• Knowledge Management Research
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• v.10 no.3
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• pp.133-152
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• 2009

The purpose of this study is to enhance an understanding of employee's OCB(organizational citizenship behavior) in manufacturing innovations like a TPM(total productive maintenance). OCB is examined as a dependent variable in three dimensions; compliance behavior, altruistic behavior, and innovative behavior. The six determinants of OCB are considered based on previous literature : organizational culture, team climate, transactional leadership, transformational leadership, job satisfaction, and organizational commitment. And the moderating effect of TPM on the relationships between OCB and determinants are examined. Data is collected through questionnaires and interviews from 684 employees in the Korean medium-sized manufacturing company that are conducting TPM. The result indicates that the important influencing factors of OCB are team climate, organizational culture, and job satisfaction. And the moderating effect of TPM on the relationships between OCB and job satisfaction is founded.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.05a
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• pp.487-493
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• 2003

인터넷의 발전으로 국경을 초월한 팀간의 국제적 협업도 기술적으로 가능하게 되었다. 그러나 공용어가 아닌 각자의 모국어를 사용하는 경우 인터넷과 자동기계번역 (Machine Translation)을 활용하여 협업이 가능하도록 하기 위하여는 아직도 해결되어야 말 문제가 많다. 특히 자동기계번역은 특정 언어 외의 다양산 언어들간의 번역에서는 아직도 의사소통이 원활하게 이루어지지 않는 수준이다. 본 연구는 상이산 문화적 배경을 가지고 서로 다른 모국어를 사용하는 팀 간의 협업이 현재의 기술 수준으로 어느 정도까지 가능한가 하는 것을, 자동기계번역과 인터넷을 기반으로 고안된 ICSS ([nterrultural Collaboration Support System)를 활용한 실험을 통하여, 시스템과 인간의 상호작용을 중심으로 고찰하고자 하였다.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.9 no.14
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• pp.3-34
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• 1986

교통은 오늘날의 문명사회를 저울질 할 수 있는 바로메타로서 인류생활의 향상과 발전에 크게 이바지해 온 것은 틀림없는 사실이다. 그러나 교통은 사람과 도로와 자동차의 조화 속에서 이루어지는 인간-기계계(man-machine system)인 것으로서 이들 요소들은 정삼각형을 구성하는 것으로서 어느 쪽에도 불합리나 결함이 자리잡게 되면 무섭고도 끔찍한 교통사고를 일으키고 만다. 이와 같은 사실은 최근의 교통사고 사망자수에 대한 변화를 찾아보더라도 그 엄청난 피해를 그냥 보아 넘길 수는 없는 것이다. 교통이란 본래 공간적인 이동을 그 기능으로 하고 있다. 사람들의 생활과, 이와 같은 생활을 둘러싸는 모든 활동은 확대, 확산된 공간속에서 실시되고 있는 것인데 여기에서 사회를 형성하게 된다. 따라서 교통이 발달한다는 것은 곧 사회적 교류를 드높이면서 그의 향상과 발전을 도모하게 될 것인데 이 때의 문제점을 기존통계를 중심으로 분석하면서 그의 교통안전교육에 대한 시행방안을 고찰하고자 한다.

• Proceedings of the Korean Society of Health Policy and Administration Conference
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• 2004.05a
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• pp.169-185
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• 2004

최근 병원 간 경쟁이 격화되고 의료시장의 개방이 임박하면서 많은 병원들이 경쟁력강화를 위한 전략 수립에 많은 노력을 기울이고 있다. 일반적으로 서비스산업의 경영에 있어서 고객의 요구를 파악하고 이를 경영관리에 반영하는 것은 중요한 경쟁력강화 전략의 하나로 인식되고 있다. 특히 의료서비스에 있어서 환자 만족은 소비자 선택에 직접적인 영향을 미치고 있는 것으로 나타나고 있다(Burns, 1994). 최근 강조되고 있는 환자중심의 병원도 병원을 찾는 환자를 의료소비자 개념의 고객으로 보고 그들을 만족시킬 수 있도록 의료 기술적, 인간 관계적, 서비스 편의적 노력을 다해야 한다는 의미를 내포하고 있다. 병원에서의 환자만족 향상 노력은 그 자체가 매우 다차원적인(multidimensional) 개념으로 양질의 의료서비스를 통한 삶의 질 향상과 환자들에게 병원에 대한 좋은 이미지를 심어줌으로써 충성도를 높이고자 하는데 그 목적이 있다. (중략)

• Journal of the Korea Safety Management & Science
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• v.10 no.1
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• pp.83-90
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• 2008

Development of human-system interfaces (HSI) supporting the interaction between human and automation-based systems, particularly safety-critical sociotechnial systems, entails a wide range of design and evaluation problems. To help HSI designers deal with these problems, many methodologies from traditional human-computer interaction, software engineering, and systems engineering have been applied; however, they have been proved inadequate to develop cognitively well engineered HSI. This paper takes a viewpoint that HSI development is itself a cognitive process consisting of various decision making and problem solving activities and then proposes a design requirements-driven process for developing HSI. High-level design problems and their corresponding design requirements for visual information display are explained to clarify the concept of design requirements. Lastly, conceptual design of software system to support the requirements-driven process and designers' knowledge management is described.

