• Design Convergence Study
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• v.16 no.6
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• pp.43-58
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• 2017

Recently, service failure from dysfunctional customer behavior has been observed in various service industries. Customers so-called 'Jaycustomer' can make bad influence to other customer's service experience which can be the obstacle of ideal service delivery. Therefore, approaching dysfunctional customer in service design perspective have became necessary, and modelling such customers through persona could be useful. For this purpose, we suggested the concept 'Evil Persona', and to find statements of personality trait which can make designers predict dysfunctional customer behavior, literature review and Q method analysis were performed. In result, dysfunctional customer behaviors were differed from service characteristics and were able to predict by combinations of statements. Based on this, more detailed customer information could be offered by presenting differentiated dysfunctional behavior information according to service characteristics. Since service design expanded its area, 'Evil Persona' can be valuable as criteria of verifying and compensating idea's vulnerability and limitation.

• Design Convergence Study
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• v.16 no.2
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• pp.223-238
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• 2017

Due to recent increasing of tour, leisure industries, customer's usage of service became more grouped and customer-to- customer interaction became more important. Under these service environment, it is easy to find cases of damaging other customer's service experiences by some customers who use service in selfish manner. Customers called 'Jaycustomer' usually happen in low frequency, but they are serious service failure because they can deliver bad service experience. It seems previous service design tools couldn't handle these cases enough. So it will be good to reinforce to handle these incidents. This study was based on the empirical insights of service design case study by using 'evil persona'. Literature review and survey were performed to find out proper servicescape for 'evil persona'. From analysis, the service environmental factors which affect frequency of negative customer-to-customer interaction were selected. Also, many cases of such negative behavior were gathered and sorted to find types and patterns which affected by selected service environmental factors.

• Transactions of Materials Processing
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• v.32 no.6
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• pp.311-320
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• 2023

Recently, lightweight of automotive parts has been required to solve environmental problems caused by global warming. Accordingly, research and development are proceeded on manufacturing of parts using aluminum that can replace steel for lightweight of the automotive parts. In addition, high strength aluminum can be applied to body parts in order to meet both requirements of lightening and improving crash safety of vehicle. In this study, hot blow forming of roof side rail is employed to manufacturing of the automotive parts with high strength aluminum tube. In hot blow forming, longer forming times and excessive thinning can be occurred as compared with conventional manufacturing processes. So optimization of process conditions is required to prevent excessive thinning and to uniformize thickness distribution with fast forming time. Mechanical properties of high strength aluminum are obtained from tensile test at high temperature. These properties are used for finite element(FE) analysis to investigate the effect of strain rate on thinning and thickness distribution. Variation of thickness was firstly investigated from the result of FE analysis according to tube diameter, where the shapes at cross section of roof side rail are compared with allowable dimensional tolerance. Effective tube diameter is determined when fracture and wrinkle are not occurred during hot blow forming. Also FE analysis with various pressure-time profiles is performed to investigate the their effects on thinning and thickness distribution which is quantitatively verified with thinning factor. As a results, optimal process conditions can be determined for the manufacturing of roof side rail using high strength aluminum.

• The Korean Journal of Pesticide Science
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• v.2 no.3
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• pp.36-44
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• 1998

To develope cost-effective new granular formulation of mixture with 7.0% chlomethoxyfen and 3.5% butachlor, this study was conducted by investigation of floatability, dispersibility or collapsability and released concentration of active ingredients in water and bio-efficacies of the granules formulated by different formulation methods compared to commercial pellet-extruded granules. They were formulated by coating on or impregnation into extruded pellets, sands and zeolites with two active ingredients, binders, friction reducer, dispersing agents and bentonite. Pellet-coated method showed similar floatability, collapsability and bio-efficacy to the commercial pellet-extruded one or better than that but unstable patterns of released concentration of chlomethoxyfen because of easy isolation of coated technical particles from the surface of granules. Sand-coated methods showed similar physical properties, released pattern of two active ingredients, and bio-efficacy to the commercial one. Liquid binders and/or dispersing agents are more important than powdered ones to control released concentration of active ingredients from the granule mixtures, to improve the floatability and dispersibility, and to show good bio-efficacy. Sand-coated one might be a suitable method if types and amount of liquid binders and dispersing agents are selected.

