• Title/Summary/Keyword: 시민서비스

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A Study on the Blockchain-based Shared Electric Kickboard Management Model for Citizen Participation (블록체인 기반의 시민 참여형 공유 전동킥보드 관리 서비스 모델 연구)

  • Park, Min-Jeong;Kim, Na-hee;Lee, Soojin;Seo, Seung-Hyun
    • Proceedings of the Korea Information Processing Society Conference
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    • 2022.11a
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    • pp.263-265
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    • 2022
  • 공유 모빌리티 시장의 발전으로 인해 공유 전동킥보드 사용자의 수가 증가하고 있다. 하지만 무분별한 공유 전동킥보드 주차와 방치 문제가 있어 안전한 도시 환경에 위협이 되고 있다. 이를 해결하기 위해 본 연구는 블록체인 기반의 시민 참여형 공유 전동킥보드 관리 모델을 제안한다. 공유 전동 킥보드 회사들은 스마트 컨트랙트를 통해 사용자의 공유 전동킥보드 반납 내역을 기반으로 신뢰 점수를 관리하고 공유한다. 사용한 공유 전동킥보드를 올바르게 주차 및 반납을 하여 높은 신뢰 점수를 갖는 사용자에게 인센티브를 지급하여 사용자가 스스로 전동킥보드를 잘 주차하도록 유도한다.

An Empirical Study on the Necessity of Ubiquitous Public Service: Focused on Chungju City Public Officials' Recognition (유비쿼터스 공공서비스 도입 우선순위에 대한 실증분석: 공무원의 인식조사를 중심으로)

  • Kang, Min-Gu;Kim, Tae-Jin
    • Spatial Information Research
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    • v.15 no.3
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    • pp.219-236
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    • 2007
  • This study is intended to examine the types of U-public service that can be introduced to the public sector by making an empirical analysis on Chungju City public officials. Specially, to analyze the public officials' recognition of the types of ubiquitous public service that can be introduced to the public sector, this study investigates the utility and necessity of ubiquitous information technology when making use of it in terms of administrative concepts. To achieve study purpose, this study examines what type of U-public service is highly likely to be applied and basically has to be applied when ubiquitous information technology is applied to the current environment of Chungju City in stages.

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A Study on the Measurement of the Influence of Libraries on the Quality of Life (도서관이 삶의 질에 미치는 영향의 측정에 관한 연구)

  • Noh, Younghee
    • Journal of Korean Library and Information Science Society
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    • v.50 no.4
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    • pp.101-135
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    • 2019
  • The purpose of this study is to examine what influence the satisfaction of the services rendered by libraries has over the satisfaction of life, which is consisted of income employment, education, cultural leisure, family community, citizenry participation, safety environment, and subjective satisfaction. To this end, a questionnaire survey was conducted with the users of public libraries, and the extent of the measurement tools' regular distribution (skewness and kurtosis), validity and reliability were validated. First, it turned out that the satisfaction of library service has a significant influence over the satisfaction of life for income and employment. Second, the satisfaction of library service turned out to have a significant influence on the educational part of the satisfaction of life partially. Third, the overall satisfaction of library turned out to have influence over the satisfaction of culture, leisure, and health among the satisfaction of life. Fourth, it turned out that the greater the satisfaction of the library's program services and comprehensive parts, the higher the family and community satisfaction will be. Fifth, the citizenry participation increased as the library's program services and comprehensive parts increased. Sixth, as the satisfaction of library services increased, the satisfaction of safety and environment also increased. Finally, the subjective satisfaction increased as the library's space and place services and the library's overall satisfaction increased. Such research results suggest that various support for libraries could improve the quality of life and satisfaction of the people.

Balancing the Fair Use of Personal Information and Data Protection (개인정보의 적절한 이용과 보호의 균형)

  • Kim, Beom-Su
    • CRM연구
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    • v.1 no.1
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    • pp.71-85
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    • 2006
  • 인터넷 웹사이트를 통한 개인정보의 대량 유통, 상품배송기관을 통한 개인정보의 유출, 명의도용, 신용정보유출 등의 정보프라이버시 침해의 사례가 많이 발표되면서, 개인정보의 적절한 이용과 정보 프라이버시(Information Privacy)의 보호에 대한 관심이 날로 높아져가고 있다. 이러한 사회 현상과 시민의 관심을 반영하여 개인정보 보호를 위한 다양한 법률과 제도가 최근에 검토되고 있다. 이 연구에서는 이름, 전화번호, 주소, 전자우편주소 등 비교적 민감하지 않은 개인정보를 기업의 마케팅이나 홍보에 이용하는 경우의 좁은 의미에서의 개인정보 보호에 초점을 맞추었다. 이러한 개인정보 및 개인정보서비스 와 관련된 법률, 정책 및 제도를 정보의 생성과 이용의 흐름 및 경제주체를 중심으로 적절한 정보의 이용이 보장 되면서 개인의 정보프라이버시가 보호될 수 있는 방안을 마련하는 방법을 체계적으로 검토하였다. 해외의 개인정보서비스 산업의 사례 조사를 통하여 향후 우리나라에서 개인정보서비스산업이 활성화되었을 때 개인의 만족증대, 실질적인 정보보호 수준의 향상, 고용창출, 기업활동의 효율화, 관련기업의 국제경쟁력 고양 등의 기대효과가 있음을 보였다. 또한, 개인정보의 적절한 이용과 보호, 그리고 정보서비스산업의 활성화를 위하여 관련 법률의 제정 및 개정, 정보보호 제도의 개발 및 효과적 운영, 장기적 정보서비스 산업 활성화 정책 수립과 단계적 추진, 활성화를 위한 정부 및 민간 재원 확보, 사회적 공감대 형성, 지속적인 연구 등을 제안한다.

