• Title/Summary/Keyword: 인적자원론

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Hospital Food Service Systems in the United Kingdom With Special Reference to Patient Satisfaction

  • 홍완수
    • Journal of the Korean Home Economics Association
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    • v.32 no.1
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    • pp.189-198
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    • 1994
  • 본 연구는 영국의병원 급식체계를 분석하고 그에 대한 객관적, 주관적 평가를 시도하는데 목표를 두고 있다. 영국 보건성의 지원하에 12개 병원에 대한 급식체계를 비용편익 분석과 생산성 측정이라는 객관적 기법, 그리고 Indepth-interview 및 Self-Administered Qestionnaire 라는 주관적 방법을 통해 분석하였다. 이 중 본논문에서 다루는 것은 환자 만족도와 이에 영향을 미치는 병원 급식 체계의 결정요인 부분이다. 제1단계 연구에서는 급식대상 환자들에 대한 표본추출을 통해 설문조사를 실시하였다. 분석결과 환자의 인구통계학적, 정서적 변수가 환자의 만족도에 가장 큰 영향을 미치는 요소로 나타났다. 각병원에 대한 객관적 자료를 이용한 2차 희귀분석 결과 인적자원요소와 시스템요소로 대별된 독립변수 요인군종 어느 변수도 0.05(p) 수준에서 유의미하지 않은 것으로 밝혀졌다. 환자의 만족도는 병원 급식체계에 기준한 객관적인 결정요인에 의해 설명되어지지 않고 오히려 환자 자신의 변수에 의해 결정되어짐을 알수 있다. 본논문이 시사하는 바는 급식체계에 대한 평가에 있어 이론적 모형과 변수의 선정이 수정될 필요가 있다는 점과 방법론적 차원에서 평가대상 급식시스템의 유형상 특성이 고려되어야한다는 점이다.

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정보기술에 의한 HPR 과 병원 경영 환경변화의 기대효과

  • 사재학
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 1998.03a
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    • pp.191-197
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    • 1998
  • IMF 체제와 의료시장 개방 체제속에서 경쟁우위와 합리적인 경영환경을 구축하기 위해서는 의료업계에서도 불합리한 구조적 개선과 다변화하는 고객서비스 개선을 위해 병원 조직의 효과성 또는 경영 합리화를 위해 구조조정이 불가피하다. 변화의 대응전략 하나로정보기술(Information Technology)에 의한 HPR(Hospital Process ReEngineering) 방법론을 적용시켜 조직의 리스트럭처링(Restructuring)과 프로세스 리엔지니어링(Process ReEngineering)개선으로 인한 경영환경 변화요인을 분석함으로써 기대되는 학습조직, 유연조직, 가상조직, 네트워크 조직, 인간존중조직의 구성효과와 서비스의 질적 향상, 조직의 재구성, 업무의 재분배,인적자원의 적재적소 배치, 사무환경개선, 업무처리과정이 표준와, 경영환경 개선의 기대효과와 정보기술은 단순한 프로세스의 개선, 효율화가 아니라 새로운 환경에 적합한 최적의 경영도구로 병원의 목적 달성에 간접적이 아닌 직접적인 도움을 주는 성공요인으로 평가하였다.

The Study on Knowledge Management Methodology Through the Reference Services, the Core of the Special Libraries (전문도서관 기반의 지식경영 방법론 연구 - 특히 참고 정보봉사를 중심으로 -)

  • Roh, Jeong-Ran
    • Journal of the Korean Society for Library and Information Science
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    • v.37 no.2
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    • pp.343-364
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    • 2003
  • The importance of Knowledge Management (KM) can be easily recognized in many diverse aspects of the theory studies and in KM's efforts to help implement the government's policy to innovate corporation management. The core of KM is to improve the circulation of knowledge by generation, accumulation, sharing, utilization and acquisition by learning. The improvement of knowledge circulation would result in high quality and quantity of intellectual assets in corporations and make decision-making more efficient. This, too, is the operational philosophy of the special libraries. The primary objective of this study is to promote KM by presenting KM methodology and by explaining a theoretical background and cases, based on the existing special libraries. I cite an example of a case wherein merging intellectual assets and human resources activated the company culture. The reference service system, which is the core of the special library, was used in this merging.

