지향성이 업무몰입에 미치는 영향

  • Lee, Sang-Gil
    • 한국벤처창업학회:학술대회논문집
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    • 2018.11a
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    • pp.145-147
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    • 2018
  • 본 연구는 이상길 하규수(2017)의 기존 연구를 바탕으로 진취성, 지각된 유용성, 학습지향성이 업무몰입에 미치는 영향에 관해 실증적으로 분석하였다. 업무몰입은 조직행동분야에서 지속적으로 연구되어지고 있으며, 업무몰입이 조직 구성원의 창의성과 생산성 향상에 직접적인 영향을 미친다는 연구결과가 제시되었고, 일에 대한 몰입적 태도는 개인의 경쟁력 향상은 물론, 조직성과 향상에 영향을 준다는 점에서 그 중요성은 더욱 증가하고 있다. 학문적 관점에서 볼 때 현재 담당하고 있는 업무 성과의 선행요인인 업무몰입을 개인의 본원적 경쟁력인 진취성, 지각된 유용성, 학습지향성을 토대로 분석했다는 측면에서 본 연구의 차별성을 강조할 수 있다. 업무몰입에 영향을 미치는 요인이 무엇인지를 파악하는 것은 현재와 미래의 경쟁력을 확보하는데 있어서 의미 있는 시사점을 제시할 것으로 사료된다.

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The Organization Commitment and Perception of Human Resource Management by Employment Types of School Foodservice Employees (학교급식 직원의 고용유형에 따른 인적 자원 관리 활동에 대한 인식과 조직 몰입도)

  • Lee, Ok;Cho, Minju;Chang, Hyeja
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.43 no.1
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    • pp.162-171
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    • 2014
  • As the foodservice industry is labor intensive, the efficient management of human resources is an essential element for improving operational efficiency. This study was designed to investigate the performance level of human resource management in self-operated school foodservices and to examine the relationship between human resource management, organizational commitment, and productivity. Whether these factors rated differently by employment and job types was also examined. Data were collected through questionnaires distributed to 60 dieticians and 240 cooks in Seongnam and Yongin. Frequency analysis, factor analysis, the t-test and multiple regression analysis were tested using Minitab. Human resource management practices rated highly in the dimension of employee training (3.51), followed by working environment (3.39), and turnover management (3.37). In contrast, reward management (1.73) and working condition (1.56) received the lowest score. Organizational commitment scored 3.65 points, and showed that dedication (3.82) was the highest score; however, self-esteem (3.50) was the lowest score. For human resource management, there were significant differences between employment types as full time workers (3.85) rated management more highly than part-time worker (3.43). Overall productivity was fairly high, especially in high school foodservices. Only the performance appraisal had an influence on organizational commitment (${\beta}$=0.292, P<0.05). Productivity was positively correlated with human resource management (r=0.432, P<0.001) and organizational commitment (r=0.36, P<0.01). In conclusion, school foodservices need to establish objective performance standards, and increase employee morale by enhancing reward systems and working conditions. In particular, irregular employees require training with job performance standards and given a proper reward program, depending on their performance, to improve organizational commitment.

Partial pulp necrosis caused by excessive orthodontic force (과도한 교정력에 의한 부분 치수괴사: 증례보고)

  • Kim, Min-Young;Lee, Seung-Jong;Jung, Il-Young;Kim, Eui-Seong
    • Restorative Dentistry and Endodontics
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    • v.36 no.2
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    • pp.149-153
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    • 2011
  • As the dental pulp is encased with a rigid, noncompliant shell, changes in pulpal blood flow or vascular tissue pressure can have serious implication for the health of pulp. Numerous studies have demonstrated that orthodontic force application may influence both blood flow and cellular metabolism, leading degenerative and/or inflammatory responses in the dental pulp. The aim of this case report is to present a case about tooth with chronic periapical abscess which showed normal vital responses. Excessive orthodontic force is thought to be the prime cause of partial pulp necrosis. Owing to remaining vital tissue, wrong dianosis can be made, and tooth falsely diagnosed as vital may be left untreated, causing the necrotic tissue to destroy the supporting tissuses. Clinician should be able to utilize various diagnostic tools for the precise diagnosis, and be aware of the endodontic-orthodontic inter-relationship.