• Proceedings of the Korean Society of Developmental Biology Conference
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• 2003.10a
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• pp.132-132
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• 2003

멸종위험성이 높은 재래돼지를 유전자원으로서 안전하게 보존하고 유전적 다양성을 유지하기 위해 체내수정란의 동결보존 방법을 수행하였다. 재래돼지의 과배란유기는 altrenogest를 1일 20mg씩 18일 경구투여하고 PMSG 500~l,000IU 근육주사후 80시간에 hCG 500~750IU를 근육주사하였다. 발정이 관찰된 개체는 발정개시후 12시간과 24시간에 자연교배 또는 액상정액을 이용하여 2회씩 수정시켰다. 최종 수정후 5일째에 외과적으로 개복수술하여 FBS가 5% 첨가된 D-PBS 관류액으로 자궁으로부터 수정란을 회수하여 상실기, 배반포기, 확장배반포기의 수정란으로 구분하였다. 회수된 수정란은 FBS가 20% 첨가된 D-PBS의 0.4, 0.8, 1.4M glycerol 항동해제에 각 단계별로 10분씩 평형시킨후 수정란동결기(CL863, Australia)를 이용하여 18$^{\circ}C$부터 -7$^{\circ}C$까지 2$^{\circ}C$/min의 냉각속도와 -7$^{\circ}C$부터 -35$^{\circ}C$까지 0.5$^{\circ}C$/min의 동결속도(실험1), 1$^{\circ}C$/min의 냉각속도와 0.3$^{\circ}C$/min의 동결속도(실험 2)로 동결시켰다. 또한 FBS가 20% 첨가된 D-PBS의 ethylene glyco1(EG) 1.8M의 항동제에 15분간 평형시킨후 실험 1과 동일한 방법으로 동결시켰다(실험 3). 동결수정란의 융해는 37$^{\circ}C$의 항온수조에서 30초간 실시하였다. 항동해제로 glycerol을 이용한 수정란은 융해후 3가지 농도로 0.3M sucrose, 0.8M glycerol, 0.4M glycerol을 첨가한 D-PBS에 각각 10분씩 단계적으로 정치시킨 다음, 10% FBS 첨가 mNCSU-23으로 3회 세척했다. 항동해제로 EG를 이용한 수정란은 융해후 즉시 D-PBS에 각각 10분간 정치시킨 다음, 10% FBS 첨가 mNCSU-23으로 3회 세척했다. 항동해제가 제거된 수정란은 FBS가 10% 첨가된 mNCSU-23 배양액에서 39$^{\circ}C$, 5% $CO_2$ 배양기에 48시간 배양하면서 생존여부를 판단하였다. 실험 2에서 확장배반포배 수정란이 25.3%의 생존율을 나타내었으며, 실험 1과 실험 3에서는 수정란의 형태와 관계없이 생존성을 확인할 수 없었다. 이상의 결과로 보아 glycerol 완만동결에서는 확장배반포기 수정란 이상이 보존가능한 것으로 추정되나 더 추가적인 연구가 요구된다.

• Journal of the Korea Computer Industry Society
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• v.5 no.3
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• pp.393-404
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• 2004

Recently, public home have used a more than two computer connected with network, and several home appliances using independently with internet or network are developing to be related closely with the network. Therefore, the home utilized for a simple terminal of the global network in the past is being expanded to another part of the sub network. For a variety of connecting home-area protocols with the existing existing network, we require a new Residential Gateway(RG) that does not only make the home-area network operating in the sub network but also connects to the external network. In this paper, RG has intrinsic limits against flexible service due to IP address assignment and hardware capacity. In order to solve this problem in the RG, we propose a Management Server(MS). The MS that offers the integrated managements and control services for a variety of devices connected the RG in the home-area. It can not only solve the dynamic IP address assigning problem but also assigns private IP addresses to the home network devices through the Network Address Translation(NAT). It also provides somewhat useful functions for the home network and the RG for other additional services. <중략> The MS is using a SNMP protocol for managing the RG in the domain, a polling method of the MS and the RG compose a sequence polling method, a polling method using a multi-process and a multi-thread. In this paper, we introduce a problem with polling method separately, show a polling method between the MS and the RG using a multi-thread.