The Relationship between High-performance Work Systems and Organizational Innovation Performance: Investigating the Roles of Human and Customer Service Competencies (고성과작업시스템과 조직 혁신성과 간 관계: 인적 역량과 고객 대응 역량의 조절효과를 중심으로)

  • Park, Jisung;Ok, Chiho
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.6
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    • pp.325-331
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    • 2020
  • Even though numerous studies on the relationship between high-performance work systems (HPWSs) and organizational performance have been conducted over the past three decades, empirical evidence is still lacking in the aspects of context and performance. Thus, this study aims to investigate how HPWSs influence organizational performance, especially innovation performance as a key factor to increase the organization's sustainability. In addition, this study examines how human competency and customer service competency as crucial conditions to facilitate organizational innovation moderate the relationship between HPWSs and organizational performance. To examine these hypotheses, this study used Human Corporate Capital Panel datasets. The results of longitudinal analyses show that HPWSs positively affected organizational performance, and the two competencies strengthened the positive main effect, as we expected. In the discussion parts, this study suggests implications and limitations.

A Study on the Regional Learning Program in the lifelong Learning City - Based on an Empirical Case Study of the Geography Exploration Group in Guri, Gyeonggi Province - (평생학습도시의 지역학습 프로그램에 관한 연구 - 경기도 구리시의 지리 탐방대 활동을 중심으로 -)

  • Seo, Jeong-Hoon;Joo, Kyung-Sik
    • Journal of the Korean association of regional geographers
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    • v.16 no.5
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    • pp.572-589
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    • 2010
  • With the advent of lifelong learning society, most of the cities in Korea have been promoting the construction of lifelong learning city. At this point, the purpose of this study is to configure regional learning programs and apply them to the actual world. Important results of this study can be outlined as follows; First, the regional learning programs in the lifelong learning society are desirable to be configurated with the situated learning method focused on the characteristics of learners, instructors and the local contexts. In addition, the active training of regional human resources such as organizing learning circles and SERVICE-LEARNING through the participation of them is effective as a teaching method. Secondly, the consequence through the field excursion calling itself 'the geography exploration group', organized by the researcher and involved with participants together provoked the paradigm shift on their region and the regional identity. Thirdly, the active participation of local experts including geography teachers should be needed for the popularization of geography education. Hence, if we continue to develop the local learning programs tailored to regional traits and apply them to the actual world, geography education will play an important role to build the stable foundation in the lifelong learning society.

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A Study on the Development of a Mid-term Scheduling System for Shipbuilding Using ILOG (ILOG를 이용한 조선 중일정계획 시스템 개발에 관한 연구)

  • 우상복;김상훈;한형상;김기동;김훈주
    • Proceedings of the Korea Society for Simulation Conference
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    • 2001.05a
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    • pp.143-143
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    • 2001
  • 조선 산업에서의 이익 극대화를 위해서는, 공기 단축을 통한 매출 증대, 주어진 생산 자원(인력, 설비 등)의 효율적인 이용을 통한 생산비 절감이 필수적인 사안이다. 다시 말하면, 효율적인 자원의 이용으로 선박의 건조 공기를 줄임으로써 조선 산업에서의 이익 극대화를 도모할 수 있고 이는 효과적인 생산 계획과 관리를 통해 얻을 수 있다. 조선 산업에서의 생산 계획과 관리는 내업, 선행, 선내 등 선박 건조의 전 과정에서 이루어지고 있는데, 조선 산업은 타 산업에 비해 환경변화에 따른 단기간의 불확실성은 비교적 적은 반면에, 가공, 절단, 조립, 의장, 도장, 선행탑재, 탑재, 안벽 작업 등 다단계 제조 프로세스가 장기간에 걸쳐 상당히 복잡하게 구성되어 있다. 또한, 유연하게 적용할 수 있는 인적자원과 공정순서, 그리고 각종 시간적 공간적 자원 제약 등으로 인하여 효과적이고 일관된 생산 계획을 신속하게 수립하기가 어려울 뿐만 아니라, 주문 생산 방식이기 때문에 정확한 일정계획 데이터의 생성도 어려운 실정이다. 본 연구는, 조선의 혁신적인 생산관리 능력 향상을 지원하기 위한 "조선 통합 생산계획 시스템 개발" 에 관련된 연구이다. 본 연구에서는 조선 생산계획에 적합한 일정계획 방법론 및 엔진 소프트웨어를 활용하고 총체적인 생산계획 및 일정계획 업무의 개념 재정립을 통하여, 통합 최적화를 실시간에 지원하는 조선 최적 일정계획 시스템 구축에 궁극적인 목적을 두고 있다. 이를 위해 본 연구에서는 조선 프로세스와 일정계획 업무규칙을 분석하고 이를 바탕으로 "조선 최적 일정계획 시스템"을 개발하였다. 조선 최적 일정계획 시스템은 블록, PE, 탑재, 선내 단계의 일정계획 최적화와 What-if Simulation을 지원하기 위하여 ILOG Solver/scheduler로 구현하였으며, 구현된 시스템에 대해 실제 계획에서 사용하는 데이터를 대상으로 다양한 최적화 기능에 대한 실험을 실시하였다. 실제 데이터를 이용한 실험결과, 풀이시간과 최적해 측면 모두에서 비교적 만족할 만한 결과를 보여주었다.교적 만족할 만한 결과를 보여주었다.

