• The Journal of the Convergence on Culture Technology
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• v.6 no.1
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• pp.249-253
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• 2020

In order to effectively provide science, technology, engineering, and medicine (STEM) information, an analysis of information users' needs and understanding of information usage behavior must be preceded. Rapid changes and developments in information and communication technologies and the environment have greatly influenced the user's information usage environment. Based on the changes and characteristics of users' information use and their information needs analysis, active design and improvement of scientific and technical information service system is needed. For this study, a total of 816 participants participated: 204 people in four main contents (papers, reports, trends, and patents) through significant allocation extraction for STEM information users. A survey was conducted to grasp the status of the use of science and technology information using quantitative methods through online surveys for users of each content (papers, reports, trends, patents). Based on the analysis results, the implications for the improvement of STEM field information system were drawn.

• Journal of Korean Library and Information Science Society
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• v.45 no.1
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• pp.319-338
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• 2014

This study aims to apply QFD model to improve and evaluate library service quality using user needs priorities. The library of the D University is presented as a case study. QFD is a powerful quality management method in which customer needs are translated into appropriate technical requirements for each stage of product/service development. To apply QFD in the field of library services, first library user needs and their AHP, satisfaction and importance degrees were examined via focus group interview. Second, the service improvement engineering characteristics for satisfying the user needs and their relationship/correlations matrices were defined by interviewing library practitioners and experts. Finally, the data collected was entered using CUPID solution, and then HOQ to improve library service quality of the D University was constructed. This study focused on QFD method and its application as a tool for improving the quality of library service.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.30 no.2D
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• pp.127-134
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• 2010

Tunnel sections on the highway are different from rest of sections on the highway in terms of velocity, the number of passing cars, and vehicle density which, in particular, affect drivers' behavior before and after drivers pass through the tunnel. However, literature review reveals that former studies are too focused on quantitative indicator to consider qualitative aspects. Therefore, this paper conducts survey questionnaire and IPA (Importance Performance Analysis) to find out qualitative improvements on velocity drop on the tunnel sections. The results show as follows: First, drivers require improvements of tunnel form (length and curved form inside tunnel) which is derived from long distance tunnel. Second, experts primarily ask for amendment of geometric characteristics. With comparison of requirements of both drivers and experts, there are many differences in length of tunnel and form of curved tunnel. This also presents that drivers don't satisfy with both length of tunnel and form of curved tunnel that are provided as a part of highway design factors.

• Journal of Korean Library and Information Science Society
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• v.48 no.1
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• pp.319-344
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• 2017

As the social environment changes, the public library's services for older persons need to be improved from a new perspective. Therefore, this study analyzed the relationships among user satisfaction of major services, overall service satisfaction, service quality components (i.e., service affection, information control, and library as place), and re-use intention according to demographic characteristics by evaluating the public library's services for older persons with applying LibQUAL+ and surveying the user satisfaction. This study proposed to provide appropriate information and service according to the changes of the elderly user environment, develop the library collection according to the diversified information needs by older users, and allocate personnel who could offer a service to older people.

• Proceedings of the Korean Society for Information Management Conference
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• 1996.08a
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• pp.27-30
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• 1996

문자에의한 화상정보탐색 인터페이스는 정보로서 화상이 갖는 독특한 특성과 탐색어로서 문자가 갖는 제약점 때문에 이용자의 요구를 충분히 만족시키지못하고 있다. 이에대한 대안으로서 아이콘에의한 화상정보탐색기법을 시도하였고 아이콘인터페이스의 설계원칙과 방법을 고찰하였다.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.4
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• pp.53-73
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• 2015

This study aims at developing standardized needs assessment tool for school library facilities. To find common properties of school library facilities, this study explored KLA's Standards for Korean Libraries, IFLA's The School Library Guidelines and AASL's Empowering Learners. Through these standards 10 common properties are selected to include in the assessment tool. As the result, this study proposed needs assessment tool for school library facilities in form of survey and several ways to apply it according to each library situation.

• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.421-442
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• 2013

The importance of users on library catalogs cannot be overemphasized. However little is verified about how well the users' needs have been met. The purpose of this research is to explore the characteristics and differences between user groups on library catalogs, and to draw implications for follow-up research. To the end, this research classified the users into four groups: elementary students, middle and high school students, college students, and the general public. Investigated are unique features and differences in searching behavior on library catalogs between the four groups. The data was collected through a survey with 544 users, and analyzed for both frequency test and Chi-square test. The major research results shows that there were statistically meaningful differences between the four groups. Also discussed are several suggestions for more in-depth research.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.1
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• pp.199-215
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• 2015

As a way of identifying users' image needs for improved effectiveness of image search, there have been recent research approaches to examine contextual factors in image needs with multiple perspectives. In this line of research, this study examined a total of 70 unsuccessful image searches for the purpose of investigating users' image needs. In order to achieve the purpose of this study, in particular, the characteristics of image needs, contextual factors on image needs, and image queries were investigated. The findings of this study demonstrated that information needs from the failed image searches are categorized primarily into specific and general/nameable categories. More importantly, these information needs are embedded with multiple contextual factors, primarily, task purpose and use purpose. With an analysis of detailed use purposes for image, illustration use was found most in this data set. For query analysis, the type of unique/refined image query was revealed primarily. As the results of this study were found similar to the findings of previous studies, it is possible to characterize the image needs from the failed image searches. In addition, the findings of this study are expected to be useful to the design and service of image retrieval.

• Journal of the Korean Society for information Management
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• v.21 no.3
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• pp.83-98
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• 2004

The purpose of this study is to review the characteristics of a web-based question-answer service and to analyze the information needs and use behavior of the service for a more efficient question-answer service plan. On the basis of the findings, this study makes suggestions for the question-answer service in respect of reinforcing the effectiveness of information itself and the efficiency of question-answer services. The speciality. accuracy. and specificity including the variety of themes should be improved for more effective information. Also. interactivity. readiness. and convenience should be improved for a more efficient service.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.13 no.1
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• pp.199-213
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• 2002

The public library as a public institution, funded by the public, is accountable to provide community based services. Those services can be developed through identifying community needs and implementing proper planning process to satisfy the identified needs. Under budget pressure, public libraries have changed their emphasis from the provision of the standardized services to the establishment of specialized services to reflect the differing characteristics of the community and the community members each public library serves. This paper reviews the research in this area since 1970s and suggests guidelines for the enhancement of community based public library services.