• Proceedings of the Korean Society of Computer Information Conference
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• 2022.01a
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• pp.237-238
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• 2022

본 연구에서는 언택트 시대에 여행 트렌드가 된 차박을 위한 모바일 앱 'GO차박'을 설계하고 구현하였다. 코로나 19로 인해 언택트 문화가 새로운 트렌드로 자리 잡게 되면서 '차박'에 대한 관심이 급격하게 증가하게 되었다. 이에 따라 차박에 대한 정보를 찾는 수요자와 정보는 증가하였으나 방대한 정보에 대한 용이한 접근을 제공하고 증가하는 수요자를 만족시킬 수 있는 어플리케이션은 미흡하였다. 따라서 본 연구에서는 많은 차박 수요자들에게 쉽게 접근하여 차박에 대한 정보를 종합적이고 간편하게 찾아볼 수 있고 서로 정보 공유도 할 수 있는 모바일 앱을 제공하고자 'GO차박'을 개발하게 되었다. 방대한 정보를 다루기 때문에 깔끔한 UI를 구성하였고 Firebase와 NaverSearch API, Naver Map API, OpenWeatherAPI를 사용하여 정보의 정확도를 높이고자 하였다. 본문에서는 차박 앱에 대한 주요 기능들을 설명하고 결론에서는 'GO차박'의 기대 효과와 향후 확장 방향에 대해 제시하고 있다.

• The Journal of the Convergence on Culture Technology
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• v.8 no.3
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• pp.183-189
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• 2022

COVID-19 is also influencing the coffee industry. This will increase untact consumption, a new consumption trend. Consumption utilizing online channels and delivery service applications that represent untact consumption is becoming commonplace. The coffee industry is also increasingly using coffee shops with drive-through and smart ordering systems that can be ordered with minimal contact. While most of the untact services are preempted at franchise stores, many independent coffee shops still offer differentiated services by communicating directly with customers. However, along with the prolonged COVID-19 infection, coffee shops in the present era, which cannot be free from infectious diseases, have no choice but to worry about delivery services. Therefore, this study analyzed the factors that influence coffee delivery services. Research results due to the influence of COVID-19, regular delivery services have increased along with coffee delivery services. Regular delivery services will play a central role in coffee delivery services due to increased use of home cafes by consumers who want to enjoy coffee in various ways.

• The Journal of the Korea Contents Association
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• v.22 no.1
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• pp.283-291
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• 2022

Due to the impact of COVID-19, untact performances where performance videos are recorded, edited and distributed have begun to be activated in a non-face-to-face environment. Performance halls are supporting untact performance services such as video production and broadcasting so that performances can be viewed through online platforms. Therefore, this study intends to study the satisfaction and continued use intention of the untact performance service in the concert hall for experts who have experience using the untact performance service in the concert hall. A total of 9 hypotheses were rejected and 10 hypotheses were adopted as a result of developing and analyzing a research model suitable for the untact performance service of the concert hall by fusion of the information system success model and the expectation inconsistency model. Excluding content quality, it was found that in both system quality and service quality, inconsistency occurs through the comparison of expectations and performance after expectations arise. This positive discrepancy affects satisfaction, and the higher the satisfaction, the higher the intention to continue using it. This study is a basic study on the untact performance service and is expected to provide a new perspective for quality improvement.

• Journal of Korea Entertainment Industry Association
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• v.14 no.7
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• pp.161-173
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• 2020

In-depth interview in the field of hospitality industry services was conducted in COVID- 19. Introduction of kiosks for non-face-to-face services using untact technology, reservation, pay systems, self-service, service improvement using room service should be carried out. It is also necessary to implement Instagram, Facebook, YouTube, P-blogs, online broadcasting and live commerce through the establishment of m-channel system through untact marketing sales channels in the hospitality industry now that the product composition to solve the pro -blem of untact marketing is drawing attention due to diversification of online sales channe -ls. Now, the recognition of important elements of service education and a establishment of differentiated system of untact marketing, expansion of untact sale channel, implementation of non-face-to-face counseling service and introduction of pre-booking, telecommuting were recognized as urgent parts. In particular, a service differentiation and importance of human services, which were recognized free of charge, have re-recognized as premium, and quality service aspect of the hospitality industry in untact and the direction to diversify marketing channels are presented.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2021.05a
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• pp.301-302
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• 2021

After the Korona 19, "social distancing" was implemented, existing "pop culture" or entertainment programs were unable to communicate in both directions and declined. Since then, "Untact content" has shown its potential to grow due to untouch performances such as BTS' "Bangbangcon" and the rapid growth of Netflix, a global OTT (online video service). In addition, most of the global and Untact content is online and digital, which means a huge amount of big data will be poured out. Therefore, analyzing the big data poured out during the distribution of untact content will help us identify consumers' needs, and the growth expectations will also be high. Therefore, we would like to explore the research cases that have been conducted in existing studies regarding the subject of the study and analyze how big data can affect the distribution of content in the Untact era.