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An Analysis of the Time-Lag Effect on the Investment of Informatization for Industrial Human Resources (정보화사업 투자에 대한 시차효과 분석: 산업인력정보화 중심)

  • Lim, Gyoo-Gun;Cho, Nam-Jae;Lee, Dae-Chul
    • Information Systems Review
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    • v.10 no.3
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    • pp.133-153
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    • 2008
  • Understanding of the length of time required to realize the return on the investment of informatization is important for policy makers and decision makers of information system adoption. Previous researchers, however, assessed this issue with the performance measurement approach that was primarily based on static point of view. However, the static analysis on the outcome of the informatization investment is limited in measuring the priori and ex ante effects of the informatization implementation on temporal basis. This study present a methodology to capture the outcome of the informatization investment on dynamic basis. This assessment was performed based on an e-government project in Korea, called "Industry Human Resource Project." Particularly, the study addressed how long it takes to obtain the benefit of WorkNet System, which was part of this Korean e-government project. We proposed various approaches to illustrate the importance and temporal effect of the WorkNet System by analyzing DB data, time reduction of WorkNet business processes and return of investment of IT.

The Subjectiveness of Decent Jobs using Q Methodology (Q 방법론을 활용한 괜찮은 일자리에 대한 주관성 연구)

  • Jang, Ha-Yeon;Lee, Young-Min
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.620-629
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    • 2019
  • In this study, we expected the perceived difference of job calling and decent jobs between recent generation and baby-boomer and eco baby-boomer generation. Understanding perceptions of jobs by current generation that are perceived as lifetime jobs rather than lifetime workplace will make some valuable contributions to future job research and policy. The aim of the study was to examine the subjective perception of decent jobs among university students who are ready to go to labor market. By using Q methodology, we extracted 291 Q statements and 47 Q samples. In addition, 31 subjects classified Q samples into Q distributed tables. We used Ken-Q Analysis program. In the results, we found five types of perceived subjectiveness on the decent jobs, which were interests-seeking, balance-seeking, toward organization, power-seeking, and career development. These results confirm the diversity of perceptions of decent jobs. Then, we suggested policy implications to help the labor market entry based on the results.

A Study on Economic Valuation Model of Special Libraries (전문도서관 서비스의 경제적 가치평가를 위한 분석모형 개발)

  • Chung, Hye-Kyung
    • Journal of the Korean Society for information Management
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    • v.22 no.3 s.57
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    • pp.147-162
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    • 2005
  • This study aims to suggest a new approach to economic valuation of the special library, in response to the necessity of economic justification of the special library operated by firms and research institutes. Benefit measurement elements and analysis methods to be used in the study were derived through feasibility evaluation on models in previous studies, and objectivity and applicability were the criteria for feasibility evaluation. Depending on which type of resources are used in providing service, different benefit measurement elements and methods were applied. Based on this, calculation formula for service valuation of special library was presented. The development of analysis model for economic valuation of special library made it possible to objectively prove the value of the special library, and is considered to provide an opportunity to publicize the real value of the special library.

A Study on Factor Evaluation for Risk Management of Hazardous Substance at Port (항만의 위험물 리스크 관리를 위한 요인평가에 관한 연구)

  • YOUN, Dong-ha;KIM, Sun-gu;CHOI, Young-suk
    • The Journal of shipping and logistics
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    • v.34 no.4
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    • pp.565-581
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    • 2018
  • The purpose of this study is evaluate factor for risk management of hazardous substance at ports. The analysis was conducted by applying Fuzzy-AHP methodology, through a questionnaire for hazardous substance experts from Busan, Gwangyang, Incheon, and Ulsan, which are the major Korean ports. Three measurement areas and nine sub-factors were selected for the study. The results of this analysis showed that "human resource management" (HR) was the most important factor (0.445) in the three measurement areas. After applying the conversion weight, the sub-factors were ranked according to their priority as follows: "a secure of administrator skill" (0.158) had the first rank, "an improvement in administrator duty" (0.150) had the second, and "consolidation of safety education" (0.136) had the third rank.