Effects of Organizational Trust on Commitment and Citizenship Behavior (조직신뢰가 몰입 및 조직시민행동에 미치는 영향)

  • Lee, Jeong Eon;Liu, Bingjing
    • The Journal of the Korea Contents Association
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    • v.15 no.3
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    • pp.370-377
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    • 2015
  • Organizational trust (OT) plays a substantial role to attain competitive advantages. It is an effective way to enhance organizational effectiveness. OT makes employees to have a positive emotion toward a firm, also it contributes employees to bring a spontaneous behavior. The purpose of this study is to investigate the relationships among OT, organizational commitment (OC), and organizational citizenship behavior (OCB) theoretically and empirically. A total of 228 cases in 15 Chinese companies are used for empirical analysis. The results show that OT has a positive effect on OC and OCB. It is suggested that OT is an important variable to improve emotional and continuance commitment. Also the results reveal that OCB is a meaningful dependent factor that is affected by OC.

Impact of Emotional Intelligence on Career Commitment and Organizational Commitment of Day-care Teachers (보육교사의 정서지능이 경력몰입 및 조직몰입에 미치는 영향)

  • Shim, Kyoung-Hee;Pu, Sung-Sook
    • The Journal of the Korea Contents Association
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    • v.13 no.12
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    • pp.540-549
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    • 2013
  • The purpose of this study was to examine the impact of the emotional intelligence of day-care teachers on their career commitment and organizational commitment in an attempt to provide some information on the development of the emotional intelligence of day-care teachers. Two hundred and three teachers in day-care centers in Gyeonggi-do Suwon-si participated in the study and descriptive, correlation, multiple regression analysis were conducted. The results are as follows: First, the emotional intelligence of day-care teachers had a statistically significant positive correlation to career commitment. In addition, among the sub-factors of emotional intelligence, motivating oneself and knowing one's emotion exerted a statistically significant positive influence on career commitment. Second, the emotional intelligence of day-care teachers had a statistically significant positive correlation to organizational commitment. In addition, among the sub-factors of emotional intelligence, motivating oneself exerted a statistically significant positive influence on career commitment.

New Nurse's on Reality Shock and Organizational Commitment Convergence Study (신규간호사의 현실충격, 조직몰입 융복합연구)

  • Kim, Won Soon
    • Journal of Digital Convergence
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    • v.18 no.11
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    • pp.377-386
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    • 2020
  • This study aims to examine the effect of coaching leadership on reality shock and organizational commitment of new nurses in general hospitals. Data were analyzed through the SPSS/WIN 21.0 program using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and Standard Multiple Regression. Regression analysis proved relevance of the organizational commitment model (F=6.17, p<.001), and coaching leadership had 39.2% explanatory power on reality shock. The results of the study showed that coaching leadership lowers reality shock and boosts organizational commitment of new nurses. This study provides necessary background knowledge of human and material resource management to alleviate the reality shock and help vocational adaptation to reduce turnover rates of new nurses. Hence, with such results, this study aims to provide basic information on future coaching leadership research and coaching leader defense program developments.

An Empirical Study on the Effect of the BSC Application on the Organizational Performance in the Public Sector (공공부문 BSC 운용이 조직성과에 미치는 영향 연구)

