• Journal of the Korea Convergence Society
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• v.10 no.9
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• pp.237-247
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• 2019

The purpose of this study was to evaluate the level and intensity of emotional labor of physical therapists and occupational therapists, and to identify the factors affecting them. Cross-sectional study was conducted on physical therapists and occupational therapists across the country using self-populated questionnaire. A total of 2,000 questionnaires were distributed to retrieve 1,500 questionnaires(75%), of which 1,374 questionnaires(68.7%) were finally analyzed, excluding 126 that answered duplicates or were missing answers. Multi-linear regression was performed to identify factors on the strength of emotional labor. According to the analysis results, high-risk groups in the areas under 'Emotional demand and regulation' and 'Overload and conflict in customer service' and 'Emotional disharmony and hurt' were 29.4%, 19.0% and 22.0% respectively, especially in 'Emotional demand and regulation', 'Overload and conflict in customer service', 'Emotional disharmony and hurt' for women working days, and 49% of daily work hours. Accordingly, we will be able to regularly screen physical therapists and occupational therapists for dangerous groups, and manage the intensity of emotional labor through the creation of a therapist's working environment, such as limiting overtime hours and assigning appropriate number of patients. Through this study, the grounds and methods for mitigating the negative effects of emotional labor and mediating emotional labor should be provided.

• The Journal of Korean society of community based occupational therapy
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• v.1 no.1
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• pp.29-39
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• 2011

Object : The relationships between the TSQ(Time structure questionnaire) and Well-being were examined. Methods : TSQ and questionnaire about Well-being were executed for 223 university students from April 26th to May 7th, 2010. The questionnaire adapted the item of the TSQ and Korean WHOQOL-BREF, SWLS(Satisfaction with Life Scale), LSES(Life Satisfaction Expectancy Scale), SHS(Subjective Happiness Scale). The questionnaires were distributed directly to the participants. Relativity between the TSQ and questionnaire about Well-being were analyzed using Pearson's correlation analysis. Results : As a result of the relationship between the TSQ and questionnaire about Well-being, overall there was a positive correlation. TSQ(sense of purpose, structured routine, persistence, past orientation) and questionnaire about Well-being showed a statistically significant correlation(p<.05). Conclusion : A structured time use and well-being by investigating the relationship, we were able to see the importance of time management. Currently, clinical occupational therapy focused on performance components, in future, intervention of personal time management to help make ones live well-being.

• Proceedings of the Korea Information Processing Society Conference
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• 2017.04a
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• pp.609-610
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• 2017

국내 외에서 잘못된 생활습관으로 대사증후군 환자가 급증하고 있다. 최근 대사증후군 환자들을 위한 웨어러블 디바이스를 이용하여 생활습관정보를 수집 분석하여 피드백하는 연구가 진행되고 있다. 생활습관 정보를 수집하는 대표적인 방법은 온라인/오프라인 설문지 또는 웨어러블 디바이스를 활용하여 수집하는 형태로 구분된다. 그러나 기존 설문지 방법은 연속적인 데이터를 얻기 어렵고, 웨어러블 디바이스를 이용하는 방법은 신뢰성 있는 데이터를 수집하기에는 한계가 있다. 따라서 본 논문에서는 대사증후군 환자를 대상으로 생활습관 정보 수집을 위한 병원의 설문지를 앱을 기반으로 개발하여 수집하고 스마트 폰과 밴드와 같은 웨어러블 디바이스를 이용하여 실시간 활동정보를 수집하여 환자 생활 습관에 따른 맞춤 별 예방정보를 제공하는 시스템을 제안하고자 한다.

• The Korean Journal of Community Living Science
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• v.16 no.3
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• pp.133-141
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• 2005

본 연구는 연변 지역 조선족 여자 대학생을 대상으로 의복태도에 따른 의복구매동기를 조사함으로써 소비자의 심리적 특성을 밝히는데 그 목적이 있다. 2002년 5월에서 6월 사이에 300부의 설문지가 중국 연변 지역의 여자 대학생에게 배부되어 248부의 설문지가 최종적으로 분석에 사용되었다. 설문지는 5점 척도를 사용하였고, 통계처리는 SAS PC 프로그램을 이용하여 빈도, 요인분석, t-test를 하였다. 연구 결과를 요약하면 다음과 같다. 여자 대학생의 의복태도는 유행성, 유명상표지향성, 심미성, 정숙성의 네 요인으로 분류되었다. 각 요인 별로 요인의 평균값이 높은 집단과 낮은 집단으로 분류하여 의복태도에 따른 의복구매동기를 조사한 결과, 유행성${\cdot}$유명상표지향성${\cdot}$심미성${\cdot}$정숙성 네 요인 모두 각 요인 별로 평균값이 높은 집단과 낮은 두 집단 간에 유의한 차이를 나타내었다. 유행성요인에 높은 평균점수를 갖는 집단은 낮은 집단에 비해 멋진 외모나 새로운 유행을 추구하기 위해 의복을 구입하는 동기가 높았고, 미적요인에 높은 평균점수를 갖는 집단은 낮은 집단에 비해 실용적 이유보다는 사회적 모임이나 기분의 변화를 위하여 의복의 구매동기를 가졌다. 이러한 결과를 통하여 의복태도는 중국조선족소비자의 경우에도 의복구매행동을 예측하는 좋은 변수가 될 수 있으며 시장세분화를 위한 유용한 기준이 될 수 있음을 확인하였다.

• The Korean Journal of Applied Statistics
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• v.28 no.5
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• pp.951-963
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• 2015

The conjoint analyst in marketing are anxious to know whether there exist synergy or antagonistic effects between two attributes. That is to say, they are interested in estimating the main effects as well as the two factor interaction effects.We research the design of survey questionnaire so that all the main effects and two factor interaction effects are estimable by employing the resolution V balanced Incomplete Block Fractional Factorial Design. We screen vital few effects, find the proper model and obtain information for efficient concepts optimization by analyzing all respondents survey data.