• Journal of the Korea Safety Management & Science
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• v.4 no.4
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• pp.27-44
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• 2002

Recently, both management and labor are interested in the increasing ratio of musculoskeletal disorders. And the developed countries make efforts to consider a counterplan such as prevention activity of musculoskeletal disorders and application possibility of ergonomic program, because musculoskeletal disorders take large portion out of occupational disease. Especially, small and medium enterprises have bigger problems due to the inferior work condition and environment in comparison with big businesses. This study is to introduce developed countries' cases such as WISE(Work Improvement in Small Enterprises) and OSHA Handbook for Small Businesses and to suggest the program of ergonomic management for small and medium enterprises having comparative difficulties against big businesses in improving work environment and managing ergonomic operations.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.32 no.4
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• pp.101-106
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• 2009

The unsafe act and unsafe condition is due to human error that experience 80% of safety accidents. Accordingly, one of the most important issues to reduce industrial accidents as a whole, is how to reduce the accident rate by the human error. Therefore, this paper describes the development of quantitative risk assessment (QRA) model by ergonomics for reform of safety consciousness on the semiconductor industry. Unconsciousness, disregard, ignorance, recklessness, and stress among the human factors are selected for conscious reform. Finally, the QRA model is efficiently expected to contribute towards improving continuous self-safety and health and safety culture campaign in order to prevent industrial accidents.

• Journal of Service Research and Studies
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• v.9 no.4
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• pp.1-17
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• 2019

This study was conducted to establish a service philosophy as a major ideology in the New Economy and Society. The service philosophy, which is the ideological foundation to lead the service economy era, should be an idea that can develop the new economy society, reflecting the nature principle of the universe and human being. The service philosophy was derived based on the study of the human representative ideology and the study of the new economy and service essence. A good idea must be consistent with the principles of the universe and be consistent with the essence of the human representative ideology, so that it reflects the core principles of the universe and the core of human representative ideas. In addition, the central idea should reflect the changes of the New Economy Society in the future. Therefore, the essence of the service and the change of the New Economy Society were analyzed. We analyzed the social and philosophical significance of the macroscopic cosmology and the microscopic quantum theory of modern physics. We analyzed the essence of Oriental and Western representative ideas and derived implications of these ideas from the viewpoint of modern society where service is central. Based on the essence principle of the universe and human, we have established the service philosophy structure and derived the human, historical, social, economic, and managerial aspects of service philosophy. The structure of the derived service philosophy was presented, and discussions were conducted for future research.

• Journal of Korean Home Economics Education Association
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• v.16 no.4 s.34
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• pp.141-156
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• 2004

The purpose of this study was to examine the relationship between marital satisfaction and job performance among secondary school married female teachers. The subjects of this study were 237 married female teachers who worked in middle-and high-schools in Seoul and Gyeonggido. To gauge how they were pleased with their married lives. Lee Jeong-ryeon(1987)'s scale that was based on Synder's scale and made up for its segment about relations with family-in-law. As for job performance. Yun Gyeong-hye(2001)'s scale that was based on Son Jeong-hwan(1990)'s teacher job scale was employed. For data analyses. t-tests. ANOVAs. Scheffe tests for pairwise comparison. Pearson's correlations were utilized. The findings of this study illustrated that the marital satisfaction of the secondary school married female teachers were significantly related to their job performance. This indicated that their marital satisfaction served to enhance their job performance. and furthermore. that could be said to determine the quality of school education.

• Journal of Korean Society for Quality Management
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• v.37 no.1
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• pp.10-19
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• 2009

The objective of this study is to analyze the causal relationship among Non-profit Criteria of the Malcolm Baldrige National Quality Award(MBNQA) and to compare the casuality among company, hospital and non-profit organization field. The survey instrument consists of 94 questions from the seven categories of the MBNQA. Structural Equation Modeling (SEM) is used to analyze the empirical data and estimates the path coefficients among the MBNQA categories. The result of our research is as follows, First, the Leadership effects on as a driver of all factors. Secondly, the positive effect of the Foundation on the Direction and the System categories, Finally, the positive influence of the Direction on the System categories of the MBNQA model. In this study, most hypothesis are statistically significant.