• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.2
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• pp.271-294
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• 2012

This study is designed to evaluate the service quality of public libraries according to managing entities by LibQUAL+ and to devise ways to improve problems based on comparison and analysis of the differences in the service qualities. To achieve this, four public libraries in Seoul according to the managing entities were investigated. They consisted of libraries of public corporations, cultural centers, foundations and universities. Minimum service quality level, desired service quality level and perceived service quality was analyzed based on nine-point Lickertis scale. A survey was employed and consisted of twenty-two items. The results showed that current level of service met the minimum level, yet failed to reach their desired service level. The study suggested that public libraries contracting out to private sector need to actively apply users' demands and the changing environment of libraries, and continue to strive to provide public library users with high quality service through efforts of evaluating and improving the services for their users.

• Proceedings of the Korean Society for Information Management Conference
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• 2018.08a
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• pp.55-58
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• 2018

본 연구는 민간위탁 공공도서관을 대상으로 관료제적 특징 및 그 요인들을 탐색함을 그 목적으로 한다. 이를 위해 3개의 민간위탁 공공도서관에서 각각 사서 2명씩을 대상으로 비구조화 심층면담을 실시하였다. 면담 후 녹취록을 작성하여 분석대상으로 삼았으며, 베버의 이념형 관료제에 기반한 6개의 관료제적 특성을 살펴보았다. 대상 도서관의 관료제 정도는 전반적으로 낮거나 보통 수준이었으며, 사서직의 전문성, 관장의 리더십, 모기관과의 위계 수준 등이 영향을 미친 것으로 파악되었다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.2
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• pp.247-274
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• 2018

In 2013, the Japanese bookstore company CCC entrusted the management and operation of the library as the designated administrator of Takeo City Library. The library has a commercial facility in the hall and uses its own classification system. It was reported the number of visiting users was increased as 3.7 times in the first year of the reopening and it has attracted the attention of the public. The purpose of this study is to investigate the background, current status and operational characteristics of the Takeo City Library by conducting the literature review, content analysis of newspaper articles and interview survey on the library. As a result of the research, newspaper articles positively assessed the fact that the library provided a 'multicultural space' to small city residents, increased visitors, and local economic effects, but pointed out that the operating deficit continued, and the problem occurred in the selection of collections.

• Journal of Korean Library and Information Science Society
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• v.43 no.2
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• pp.77-98
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• 2012

Contracting out became popular in the public library sector since the early of 2000s. It is expected to lower cost of service provision, improve the quality of service provision, better timeliness of service through the discipline of the market and open competition. In practice the expectation was questionable. The numerous failures indicate either poor contract specification or unsuitability of the chosen contractor. The study analyzed 3 case studies of local governments where the entire entity of the public libraries service were decided contracting out and developed 5 criteria and 18 specific evaluation items as alternative evaluation structure. This evaluation model is expected to help to choose a suitable contractor in pubic library management.

• Proceedings of the Korean Library and Information Science Society Conference
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• 2007.06a
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• pp.87-108
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• 2007

• Proceedings of the Korean Library and Information Science Society Conference
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• 2000.09a
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• pp.15-37
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• 2000

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.261-282
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• 2012

This study aims at analyzing librarians' job satisfaction at public libraries in Dae-gu, according to various management and employment styles. As a theoretical study, it discusses management styles of public libraries and argues concepts and factors of job satisfaction. Based on the discussion the study selects 7 factors of job satisfaction and conducts a survey. All the respondents are satisfactory to 4 factors; job, co-worker, superior officer, and business affairs, but are not satisfactory to 3 factors; wages, welfare, and employment. There are differences between contract managed libraries and direct managed libraries. At local government's contract managed libraries there is no difference in a sense of job insecurity between full-time and part-time librarians. The remarkable differences between full-time and part-time librarians are concerning participation in decision making processes and discretion in business affairs. The most significant differences between them are about wages, welfare and employment.

• KLA journal
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• v.38 no.3 s.304
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• pp.46-58
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• 1997

1997년 1월 22일을 전후하여 전국의 주요 언론매체들은 정부의 ‘경쟁력 10% 이상 높이기’추진 방안을 일제히 보도하였다. 그에 의하면 정부 기능의 민간위탁 가능분야로 상하수도, 청사건물 경비.관리, 공공차량 운영 등과 함께 도서관경연을 예시하였다. 우리 도서관에서는 이같은 정부의 느닷없는 발표를 보고 놀라움과 함께 비상한 관심을 갖게 되었다. 그러나 정부가 구상하고 있는 이른바 ‘도서관의 민간위탁’에 관하여 정부 구상의 내용은 아직 아무것도 밝혀진 것이 없고, 따라서 도서관을 민간에 위탁한다는 것은 도대체 무엇을 어떻게 한다는 뜻인지, 궁금증과 의구심맞 증폭되고 있는 형편이다. 다만, 일본의 도서관계가 이와 유사한 것을 경험한 것으로 보이는 자료들이 여럿 있다. 이에 '도서관문화‘는 그자료 가운데 하나인 ‘국립도서관의 자료와해설’(도서관문제연구회 위탁문제연구회 편집, 도서관문제연구회 발행 1996)중에서 우선 두 건의 기사를 번역하여 지난 호(제38권 제2호)본란에 게재하였고, 이어서 이 번 호에는 ‘공립도서관의 위탁에 대하여’(일본도서관협력회도서관경영관에 관한 기분문제검토위원회)를 싣는다. (이 기사의 번역 게재는 발행자의 동의를 얻었으며, 번역 작업에는 이번에도 국립중앙도서관 조재순 사서의 협력이 있었다.)

• Journal of Korean Library and Information Science Society
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• v.37 no.4
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• pp.305-325
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• 2006

This paper analyzed the contents of librarians' proclamations, recommendations and official letters stated on the library issues. Library issues included contracting out, outsourcing and name changes of public library, The background information on these issues was also analyzed and the research papers were studied to find out solutions of the issues.

• KLA journal
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• v.43 no.1 s.332
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• pp.4-9
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• 2002

지난해에는 문화관광부의 '도서관정보화추진계획'에 따른 전국 공공도서관과 학교도서관의 디지털자료실 설치, 공공도서관 자료구입비 증액 지원, 3개 도교육청의 사서교사 채용 시험 실시, 각 종 언론과 방송에서의 독서 프로그램 편성 확대 등 도서관 발전을 위한 각계 각층의 관심이 활발한 한 해였다. 하지만 여전히 진행되고 있는 도서관 명칭변경, 민간위탁의 문제와 날로 심화되어 가고 있는 사서직 고용불안정 현상 등은 우리 도서관계가 올 한 해도 피할 수 없는 숙제로 남아 있다. 바야흐로 21세기가 본 궤도에 오른 2002년 새해를 맞아, 그 어느 때보다도 도서관의 사회적 역할이 증대되고 있는 지금, 우리 도서관계 각 단체의 올 한해 각오와 사업방향 등을 알아보았다.