• Proceedings of the Korea Society of Design Studies Conference
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• 2000.11a
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• pp.108-109
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• 2000

최근 인터넷 사용자의 급속한 증가와 더불어 인터넷 설문조사가 많이 시행되고 있다. 인터넷 설문조사는 적은 비용, 편리성, 짧은 설문기간 등의 장점을 갖고있지만, 전통적인 설문조사방법과 매우 다른 매체특성을 가지며 리서치 도구로서의 문제에 대한연구가 부족한 상황이다. (중략)

• Proceedings of the Korean Association for Survey Research Conference
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• 2001.06a
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• pp.141-156
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• 2001

사회 전 분야에서 인터넷 이용이 활성화되어 인터넷 조사 여건이 조성되었고 적은 비용으로 신속하게 조사할 수 있다. 이런 조사환경 변화에 부응하고자 조사담당자가 조사와 설문지 설계, 조사실행, 자료입력과 통계분석의 전 조사과정을 총괄적으로 처리할 수 있는 범용적인 설문조사시스템을 구축하고 향후 발전방향을 제안하였다.

• Proceedings of the Korea Information Processing Society Conference
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• 2009.04a
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• pp.531-534
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• 2009

본 연구에서는 공학교육인증에서 구성원의 의견이나 요구사항을 효과적으로 파악하기 위한 설문조사 수행 절차와 웹 기반 설문시스템의 기능 및 시스템 아키텍처를 제안하고 제안된 프레임워크에 따라 웹 기반 설문시스템을 개발한 방법을 소개한다. 본 설문시스템은 설문문항을 문항은행식으로 설문대상자별, 설문 영역별로 DB화하여 계층적으로 관리함으로써 체계적인 설문문항의 관리는 물론 웹 기반 설문지 작성의 노력을 줄일 수 있다. 그리고 웹상에서 전자메일을 통하여 설문조사를 수행하여 비용, 시간, 에러 발생을 줄일 수 있다는 면에서 큰 장점을 갖고 있으며, 설문조사 결과를 다양한 방식으로 분석하여 도식적 표현을 통한 보고서 작성 기능을 제공한다.

• The Korean Journal of Vision Science
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• v.20 no.4
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• pp.393-401
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• 2018

Purpose : This survey aimed to investigate the differences in shape and color preference of eyeglasses and sunglasses between Korean and Chinese consumers. Methods : The questionnaire was conducted on 150 Chinese students studying in Korea and 150 Korean college students. Any student who majors in optometry was excluded. Chinese students were provided with questionnaires that were translated into Simplified Chinese characters, and it was translated by a native Chinese student studying in a master course of a Korean university, on the basis of Korean questionnaire. Results : The Chinese consumer group preferred the global famous brand in sunglasses rather than the glasses, and it was found that they preferred the Korean glasses products relatively. Also, they presented higher preference to half- or rimless frame, gold color, two-tone colored lens, comparing to the Korean consumer group. Conclusion : The results of this study are expected to contribute to Chinese marketing strategy of Korean manufacturing optical shop companies, and to sales strategy of Korean optical shops with Chinese tourists.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.16 no.6
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• pp.197-211
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• 2021

In the service industry the types are diversifying and the scale of service companies is greatly improving. Such a phenomenon is caused by economic growth and technological development diversifying consumer needs creating demand for new services maturing the service industry and intensifying competition among companies in the form of global competition. It can be said that this is because it is necessary to improve competitiveness by utilizing the economy of scale. Research is needed on the impact of entrepreneurship on various outcome variables in order for service organization managers to respond quickly to diverse and rapidly changing environments and achieve organizational outcomes and corporate goals of management outcomes. The purpose of this study was to empirically analyze the relationship in which the entrepreneurial spirit of a manager influences the relationship between customer orientation, which is an organizational result, customer satisfaction, and financial result, which is a management result. In order to verify such research, the questionnaire was composed of one business owner questionnaire, two employee questionnaires, and two customer questionnaires. The questionnaire was distributed to a total of 400 companies, and the questionnaires of 340 companies were collected. Of these, 303 companies, excluding the questionnaires of 37 companies with many dishonest or missing values, were used for hypothesis testing. The results of this study can be summarized as follows. First, entrepreneurship had a positive (+) effect on customer orientation, supporting the hypothesis. Second, customer orientation showed a positive (+) effect on customer satisfaction, supporting the hypothesis. Third, customer satisfaction showed a positive (+) effect on financial outcomes, supporting the hypothesis. Fourth, it was found that entrepreneurship influences customer satisfaction through customer orientation, and customer satisfaction affects financial outcomes. It turns out that customer orientation between entrepreneurship and customer satisfaction is completely mediated, and customer satisfaction is completely mediated by customer orientation and financial outcomes. The relationship between entrepreneurship and management improved employee behavior and attitudes, which is an individual outcome, and this change was found to improve customer satisfaction, which is an organizational outcome. It makes frequent contact with customers in the process of servicing them. Employee roles are important at service contacts and influence service purchases. Employees facing customers through service contacts act as a decisive factor in maintaining a continuous relationship with customers. Within a beauty service company, it is necessary to create a customer-oriented environment among workers. It suggests that customer-oriented companies and employees can anticipate their desires and provide products or services of superior value to achieve greater customer satisfaction and a competitive advantage. In addition, it was clarified that customer satisfaction has an aspect relationship with financial management, which is a management result. Therefore, it is suggested that the entrepreneurial spirit is an important factor for the management of a beauty service company to secure competitiveness and improve results.