• The Journal of the Korea Contents Association
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• v.15 no.8
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• pp.53-68
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• 2015

This study analyzed online word-of-mouth information using content analysis to help practical categorization of two-sided eWOM. A total of 402 online consumer reviews on search goods and experience goods were collected. Descriptive characteristics(information direction, length of review line) and content structural characteristics(product benefit types, information presentation methods) were used as analysis criteria. The study results are as follows. First, the types of two-sided e-WOM direction were made of positive/negative, negative/positive, positive/negative/ positive, and negative/positive/negative. Second, the length of two-sided eWOM was longer than the length of one-sided eWOM and blended type accounted for the highest proportion both one-sided and two-sided eWOM at the aspect of product benefit. Third, holistic presentation method was overwhelmingly high in one-sided eWOM, whereas blended and analytic presentation methods were somewhat high in two-sided eWOM. Fourth, holistic presentation method was high in search goods, whereas blended and analytic presentation methods were high in experience goods. Based on these results, implications for two-sided e-WOM study and further research issues were discussed.

• Digital Contents
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• no.9 s.148
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• pp.94-96
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• 2005

최근 온라인 게임계는 복고열풍이 화두다. 지난 2000년 3D 온라인 게임이 처음 등장한 이후 온라인게임 시장의 주류가 3D 게임으 로 바뀌면서 2D 기반의 온라인게임들은 점차 그 자취를 감추기 시작했다. 그러나 지난 해 말부터 이런 변화에 역행하는 게임들이 하나 둘씩 등장하기 시작했다. 세련되고 실감나는 그래픽과 화려한 이펙트, 커다란 스케일 등을 포기하고 게임들이 다시 2D와 횡스크롤 진행 등과 같은 3D 게임 이전의 과거로 회귀하고 있는 것이다. 2D 게임의 향수와 예전 오락실에서 즐기던 추억을 동시에 갖추고 있는 것으로 평가받고 있는 던전앤파이터를 분석했다.

• The Journal of the Korea Contents Association
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• v.16 no.8
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• pp.517-528
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• 2016

This study attempted to explore and examine a new user experience (UX) research method for IoT products which are becoming widely used but lack practical user research. While user experience research has been traditionally opted for survey or observation methods, this paper utilized big data analysis method for user online reviews on an intelligent agent IoT product, Amazon's Echo. The results of topic modelling analysis extracted user experience elements such as features, conversational interaction, and updates. In addition, regression analysis showed that the topic of updates was the most influential determinant of user satisfaction. The main implication of this study is the new introduction of big data analysis method into the user experience research for the intelligent agent IoT products.

• The Journal of the Korea Contents Association
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• v.21 no.7
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• pp.93-104
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• 2021

Most of the existing studies on the volume and valence of the eWOM (electronic word of mouth) about movies and box-office revenues were conducted using online actual data (secondary data) at Yahoo Movies, IMDB.com, Naver Movies, etc. However, it is difficult to grasp psychological variables from online actual data. Therefore, existing studies using online actual data could not identify the causal relationship among volume, valence and psychological variables. This study fills this gap in the literature. This study aims to examine the direct and indirect effects (i.e. mediating effect) of the volume and valence of online reviews about movies on purchase intention through review credibility as a mediator. We conducted a survey on the South Korean consumers and a structural equation modeling. The outcomes show that the total effects of both volume and valence are significant. In addition, volume has an indirect effect only (i.e. full mediating effect) on purchase intention through review credibility, but valence has both direct and indirect effects (i.e. partial mediating effect) on purchase intention through review credibility. The theoretical and practical implications for these results are presented.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2022.06a
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• pp.843-846
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• 2022

오늘날 인터넷이 보편화되었고, 최근에는 최근에는 코로나19 유행으로 사람들이 집에 머무르는 시간이 많아지면서 여러 온라인 플랫폼을 통해 영화, 드라마 등의 프로그램을 시청하는 것에 관심이 많아지고 있다. 또한, 그러한 시대적 흐름에 따라 시즌제 형식의 시리즈물을 통해 보다 퀄리티 높은 콘텐츠를 보고자 하는 소비자 니즈도 증가하고 있다. 시리즈물은 전편과 속편이 유기적으로 연결되기 때문에 전편의 리뷰를 분석하여 관객의 니즈를 파악하고 그것을 속편에 반영하는 것이 중요해 보인다. 따라서 본 연구에서는 텍스트 분류를 통해 시리즈물의 전편과 속편 리뷰의 긍정 유사도를 비교하고, 나아가 긍정 유사도가 흥행 성적에 유의미한 영향을 미치는지 알아보고자 한다.