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A Study on Harvesting Water Hazard Information and Service Systems (스마트 수재해 정보 수집 및 서비스 체계 연구)

  • KIM, Soon-Yeon;WON, Young-Jin;PARK, Sang-Hoon;HWANG, Eui-Ho;CHAE, Hyo-Sok
    • Proceedings of the Korea Water Resources Association Conference
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    • 2018.05a
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    • pp.376-376
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    • 2018
  • 수재해 관련 정보를 수집하기 위한 주요 소스로서 위성 정보가 활용되고 있다. 본 연구에서는 그 중 NASA SEDAC과 UNISDR(United Nations International Strategy for Disaster Reduction)의 Global Risk Data Platform, UNESCO의 IHP-WINS를 대상으로 메타정보를 구축하는 [글로벌(위성기반) 수재해 관련정보 수집체계]를 구성하였다. 이때 메타정보를 수신/처리하는 역할의 하비스터는 OGC(Open Geospatial Consortium) 표준 WMS(Web Map Service)서비스의 필수 Operation인 GetCapabilities를 통하여 ISO GML을 획득한 후 이를 처리하도록 구성함으로써 여타표준 준수 DataSource에 대한 적응성을 확보하였다. 수집된 메타데이터를 통하여 검색된 정보는 표준 Map Service를 통하여 구글 지도 기반의 시계열 수재해 주제도 정보 서비스와 WebGL기반 3D 수재해 주제도 서비스로 각각 구성되도록 설계하였다. 국내 수재해 현장정보 수집 체계에 있어서는 사진을 포함한 시민의 현장 정보가 지오태깅기술과 동반되어 수재해 플랫폼으로 업로드 되면, 수집된 시계열 정보는 주제별 카테고리로 그룹화 된 후 클러스터링 가시화 기법으로 지도 공간상에 표출되도록 구성하였다. 이때 공신력 있는 공공 데이터(Data.go.kr)의 대피소 등 관련 시설 정보를 동시에 매핑하여 융합서비스 하도록 모색하였다. 본 연구는 전반적으로 웹서비스를 지향하며 전문가, 기관(부처), 교육기관으로 구분된 서비스를 구상하고 있다.

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A Study on the Policy Proposal for the Expansion of Design Utilization in the Public Sector : Focused on the Case of the National Design Group (공공분야 디자인 활용 확대를 위한 정책제안 연구: 국민디자인단 사례를 중심으로)

  • Bang, Songhee;Kim, Taewan
    • Journal of Service Research and Studies
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    • v.13 no.3
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    • pp.160-171
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    • 2023
  • The importance of design utilization as a method for establishing policies and services in the public sector is increasing. Accordingly, Korea has introduced a public service design development method and has implemented and operated a national design group for consumer-centered policy development since 2014. This study analyzes the cases of the National Design Group to expand the use of design in the public sector and propose sustainable public service design strategies. The time range of this study is from 2014 to 2021, when the National Design Group was implemented, and the content is limited to tasks that can be found on the Gwanghwamun 1st Street website and the National Design Group casebook. This study was conducted as follows. First, we looked for implications for how to use and identify the role of design in the public policy development stage by referring to the literature on design policy and public service design, and second, based on major implications, we analyzed the task name and contents. Based on literature studies and case studies, we found implications that design can be used in various public fields, and the policy implications proposed to expand the use of sustainable design in the public sector are as follows. First, by raising awareness of service design in public policies and services, it continues to provide opportunities for the use of design to expand as a role that leads to voluntary behavioral changes of citizens beyond civic participation. Second, more active publicity is needed for the successful cases of the National Design Group, a product of the active use of public service design. Third, a more specific evaluation system should be introduced to verify the effectiveness and effectiveness of public service design. Through this, it is expected that it will greatly contribute to reducing the error in policy delivery and realizing citizen-centered public services by utilizing design for various problems facing our society.

