• Korean Business Review
• /
• v.12
• /
• pp.239-254
• /
• 1999

There has been a lot of researches on the major motivation of consumer's choice for airlines. Due to the competition in airline industries, most of airlines offer a various level of benefits to customers such as a frequent traveller bonus, a schedule, services in flight including a meal and an entertainment program, a discounted fare and an intangible part of personal service. However, it is very difficult to measure the performance of the customers' benefit and to identify the weight of each factor being considered on the airline choice. In this paper, we focus on the airline choice process for the business travellers. The AHP is applied to evaluate the factors reflecting the business travellers' choice for airlines. This study will be useful to build a marketing plan for the business traveller's market.

• Journal of Advanced Navigation Technology
• /
• v.11 no.3
• /
• pp.306-312
• /
• 2007

Present TCP/IP networks have some service quality problems. They delay various kinds of traffic, while increased traffic bottle necks, a phenomena experienced by too many internet users. Therefore, as use of the network increases, building up a stable network service is needed. Thus, network managers desperately need the best, most effective traffic control and wide-band services. Until now there has been no other way of increasing wide-band use of lines, particularly because of the expenses a limit solutions of solving continuously to increasing traffic problems. This study suggests a problem solving method under the base of 802.16e(Wibro) which will be widely used in the future.

• Journal of Korea Multimedia Society
• /
• v.12 no.3
• /
• pp.409-418
• /
• 2009

Providing Quality-of-Service (QoS) guarantee requires for each router on the path of a traffic flow not to violate the flow's delay budget allocated to itself. Since the amount of load being offered to the router is determined by the budget, some imbalance in load among routers on the path may be alleviated by means of adjusting the budget. The equal allocation applied to the resource reservation protocol (RSVP) is simple to implement, but it has the drawback of a poor resource utilization. A load balancing method in which the delay budget being allocated to a router depends on its load state was developed to improve the drawback, but it's too complex to apply to the RSVP. This paper proposes an intra-path load balancing method not only applicable to the RSVP but also more effective in improving the drawback. The proposed method first partitions the end-to-end delay bound of a flow to routers by the RSVP and then let them adjust their budgets according to both the bottleneck state of the path and their links' bandwidth availabilities. The results of the simulation applying the proposed method to an evaluation network showed that the proposed method may provide the gain of 4 ${\sim}$ 17 % compared to that in the legacy one in terms of the number of maximally admittable flows.

• The Journal of the Korea Contents Association
• /
• v.21 no.1
• /
• pp.590-602
• /
• 2021

This study was originated from the idea that it would be important for caring service of community children center to be positioned as the institution to strengthen the public nature and provide quality care services to children. In particular, competencies of the employees in community children centers play an important role and the quality of children care services is the crucial evaluation parameter for those institutions. The objectives of this study are to investigate the effects of the competency levels of the employees in community children centers on the service quality to children and to verify the mediated effect of self-efficacy on their service quality to children. With respect to the data analysis methods, hierarchical regression analysis was performed. Barron & Kenny's method was used to understand the mediated effect of self-efficacy. Also, Sobel test was performed to investigate the significance of mediated effect of self-efficacy. The study results are, first, the service quality to children might be differed by the level of competencies of the employees in community children centers; and second, partial mediated effect of self-efficacy was found between their competencies and service quality to children. These results implicate that service quality to children can be improved by strengthening competencies of the employees in community children centers and enhancing their self-efficacy. It is necessary to try to improve the service quality by enhancing competencies and self-efficacy of the employees in community children centers, which will lead those institutions to play a crucial role in the caring services.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• v.35 no.2A
• /
• pp.174-185
• /
• 2010

A seamless handover between the 3G LTE and legacy 3G system is required for the smooth deployment of the 3G LTE system which is the next generation cellular network system. Especially on voice call handover, the service interruption time is very sensitive for user's satisfaction and therefore, a seamless voice call handover scheme is necessarily required. However, handover between the 3G LTE and the 3G CS system is hard to be achieved due to the lack of interface between two systems and the restriction of radio resource. In this paper, a new network entity called SCSE is proposed and inter-working between the 3G LTE and the 3G CS systems is enabled. Also contributed to the feature of the SCSE, the handover procedure is simplified and the service interruption time is minimized as a consequence. The evaluation result shows that the proposed SCSE scheme exclusively meets the service interruption time requirement which is smaller than 300 ms.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• v.34 no.3B
• /
• pp.274-287
• /
• 2009