• Review of Culture and Economy
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• v.21 no.2
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• pp.111-139
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• 2018

This study is about classical music lovers who write a lengthy concert review on instagram. The intention and objective of writing a review is discussed in addition to inter-communication between those reviewers. For the analysis, an interview with 8 reviewers are mainly analyzed with their reviews. As a result, it is found that some affordances of Instagram, easiness, randomness, and friendliness affects them to use Instagram more than other social media. Hence, since Instagram is image-based platform, it helps writers to keep their reviews from getting an attention by other users. Because of their sense of inferiority that they are lacking in classical music knowledge, continuous writing and reading of reviews help them accumulating some amount of cultural capital needed for understanding classical music in a proper way.

• Digital Contents
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• no.8 s.135
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• pp.94-96
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• 2004

어릴 적부터 소꼽 친구였던 소드맨 로안과 어콜라이트 유파는 목적 없는 여행을 하고 있었다. 그런데 마법사 타키우스를 만나고 다른 여러 사람들과 조우하면서 생각도 못한 일들에 말려들어가게 되고 죽은 걸로 알고 있었던 유파의 친오빠인 나이트 키오의 행방이 나타나게 되는데…. 귀여운 캐릭터로 한국, 일본 등 아시아 지역에서 큰 인기를 얻고 있는 그라비티의 MMORPG라그나로크의 애니메이션 줄거리다. 온라인게임에서의 신화를 애니메이션까지 이어간다는 복안으로 기획된 라그나로크 애니메이션은 이 게임의 일본내 서비스를 맡고 있는 겅호 온라인 엔터테인먼트와 그라비티가 함께 TV시리즈로 제작했다. 현재 일본에서 상영중이며 높은 시청률을 기록하며 많은 관심을 모으고 있다. 순조로운 출발로 고공행진을 하고 있는‘라그나로크’애니메이션을 만나본다.

• Digital Contents
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• no.9 s.136
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• pp.118-121
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• 2004

어릴 적부터 소꼽 친구였던 소드맨 로안과 어콜라이트 유파는 목적 없는 여행을 하고 있었다. 그런데 마법사 타키우스를 만나고 다른 여러 사람들과 조우하면서 생각도 못한 일들에 말려들어가게 되고 죽은 걸로 알고 있었던 유파의 친오빠인 나이트 키오의 행방이 나타나게 되는데…. 귀여운 캐릭터로 한국, 일본 등 아시아 지역에서 큰 인기를 얻고 있는 그라비티의 MMORPG 라그나로크의 애니메이션 줄거리다. 온라인게임에서의 신화를 애니메이션까지 이어간다는 복안으로 기획된 라그나로크 애니메이션은 이 게임의 일본내 서비스를 맡고 있는 겅호 온라인 엔터테인먼트와 그라비티가 함께 TV시리즈로 제작했다. 현재 일본에서 상영중이며 높은 시청률을 기록하며 많은 관심을 모으고 있다. 순조로운 출발로 고공행진을 하고 있는‘라그나로크’애니메이션을 만나본다

• The Journal of the Korea Contents Association
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• v.20 no.2
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• pp.511-521
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• 2020

The purpose of this study is to research the effects of the same brand item sold online at different prices. To that end, the exploratory study is focused on four factors that influence price dispersion online is suggested. First, the products are divided into utilitarian products and hedonic products in line with the product concept, and laptops, washing machines are included in the utility concept products. Also the backpacks and sneakers are included in the hedonic concept products. A total of 400 effective objectives were selected and analyzed for each concept products, 200 objectives. The research analysis revealed that the price dispersion is significant relationship with an average price, the highest price, the lowest price, the year of release, the number of retailers, and the number of reviews in case of the utility concept product. On the contrary, in case of hedonic concept products, average price, highest price, lowest price, year of release, retailer, and reviews and ratings is found to be positively related to price dispersion. Based on these results, theoretical and practical implications are discussed about the influence price dispersion on marketing.

• Information Systems Review
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• v.21 no.2
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• pp.29-50
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• 2019

Social media is divided into Owned Media, operated by companies according to information sources, and Earned Media, which third parties produce contents. Social media research developing the logic that brand-related content in social media increases awareness of potential customers and positively changes brand attitudes, resulting in increased sales and business performance. However, there are limitations in previous researches that can not fully explain the difference of media synergy effect according to the information source of social media. it is very important for the consumer to integrate media management because consumers are more likely to choose appropriate media information for the information needed at each decision making stage. The purpose of this study is to analyze the effect of eWOM of review site and social media (owned media and earned media) on movie sales. To do this, we collected 3,589 review data from films released in 2017. The results of the study showed that eWOM of review site, social media (owned media and earned media) had a positive effect on movie sales. However, it was found that the effect of moderating eWOM of review site was different between the owned media and the earend media.