• Proceedings of the Korean Society of Computer Information Conference
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• 2020.07a
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• pp.291-292
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• 2020

소비자의 소비 습관에 따라서 기업 또한 E-커머스와 결합된 비대면 서비스를 출시하고 있고 언택트 마케팅은 기술력과 결합되면서 대면서비스를 시행했을 때의 노동력이 줄어들 것이고, 자연스럽게 인건비의 감소로 이어지고 있는 상황이다. 강제로 비대면 소비를 접하게 된 소비자는 온라인 서비스의 간편함을 경험하게 되었고 이는 온라인 서비스의 확산으로 이어져 있다. 이에 따라 코로나 종식 이후에도 소비자는 언택트 서비스의 편리함과 신속함을 지속적으로 원할 것이다. 그러한 소비자의 욕구를 해소하기 위한 방안으로써 언택트 문화는 발전을 이어나갈 것으로 예상된다.

• The Journal of the Convergence on Culture Technology
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• v.7 no.2
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• pp.367-375
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• 2021

This study aimed to identify the knowledge structure of researches on 'untact' and derived implications for directions for the studies using text mining. The study included network analysis and topic modelling of keywords and abstracts from 171 thesis published until October 2020. Centrality analysis showed that 'untact' studies had been focused on service, usage, consumption, technology and online. From the topic modelling, 6 topics such as 'COVID-19 and socio-technological change', 'needs and utilization of education contents', 'technology and service for user convenience', 'product marketing and sales', 'service design of the company', 'influence factors of usage and consumption' were extracted. Keywords that connect each topic were technology, service, usage, consumption, needs and factor. Exploratory analysis of 'untact' researches using text mining provides useful results for development of 'untact' studies.

• Proceedings of the Korea Information Processing Society Conference
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• 2020.11a
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• pp.659-662
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• 2020

최근 코로나 19로 인한 사회적 거리 두기 확산에 따라 언택트 문화가 새로운 패러다임으로 등장해 사회 전반으로 확산되고 있다. 언택트 문화의 확산으로 컴퓨터를 사용할 때 직접적인 접촉이 있는 키보드나 마우스 같은 입력장치는 공공장소에서 여러 사람이 접촉할 경우 문제가 생길 수 있다. 본 논문에서는 웹캠을 통해 입력된 영상에서 손동작을 인식하는 합성곱 신경망을 학습하고 결과로 나온 추론 모델을 이용하여 비접촉 가위바위보 게임을 구현하였다.

• Knowledge Management Research
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• v.22 no.1
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• pp.269-286
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• 2021

As the un-tact and on-tact consumption culture has proliferated due to the impact of COVID-19, 'live commerce', a form of shopping while communicating with customers through real-time streaming broadcasting, is emerging in the commerce and distribution industry. Live commerce provides an environment where customers can get the convenience of online shopping and enjoy un-tact shopping more realistically while communicating with the broadcaster in real time, as if purchasing directly from an offline store. Therefore, purchases using live commerce are expected to increase further. In this study, based on the characteristics of live commerce, the main factors influencing the increase in purchase intention through live commerce were derived and their influences were verified. In particular, this study examined these factors in multiple dimensions with focusing on strong interactivity, realistic presence, and providing detailed reviews with high credibility for products as the features of live commerce. This research collected sample data from actual users of live commerce and empirically analyzed the significance of the factors influencing the purchase increase of live commerce, thereby providing implications for knowledge management in a newly changed commerce environment in the un-tact era.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2020.11a
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• pp.286-289
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• 2020

본래 대중문화는 그 자체로 '집단(Mass)'의 의미가 들어있다. 하나의 방송콘텐츠는 PD, 작가, 출연자와 방송 스텝들은 물론이고 관객들까지 참여함으로써 완성된다. 하지만 방송의 이런 집단 창작 시스템은 코로나19 같은 전 세계적인 감염병 유행 앞에서 유례없는 변화를 가져왔고, 쉽게 가라앉지 않는 감염병으로 랜선 콘서트, 라이브 뮤지컬 등 여러 언택트 시스템(Untact System)이 시도되어지고 있다. 본 논문에서는 언택트 시스템(Untact System)의 도입으로 변화하는 방송에 대해 알아보고, 라이브 방송 시스템을 설계한다.[2]