• Title/Summary/Keyword: 의료서비스의 질

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라이프케어 실현을 위한 빅데이터 활용

  • Sin, Byeong-Ju;Yu, Seong-Jun
    • Information and Communications Magazine
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    • v.32 no.11
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    • pp.8-11
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    • 2015
  • 적극적인 건강증진과 예방활동을 통해 최적의 건강상태와 높은 수준의 삶의 질을 추구하기 위한 서비스를 제공하는 라이프 케어를 실현하려는 보건 의료산업 분야에서도 타 분야와 마찬가지로 증가하는 의료비에 대한 절감 압박, 서비스의 수준에 대한 소비자의 관심 증대 등 당면한 문제 해결과 산업 경쟁력 강화 방안의 일환으로 빅데이터 활용 방안에 대한 논의가 활발히 이루어지고 있다. 이에 본고에서는 라이프케어 실현을 위한 효율적인 빅데이터 활용방안과 이를 위해 해결해야 할 과제와 전망을 제시하고자 한다.

A Survey on Emergency Medical Service of Cerebral Infarction (뇌경색 환자의 구급의료 실태)

  • Roh, Sang-Gyun
    • Proceedings of the KAIS Fall Conference
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    • 2012.05a
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    • pp.60-63
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    • 2012
  • 우리나라의 병원 전 응급의료체계는 비교적 짧은 기간 동안에 소방서를 축으로 운영되고 있다. 병원 전 단계에서 응급처치의 적절성을 높이기 위해서는 119구급대에 의한 응급처치에 대하여 체계적으로 조사를 시행함으로써 기초 응급의료에 대한 지속적인 질 관리를 해 나가는 것이 매우 중요하다. 특히 뇌경색은 급성기 치료를 위하여 혈전용해제 치료가 중요하며 증상 발현 후 치료가 시작되기까지의 소요시간이 매우 중요하므로 뇌경색 환자의 발생과 동시에 응급의료체계의 반응시간과 뇌경색을 인지하기 위한 환자평가 및 인지 후 응급처치 정도를 소방 119구급서비스를 통하여 살펴보고자 한다.

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A Study of an Actual Condition and Improvement on the Emergency Treatment in the 119 EMS (119구급대의 응급처치 실태와 개선방안)

  • Roh, Sang-Gyun;Lee, Jae-Gook
    • Proceedings of the KAIS Fall Conference
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    • 2011.12a
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    • pp.185-188
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    • 2011
  • 병원 전 단계에서는 일반인 단계, 일차 반응자 단계, 기초응급의료 제공 단계 그리고 전문응급의료 제공단계로 구분되는데 각 단계의 적절한 병원 전 응급의료 서비스의 제공은 환자의 예후에 긍정적인 영향을 미치는 것으로 알려져 있다. 그러나 국내의 일반인 단계 및 일차 반응자 단계의 응급의료 제공은 매우 낮은수준이며, 응급의료체계는 전문 응급의료가 뒤따르지 않는 기초 응급의료만을 제공할 뿐인데도 그 적절성에 대하여 많은 문제점이 지적되어 오고 있다. 우리나라의 병원 전 응급의료체계는 비교적 짧은 기간 동안에 소방서를 축으로 운영되고 있다. 병원 전 단계에서 응급처치의 적절성을 높이기 위해서는 119구급대에 의한 응급처치에 대하여 체계적으로 조사를 수행함으로써 기초 응급의료에 대한 지속적인 질 관리를 해 나가는 것이 매우 중요하다. 이러한 질 관리의 평가를 위해서는 적절한 평가도구가 필요한데 객관성이 높으면서도 비용-효과적인 도구와 지표는 아직 확립되지 못하고 있는 것으로 보인다. 그동안 119 구급대에 의한 응급처치의 적절성에 대하여 몇 차례 보고가 있었지만, 단일 기관 또는 단일 질병을 대상으로 수행된 연구였거나 일개 응급의료기관으로 이송된 환자들만을 대상으로 했던 비교적 소규모의 보고들이었으며, 한 도시를 전체를 대상으로 한 광범위한 조사가 이루어진 적은 아직 없었다. 이에 이 연구에서는 대구 경북 지역의 119구급대원을 대상으로 병원 전 응급처치의 실태와 및 교육현황을 조사하여 응급처치의 질적 향상을 위한 프로그램 개발에 필요한 기초 자료를 제공하고자 한다.

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Clustering according to Inpatients' Opinion on Hospital Foodservice and Analyzing Inpatient Response to Foodservice Qualify and Revisit Intention by the Cluster: In Case of S Hospital (입원환자의 급식서비스 인식에 따른 고객 군집화 및 군집별 급식서비스 질 평가, 재이용 의도 분석: S병원을 대상으로)

  • Lee, Hae-Young;Chang, Seung-Hee
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.35 no.10
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    • pp.1491-1497
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    • 2006
  • The purpose of this study was to analyze the relationship among inpatients' perceptions of foodservice quality, satisfaction and revisit intention. Questionnaires were hand-delivered to 350 inpatients and a total of 230 questionnaires were usable (response rate 65.7%), Statistical data analysis was completed using the SPSS Win 11.0 for descriptive analysis, independent t-test, $x^2$ test and k-means cluster analysis. The results of this study can be summarized as follows: The average score of overall importance of meal service in medical service was 4.25 out of 5.0, yet the score of overall quality of meal service and value had lower than importance score. A helpfulness to medical treatment (3.48), bringing customer happiness (3.18), overall satisfaction for foodservice (3.66), satisfaction based on expectation before discharge (3.53) and offering foodservice apt to hospital reputation (3.40) were measured as expressions of satisfaction. As a result of clustering analysis, two clusters were classified and named as affirmative opinion group and negative one. Expectation for four factors of foodservice quality between two groups had no significance. But affirmative opinion group had significantly higher score than negative one in perception and satisfaction. Affirmative customers' intention to revisit in the near future was evaluated as high in both considering general medical service (4.04) and reflecting meal service level (3.84).

