• Title/Summary/Keyword: 열심히 일함

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The Roles of Sales Efforts and Goal Level on the Effects of Personal and Environmental Factors on the Sales Performance (판매성과에 대한 개인변수와 환경변수의 효과를 매개하는 판매노력과 목표수준)

  • 최낙환;김영아
    • Asia Marketing Journal
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    • v.2 no.2
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    • pp.114-141
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    • 2000
  • 본 연구는 판매원의 판매노력을 효율적으로 일하는 것과 열심히 일하는 것으로 나누고, 판매노력이 목표수준과 성과에 어떠한 영향을 미치는지를 검증하였다. 그리고, 효율적으로 일하는 것과 열심히 일하는 것, 목표수준에 대한 선행요인으로 개인적 변수에 해당하는 경쟁심(경쟁기질)과 자기효능을, 환경변수에 해당하는 심리적 경쟁분위기와 판매관리자 신뢰도를 탐색하여 성과에 대해 간접효과가 있는지를 검증하였다. 보험설계사를 대상으로 설문조사하여, 265부를 실증분석 한 결과 열심히 일함은 목표수준에 영향을 미치며, 목표수준은 성과에 영향을 미치는 것으로 나타났으나, 효율적으로 일함과 열심히 일함의 성과에 대한 영향은 비유의적이었다. 매개변수(효율적으로 일함, 열심히 일함, 목표수준)에 대한 선행요인의 영향에 대해서는 개인변수인 경쟁심과 자기효능은 모두 유의적이었으나, 환경변수는 심리적 경쟁분위기만이 효율적으로 일함에 유의적이었다. 결과적으로 판매원의 성과에 대한 자기효능과 경쟁심의 효과는 열심히 일함 그리고 목표수준에 의해서 매개됨을 확인하였다.

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The Effects of the Supervisory Trust and Personal Characteristics on the Salesperson's Efforts and Performance (개인특성과 상사의 신뢰가 판매원의 노력 및 성과에 미치는 영향)

  • Kim, Yi-Tae
    • Journal of Global Scholars of Marketing Science
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    • v.11
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    • pp.21-41
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    • 2003
  • This study verified how the salesperson's efforts have an effect upon the result and the self-effect, the competitive mind, the role accuracy, supervisory trust in the important factors that effect the salesperson's efforts. After making up a questionary centering around the large distribution company and analyzing 218 copies, the result are as follows; First, salesperson's working hard has an affirmative effect upon the performance in the salesperson's efforts. Second, the self-effect, the competitive mind, supervisory trust have an affirmative effect in the working hard, and self-effect, supervisory trust have an affirmative effect in the working hard. But the role accuracy has a negative effect. Third, the self-effect, the competitive mind, the role accuracy, and the supervisory trust in the salesperson's performance are ineffectual. But, in the general effect, the self-effect has an affirmative effect and the role accuracy has a negative effect. The individuality and the supervisory trust don't have an effect upon the performance but the effect can rise through the salesperson's efforts, Therefore company should give salespersons the chance they can work hard, and would provide them the concrete aim rather than say to work hard only.

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In-depth Study on Performance Differences between Successful and Unsuccessful Sales Persons (영업성과가 우수한 사원과 낮은 사원의 성과차이에 대한 심층분석)

  • Yoo, Changjo ;Youn, Donggi
    • Asia Marketing Journal
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    • v.8 no.2
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    • pp.63-91
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    • 2006
  • This study conducted in-depth interviews with 5 successful and 6 unsuccessful sales persons and analyzed their activities to further clarify the concepts of learning orientation, performance orientation, working smart, working hard and adaptive selling which have been reported as antecedents of sales persons' performances. We found that successful sales persons had their own distinctive characteristics. First, they regarded their selling activities as a part of their lives, not as a task, and were proud of themselves. Second, they perceived their weaknesses from most of activity areas, voluntarily participated in educational programs, and studied not only their products but also competitive products. Third, successful sales persons conducted customer-oriented activities. They collected data on their customers' personal records, developed customer typology by styles or personalities, and consulted their customers using those data. Fourth, successful sales people carefully prepared their meetings with customers across steps in selling processes and they did their best to develop long term relationship with their customers. These results provide useful implications about objective evaluations on sales persons' customer orientations and adaptive selling abilities, and also clarify the concepts of 'working smart' and 'adaptive selling'.

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A Study on the Determinants of the Salespeople's Sales Performance (영업사원의 영업성과 영향요인에 관한 연구 : 의료기 영업사원을 대상으로)

  • Kim, Kyu-Dong;Kim, Jeung-Lae;Lee, Woo-Cheol
    • The Journal of the Korea institute of electronic communication sciences
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    • v.7 no.6
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    • pp.1545-1553
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    • 2012
  • Good salespeople are the deciding factors in the success of an organization. In particular, the role of the salesperson takes on a more important role. Accordingly, the first purpose of this study is to understand the personal values of salespeople; secondly, to study the explanation personal values, adaptability, and customer orientation have on salesperson's performance. The third purpose is to understand the structural link among each of the explanatory factors related to salesperson performance. Lastly, with these research results as a foundation, to find the implications regarding management strategy plans of valuable salespeople for marketing researchers and sales managers.

Low-Income Class Business Incubator Project' Accomplishment Analysis -Hyundai Motor Group's Gift-Car Campaign Focused- (기업의 저소득층 창업지원사업 성과 분석 연구 -현대자동차그룹 기프트카 캠페인을 중심으로-)

  • Jung, SunWook;Son, JuYoung;Kim, EunJung
    • The Journal of the Korea Contents Association
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    • v.16 no.10
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    • pp.277-290
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    • 2016
  • This research is about brief accomplishment analysis of Low-Income Class Business Incubator Project, based on applicants' perspective who has been supported by this project, which is funded by the enterprise. As a result of 'quality focused evaluation method', it shows that Low-Income Class Business Incubator Project's applicants experience both economic and non-economic accomplishments such as "work with responsibility," "better future in reality," "Self and change of relationships around self". It concludes that "experience of difference" or "providing hope for Low-income class" brought positive effects on applicants who participated in this projects. The study revealed the virtue of this Low-Income Class Business Incubator Project and reassured its message: the importance of major corporate' responsibility in solving social issues, especially in poverty and its independence.