A Study on the Impact of CSV(Creating Shared Value) of Delivery Companies on Confidence and Intention to Use Delivery Service: Focused on Senior Parcel Delivery Service (택배업체의 CSV(공유가치창출)가 신뢰 및 사용의도에 미치는 영향에 관한 연구 : 실버택배 서비스를 중심으로)
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- Journal of Korea Society of Industrial Information Systems
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- v.22 no.5
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- pp.85-100
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- 2017