In the Internet environment in which best-effort services are provided, we need to guarantee end-to-end performance rather than hop performance to provide services with a variety of QoS(Quality of Service) requirements. The end-to-end performance is affected by many factors along the path of traffic flow. Most existing simulation studies are concentrated on a single node or a few nodes. We need much different approach considering the simulation execution time to simulate a large-scale network. In this paper, we derive requirements and present methodologies for the implementation of the simulator to simulate it. Then, we design and implement our simulator using OPNET. Performance evaluation is carried out using the simulator for large-scale KII (National Information Infrastructure in Korea). We use a self-similar traffic model and present some results on the end-to-end performance metric for the networks.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
• /
• 2011.05a
• /
• pp.410-413
• /
• 2011

2012년 12월 31일을 기점으로 지상파 아날로그 방송이 종료되고 디지털 방송으로 전환되게 되어, 아날로그 방송에서는 크게 느껴지지 못했던, HDTV 영상 화질에 대한 문제가 대두되고 있다. 방송에서 쓰이는 영상의 경우 대부분 원본은 Tape형식이고, 이를 디지털방송에 맞는 형식으로 압축하여 인코딩한 이후 방송에 적합한 형태로 가공하여 서비스하게 되는데, 이때 MPEG압축 방식에 의해 발생하는 블로킹과 같은 새로운 증상에 대한 문제점이 나타나게 된다. 본 논문에서는, HDTV 영상 화질에서의 일반적으로 인간의 시각이 민감하게 반응하는 블록형 잡음에 대하여, 원본비참조 방법으로, 블록들에 대한 객관적인 점수화 방법에 대하여 연구한다. 본 연구를 통해 HDTV의 고품질화와 정보통신 영상 발전에 기여 할 것이다.

• Journal of the Korean Society for information Management
• /
• v.30 no.2
• /
• pp.7-33
• /
• 2013

The purpose of this study is to analyze the user satisfaction, royalty and compliant of a children's library Website. To achieve the aim of this study a modified Kim and Park's model of the user satisfaction index which consists of information quality, service quality, and system quality dimension is adopted. A total of 130 valid responses to the questionnaire were analysed using SPSS 18. It is found that the higher the user satisfaction gives the higher the royalty and the lower the compliant. For the contents quality dimension, the items of Usability, Accuracy, Easy of understand, Reliability and Up-to-date; for the service quality dimension, the items of Interface design, Reliability, Responsiveness, and Empathy; for the system quality dimension, the items of Response time, Interactive, Easy to access, and Easy to use show a significant relationships to the users' satisfaction.

• The Journal of the Korea Contents Association
• /
• v.11 no.2
• /
• pp.22-30
• /
• 2011

In the IT convergence environment changed with not only the quality but also the material abundance, it is the most crucial factor for the strategy of personalized recommendation services to investigate the context information. In this paper, we proposed the recommendation using the service ontology based context awareness modeling. The proposed method establishes a data acquisition model based on the OSGi framework and develops a context information model based on ontology in order to perform the device environment between different kinds of systems. In addition, the context information will be extracted and classified for implementing the recommendation system used for the context information model. This study develops the ontology based context awareness model using the context information and applies it to the recommendation of the collaborative filtering. The context awareness model reflects the information that selects services according to the context using the Naive Bayes classifier and provides it to users. To evaluate the performance of the proposed method, we conducted sample T-tests so as to verify usefulness. This evaluation found that the difference of satisfaction by service was statistically meaningful, and showed high satisfaction.

• The Journal of Society for e-Business Studies
• /
• v.24 no.3
• /
• pp.1-18
• /
• 2019

Due to the great advances in e-Marketplace and changes in type of items purchased from the online market, it has been dramatically increased the demand of the storage and transportation under the special conditions such as restricted temperature. Especially, the cold chain needs the way to transparently measure and monitor the entire network in realtime because it has a very complicated structure and requires totally different criteria at the every different steps and items. In this research, it has been presented the performance evaluation metrics to make contract using service level agreement (SLA), the way to apply the smart contract based on blockchain, the structure of blocks, service platform and application in order to build cold chain which can prevent the risk factors by measuring and sharing information in realtime using block chain technology. In addition, we have proposed the way to store the measured performance and reputation of each player in the block using smart contract based on SLA. With the presented framework, all players including service providers as well as users can secure the information for making the rational decisions. When the service platform is actually built and operated, it seems possible to secure the information in transparently and realtime. Also, it is possible to prevent the risk factors or prepare the preemptive plans to react on them.