Influence of service and value quality satisfaction on revisit intention in orthodontic patients (교정환자의 의료서비스 질 만족과 가치만족이 재이용의사에 미치는 영향)

  • Min, Hee-Hong;Jeon, Ji-Hyun;Choi, Gil-Bok
    • Journal of Korean society of Dental Hygiene
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    • v.16 no.2
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    • pp.329-335
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    • 2016
  • Objectives: The objective of study is to investigate the influence of service and value quality satisfaction on revisit intention in orthodontic patients. Methods: A self-reported questionnaire was filled out by 230 orthodontic patients in Seoul, Daejeon, and Cheongju from July 1 to August 30, 2015. The contents of questionnaire included the general characteristics(6 item), quality of dental service(22 item), value(4 item), revisit intention(3 item), and satisfaction(3 item). The research tools were modified and supplemented by Han using Likert 5 points scale. Data were analyzed using SPSS 19.0 program. Results: Quality of dental service was 3.88 points, value of dental service was 3.78 points, revisit intention was 4.06 points and satisfaction of dental service was 4.02 points. Conclusions: The quality of dental service was lower score than other scales. This results showed that it is necessary to increase the satisfaction in service quality in the orthodontic patients.

The Relationships Between Patient's Perceived Quality of Healthcare Service and Intention to Re-visit (대상자가 인지한 의료서비스 질과 재이용 의도와의 관계)

  • Rho, Eun-Kyung;Oh, Suk-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.14 no.2
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    • pp.176-181
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    • 2008
  • Purpose: This study was performed to identify the relationship between patient's perceived quality of healthcare services and intention to re-visit. Method: The study subjects were 242 patients from three local clinics. The data were analyzed using SPSS PC+ 12.0 program for descriptive, Pearson's correlation coefficient, and multiple regression analysis. Result: Patients' perceived quality of healthcare services was measured 5.73$\pm$0.71 using the 7-point scale. The patients' perceived quality was moderately correlated with patient satisfaction (r=0.647, p<0.001) and intention to re-visit (r=0.604, p<0.001). Also, patient satisfaction was highly correlated with intention to re-visit (r=0.788, p<0.001). 3) the reliability factor of patients' perceived quality of healthcare services and patient satisfaction were found significant predictors of intention to re-visit. Conclusion: In conclusion, service quality evaluated by patients influenced on their intention of re-visit and especially, reliability was the most significantly influential variable.

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The Effect of Physical Aspects of Quality Improvement in Medical Services on Premature Infants' Survival Rate (물리적 의료서비스 품질 개선이 미숙아 생존율에 미치는 영향)

  • Choi, Jin;Jeong, Kwan-Yong;Park, Ji-Yun
    • Korean System Dynamics Review
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    • v.6 no.2
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    • pp.73-93
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    • 2005
  • This paper on an experiment, using System Dynamics, on the affect of increase in number of beds and medical instruments used for the care of premature infants, which constitute the physical requirements in quality of medical services, on changes in the survival rate of premature in ants that leads to demographic changes of Newborn infants. The model has four sectors: take-in capacity, survival rate of premature infants, demographics without newborn infants and demographics with newborn infants. The model simulates the changes in demographics of the newborn infants from 2002 to 2022. The study results show that the survival rate of premature infants can be increased by improving the physical aspects in the quality of medical services. An average of 1,900 premature infants can survive as a result of the physical quality improvements in medical services, adding up to an increase of 37,300 newborn infants by the year 2022.

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The Big Data Analysis and Medical Quality Management for Wellness (웰니스를 위한 빅데이터 분석과 의료 질 관리)

  • Cho, Young-Bok;Woo, Sung-Hee;Lee, Sang-Ho
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.12
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    • pp.101-109
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    • 2014
  • Medical technology development and increase the income level of a "Long and healthy Life=Wellness," with the growing interest in actively promoting and maintaining health and wellness has become enlarged. In addition, the demand for personalized health care services is growing and extensive medical moves of big data, disease prevention, too. In this paper, the main interest in the market, highlighting wellness in order to support big data-driven healthcare quality through patient-centered medical services purposes. Patients with drug dependence treatment is not to diet but to improve disease prevention and treatment based on analysis of big data. Analysing your Tweets-daily information and wellness disease prevention and treatment, based on the purpose of the dictionary. Efficient big data analysis for node while increasing processing time experiment. Test result case of total access time efficient 26% of one node to three nodes and case of data storage is 63%, case of data aggregate is 18% efficient of one node to three nodes.