The effect of trust on supervisor on job engagement and prosocial behavior -Focused on the moderating effects of supervisor's gratitude expressions- (관리자에 대한 신뢰가 직무열정 및 친사회적 행동에 미치는 영향 -감사표현의 조절효과를 중심으로-)

  • Cho, Sang-Lee
    • Management & Information Systems Review
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    • v.38 no.3
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    • pp.21-34
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    • 2019
  • It is a very important task for managers to motivate employees who work at service encounters where interaction with customers is important. The purpose of this study is to propose the trust of supervisor and supervisor's expressions as factors that can enhance or strengthen employees' prosocial behavior. Hierarchical regression analysis was used for this purpose. The results and implications are as follows. First, trust toward supervisors appeared to be a factor to improve employees'engagement. Second, job engagement has a positive effect on prosocial behavior of employees, that is, customer oriented behavior and organizational citizenship behavior. Finally, this work confirmed the moderating effect of the supervisor's gratitude expressions in the relationship between trust toward supervisor and job engagement. Research on gratitude in the marketing field is still in its infancy, and previous researches are focused on business and consumer relations. Expressing gratitude can be a natural tendency. This study suggests that gratitude expression should be introduced as part of organizational culture.

Bigdata Prediction Support Service for Citizen Data Scientists (시민 데이터과학자를 위한 빅데이터 예측 지원 서비스)

  • Chang, Jae-Young
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.19 no.2
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    • pp.151-159
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    • 2019
  • As the era of big data, which is the foundation of the fourth industry, has come, most related industries are developing related solutions focusing on the technologies of data storage, statistical analysis and visualization. However, for the diffusion of bigdata technology, it is necessary to develop the prediction analysis technologies using artificial intelligence. But these advanced technologies are only possible by some experts now called data scientists. For big data-related industries to develop, a non-expert, called a citizen data scientist, should be able to easily access the big data analysis process at low cost because they have insight into their own data. In this paper, we propose a system for analyzing bigdata and building business models with the support of easy-to-use analysis system without knowledge of high-level data science. We also define the necessary components and environment for the prediction analysis system and present the overall service plan.

Direction of Development and Alternatives in the Smart Citizens Party PR Strategy (스마트시민정당 PR전략의 발전방향과 대안)

  • Kim, Man-Ki
    • Journal of Digital Convergence
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    • v.9 no.1
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    • pp.189-200
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    • 2011
  • Social media environment has had a significant effect on 'power shift' over the world. Such change was due to the choice of smart people. Accordingly, the Smart Citizens Party PR strategies of $S^6M^2AR^3T^4$ should be formulated in accordance with times. Now, politicians or parties can gain a Specific, Simplicity, Sharing and Strong Synergy effect through Social Network Service (SNS). In addition, in order to embody Mighty, Measurable, and Achievable policies, policy-makers should formulate policies based on a Realistic basis, which can gain people's Reliability in every field Relevant to people's way of a happy life by giving them Time of equal opportunity and making them share the same vision and Target with Target segmentation for all sorts of people, Together. In this sense, twelve kinds of alternative words in The Smart Citizens Party PH strategies are suggested. The study suggests desirable direction of development and alternatives in regard to the trends of The Smart Citizens Party PR strategies. Alternatives that are given in this research paper will receive the people's choice because they are a dynamic force to execute 'mighty and powerful Korea'.

A Case Study of Transcription Programs Based on Citizens' Contribution to Overseas Archival Institutions (해외 기록관의 시민 참여 전사 프로그램 사례 연구)

  • Kim, Jihyun
    • Journal of Korean Society of Archives and Records Management
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    • v.17 no.4
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    • pp.51-86
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    • 2017
  • This study aimed to examine conceptual discussions in transcription programs based on citizens' contribution and to discuss the operation and implications of the transcription program by investigating cases on transcribing records held in overseas archival institutions. With regard to conceptual discussions, the study identified the characteristics and significance of the transcription programs predicated on the notions of citizen archivists, participatory archives, and crowdsourcing. For case analysis, the study selected five transcription programs in the United States, the United Kingdom, and Australia, which are known to be managed successfully. The analysis was conducted following six criteria, including institution and goals, records for transcription, management of participation, infrastructure, policies and guidelines, and evaluation. The transcription programs were differentiated from community archives based on self-directed participation as the programs had a specific goal to improve access to historical records moderated by institutions. Therefore, it is necessary that strategies be built to attract the sustainable participation of the public. In this respect, the study made the following suggestions to domestic services similar to the cases. The purpose of a program needs to be described, and the topics, creators, and record types that could induce interests have to be considered when selecting transcription records. It is also important that a partnership is made with a small number of participants who made a significant contribution to the program and to provide interface and tasks for the transcription, which meet the participants' needs. In addition, it is necessary that simple and effective guidelines for transcription and policies be provided for use in transcription results, and that visible participants' contribution is recognized by applying the transcription results actively to search and access records.