• Journal of the Institute of Convergence Signal Processing
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• v.12 no.2
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• pp.76-82
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• 2011

In this paper, we propose the technique to detect the location and size of the small target in multi-resolution image using cubic facet model. The input image is reduced by the multi-resolution and we obtain the multi-resolution images. We apply the facet model and the local maxima conditions to the multi-resolution images of each level. And then, we detect the location of the small target. We estimate that the location at the maximum of the $D_2$ which means the local maxima value of the facet model in the multi-resolution images is the location of the small target. We can detect the small target of the various size about the multi-resolution images of each level. In this paper, we experimented in the various infrared images with the small target. The method using the typical facet model applies a mask. However, the proposed method applies a mask in the multi-resolution images. We verified to vary the mask size and differ the size of the small target. The proposed algorithm can detect the location and size of the small target.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.12 no.11
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• pp.1966-1975
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• 2008

NEMO Basic Support Protocol standardized in IETF provides the seamless communication environment to all nodes within the mobile network regardless of the network movement while the network is moving. According to the standard, when the mobile network moves outside of its home network the network can make use of the binding update message or dynamic routing protocol in order to register the mobility information into the Home Agent(HA). But because these two methods don't consider the route optimization, all packets destined to Mobile Network Nodes(MNNs) attached into the Mobile Router(MR) have to go through HAs of MRs so that they bring on the transmission delay and the waste of the bandwidth. This situation is to be worse and causes the packet fragmentation problem if MRs within the mobile network are nested. Even though there have been some researches about the route optimization to recover the problems, they have problems in the packet transmission performance side. In this paper, we propose a new scheme to improve the network performance by using a dynamic routing protocol and minimizing the number of HAs on the end-to-end path. Various performance evaluations show that the proposed mechanism gives better performance in view of the packet transmission compared to the existing schemes.

• Journal of the Korean Society for Precision Engineering
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• v.24 no.9
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• pp.130-139
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• 2007

The disaster from functional gastrointestinal disorders (FGID) has detrimental impact on the quality of life of the affected population. There are, however, rare diagnostic methods for FGID. Our research group identified recently that the gastrointestinal tract well of the patients with FGID became more rigid than that of healthy people when palpating the abdominal regions overlaying the gastrointestinal tract. The objective of the current study is, therefore, to identify feasibility of a diagnostic system for FGID based on ultrasound technique, which can quantify the characteristics above. Two-dimensional finite difference (FD) models (one normal and two rigid models) were developed to analyze the reflective characteristic (displacement) on each soft-tissue layer responded after application of ultrasound signals. Based on the results from FD analysis, the ultrasound system for diagnosis of the FGID was developed and clinically tested via application of it to 40 human subjects with/without FGID who were assigned to Normal and Patient Groups. The results from FD analysis showed that the maximum displacement amplitude in the rigid models (0.12 and 0.16) at the interface between the fat and muscle layers was explicitly less than that in the normal model (0.29). The results from actual specimens showed that the maximum amplitude of the ultrasound reflective signal in the rigid models $(0.2{\pm}0.1Vp-p)$ at the interface between the fat and muscle layers was explicitly higher than that in the normal model $(0.1{\pm}0.0Vp-p)$. Clinical tests using our customized ultrasound system showed that the maximum amplitudes of the ultrasound reflective signals near to the gastrointestinal tract well for the patient group $(2.6{\pm}0.3Vp-p)$ were generally higher than those in normal group $(0.1{\pm}0.2Vp-p)$. These findings suggest that our customized ultrasound system using the ultrasound reflective signal may be helpful to the diagnosis of the FGID.

• Journal of KIISE:Computing Practices and Letters
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• v.6 no.4
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• pp.421-429
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• 2000

In present, ATM integrated switching system has been developed to a mixed modules that complexed switching system including maintenance, operation based on B-ISDN/LAN service and plug-in module, , which runs on workstation computer system. Meanwhile, workstation has HMI operation system feature including file system management, time management, graphic processing, TMN agent function. The workstation has communicated with between ATM switching module and clients. This computer system architecture has much burden messages communication among processes or processor. These messages communication consume system resources which are socket, message queue, IO device files, regular files, and so on. Therefore, in this paper we proposed new performance modeling with this system architecture. We will analyze the system bottleneck and improve system performance. In addition, in the future, the system has many additional features should be migrated to workstation system, we need previously to evaluate system bottleneck and redesign it. In performance model, we use queueing network model and the simulation package is used PDQ and C-program.