  • Sin, Seung-Ho;O, Jae-In;Kim, Yeong-Chun
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.739-744
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    • 2007
  • 본 연구는 성과관리가 조직의 지속적인 성장과 발전의 혁신도구로써 조직성과에 영향을 미친다는 측면에서 공공부문의 균형성과표(BSC) 운용의 성공요인과 고려사항을 바탕으로 연구모형을 설정한 후 이를 실증적으로 분석하였다. 이를 위하여 성과관리를 위한 BSC의 추진 관리 단계인 계획, 실행, 평가, 환류, 등 순환주기에 관련된 변수들을 독립변수로 하고, 조직성과에 관련된 변수들을 종속변수로 선정하여 독립변수가 종속변수에 미치는 영향을 분석하였다. BSC를 구축 운영하고 있는 공공기관의 BSC 성과관리시스템 담당자에게서 설문조사를 실시하여 분석한 결과, BSC 운영 단계별 하위변수들은 상호간에 영향을 미치며, 조직성과에도 유의미한 영향을 미치는 것으로 나타났다. 이러한 분석결과에 따른 정책적인 시사점은 성과관리를 조직 내에 촉진 유지하기 위한 조직적, 정책적, 전략적 환경을 조성하여야 한다는 점이다. 또한 공공부문에서 성과관리제도가 실패하는 가장 큰 이유는 객관적인 평가지표가 명확히 설정되지 않았거나 보상체계가 불충분하기 때문이다. 공공부문의 경쟁력 확보를 위해서는 구성원이 전략적 사고의식을 가져야 한다.

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The Effects of Adversity Quotient and R&D Capabilities on Corporate Performance: The Mediating Role of Organizational Creativity Influencing Factors (역경지수와 연구개발역량이 기업성과에 미치는 영향: 조직창의성 영향요인의 매개역할)

  • Hae-Jin Sue;Jong-Keon Lee
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.18 no.4
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    • pp.89-102
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    • 2023
  • This study examined the effects of adversity quotient and R&D capabilities on corporate performance and the mediating role of organizational creativity influencing factors in the relationship between these variables. This study established seven hypotheses, divided the adversity quotient into control, reach, and endurance, divided organizational creativity influencing factors into organizational resources and creative management practices, and divided corporate performance into management performance and technical performance. This study distributed 1,000 One hundred and sixteenquestionnaires to CEOs working at small and medium-sized technology start-ups in Gyeonggi-do and collected 122 copies under anonymous names. 116 questionnaires were used for hypothesis testing, excluding 6 cases in which responses were unfaithful or omitted. The results of this study are as follows. First, it was found that reach among the adversity quotient was positively related to organizational resources. Second, among the adversity quotient, control was found to have a positive(+) effect on management performance and technical performance, respectively. Third, organizational management practices were found to have a positive(+) effect on management performance. Fifth, organizational resources were found to partially mediate the relationship between control and technical performance, and to fully mediate the relationship between reach and technical performance. Finally, this study discussed the theoretical and practical implications of the research results.

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An Effect of a Company's Organizational Orientation and R&D Capability on the Success of New Products/Services (기업의 조직지향성과 연구개발능력이 신제품/서비스 성공에 미치는 영향연구)

  • Han, Gyu-hyeong
    • Journal of Venture Innovation
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    • v.4 no.3
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    • pp.31-47
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    • 2021
  • Variables such as R&D capability and organizational orientation have been dealt with in previous studies on factors that affect the success of new products/services in technology-based companies, but there have been few studies examining the causal relationship of these variables from an integrated perspective. Therefore, this study aims to analyze the effect of the organizational orientation and R&D capability of technology-based SMEs, consisting of customer orientation, innovation orientation, and competitor orientation, on the success of new products/services. In addition, we want to analyze the influence of a company's product/service competitiveness on the success of new products/services. The survey was commissioned by a research company, and 382 valid copies were analyzed by conducting a survey to corporate members in the technical job-related industry. The questionnaire analysis was performed using SPSS 26.0 and Smart PLS 3.0.Customer orientation, innovation orientation, and competitor orientation were found to have a positive effect on product/service competitiveness. It can be said that market changes in product/service competitiveness, technology improvement capability, target market analysis, etc. meet the objectives of most research projects, such as the success of new products/services. In addition, product/service competitiveness was found to have a positive effect on the success of new products/services. It can be seen that R&D capability has a positive effect on the success of new products/services and plays an important role in business expansion of SMEs. From this analysis result, it was found that the organizational orientation and R&D capability of a company have a positive effect on the success of new products/services. Based on the results of this study, implications were presented on the factors that a company must have for the success of new products/services.