• Journal of the Korea Society of Computer and Information
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• v.13 no.6
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• pp.263-271
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• 2008

This paper presents a Korean conversational agent system in a mobile environment using natural language processing techniques. The aim of a conversational agent in mobile environment is to provide natural language interface and enable more natural interaction between a human and an agent. Constructing such an agent, it is required to develop various natural language understanding components and effective utterance generation methods. To understand spoken style utterance, we perform morphosyntactic analysis, shallow semantic analysis including modality classification and predicate argument structure analysis, and to generate a system utterance, we perform example based search which considers lexical similarity, syntactic similarity and semantic similarity.

• Proceedings of the Korea Information Processing Society Conference
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• 2023.05a
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• pp.595-597
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• 2023

대규모 언어 모델에 기반한 AI 챗봇인 ChatGPT 의 사용과 출력 품질을 개선하는 데 있어 Prompt Engineering 의 중요성이 확대되고 있다. Prompt Engineering 은 AI 모델에서 보다 정확하고 관련성 높은 응답을 생성하기 위해 프롬프트의 요소를 선택하고 구성하는 작업을 포함한다. 본 논문에서는 ChatGPT 에서 정보나 답변을 효과적으로 추출하는 데 사용할 수 있는 다양한 Prompt Engineering 기법을 소개하고 이러한 기법이 실제 시나리오에 어떻게 적용될 수 있는지에 대한 예를 제공한다.

• Journal of the Korea Society of Computer and Information
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• v.28 no.1
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• pp.27-38
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• 2023

In this paper, we propose a conversational AI agent based on continual learning that can continuously learn and grow with new data over time. A continual learning-based conversational AI agent consists of three main components: Task manager, User attribute extraction, and Auto-growing knowledge graph. When a task manager finds new data during a conversation with a user, it creates a new task with previously learned knowledge. The user attribute extraction model extracts the user's characteristics from the new task, and the auto-growing knowledge graph continuously learns the new external knowledge. Unlike the existing conversational AI agents that learned based on a limited dataset, our proposed method enables conversations based on continuous user attribute learning and knowledge learning. A conversational AI agent with continual learning technology can respond personally as conversations with users accumulate. And it can respond to new knowledge continuously. This paper validate the possibility of our proposed method through experiments on performance changes in dialogue generation models over time.

• The Journal of the Korea institute of electronic communication sciences
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• v.19 no.1
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• pp.173-180
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• 2024

Along with its importance, the real estate market poses risks of various fraudulent activities. Recently, a surge in real estate-related scams, such as lease fraud, has caused great financial damage to many ordinary people. These problems are often caused by the complexity of real estate transactions and information imbalance. Therefore, there is an urgent need to secure reliability and improve transparency in the transaction process. In this paper, to solve this real estate fraud problem, we propose a chatbot system using digital technology and artificial intelligence, especially GPT (Generative Pre-Trained Transformer). This system serves to protect users from fraud by providing them with precautions and confirmations in the lease transaction process. In addition, GPT-based chatbots respond to questions from users in time, contributing to reducing uncertainty in the transaction process and increasing reliability.

• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.257-262
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• 2009

This paper studies an automatic expansion of dialogue examples using the logs of an example-based dialogue system. Conventional approaches to example-based dialogue system manually construct dialogue examples between humans and a Chatbot, which are labor intensive and time consuming. The proposed method automatically classifies natural utterance pairs and adds them into dialogue example database. Experimental results show that lexical, POS and modality features are useful for classifying natural utterance pairs, and prove that the dialogue examples can be automatically expanded using the logs of a dialogue system.

• KIPS Transactions on Computer and Communication Systems
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• v.9 no.11
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• pp.281-290
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• 2020

With the spread of smartphones, services that want to use personalized data are increasing. In particular, healthcare-related services deal with a variety of data, and data visualization techniques are used to effectively show this. As data visualization techniques are used, interactions in visualization are also naturally emphasized. In the PC environment, since the interaction for data visualization is performed with a mouse, various filtering for data is provided. On the other hand, in the case of interaction in a mobile environment, the screen size is small and it is difficult to recognize whether or not the interaction is possible, so that only limited visualization provided by the app can be provided through a button touch method. In order to overcome the limitation of interaction in such a mobile environment, we intend to enable data visualization interactions through conversations with chatbots so that users can check individual data through various visualizations. To do this, it is necessary to convert the user's query into a query and retrieve the result data through the converted query in the database that is storing data periodically. There are many studies currently being done to convert natural language into queries, but research on converting user queries into queries based on visualization has not been done yet. Therefore, in this paper, we will focus on query generation in a situation where a data visualization technique has been determined in advance. Supported interactions are filtering on task x-axis values and comparison between two groups. The test scenario utilized data on the number of steps, and filtering for the x-axis period was shown as a bar graph, and a comparison between the two groups was shown as a line graph. In order to develop a natural language processing model that can receive requested information through visualization, about 15,800 training data were collected through a survey of 1,000 people. As a result of algorithm development and performance evaluation, about 89% accuracy in classification model and 99% accuracy in query generation model was obtained.

• The Journal of the Convergence on Culture Technology
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• v.10 no.1
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• pp.71-79
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• 2024

ChatGPT, an interactive artificial intelligence (AI) chatbot developed by Open AI in the U.S., gaining popularity with great repercussions around the world. Some academia are concerned that ChatGPT can be used by students for plagiarism, but ChatGPT is also widely used in a positive direction, such as being used to write marketing phrases or website phrases. There is also an opinion that ChatGPT could be a new future for "search," and some analysts say that the focus should be on fostering rather than excessive regulation. This study analyzed consciousness about ChatGPT for college students through a survey of their perception of ChatGPT. And, plagiarism inspection systems were prepared to establish an education support model using ChatGPT and ChatGPT. Based on this, a university education support model using ChatGPT was constructed. The education model using ChatGPT established an education model based on text, digital, and art, and then composed of detailed strategies necessary for the era of the 4th industrial revolution below it. In addition, it was configured to guide students to use ChatGPT within the permitted range by using the ChatGPT detection function provided by the plagiarism inspection system, after the instructor of the class determined the allowable range of content generated by ChatGPT according to the learning goal. By linking and utilizing ChatGPT and the plagiarism inspection system in this way, it is expected to prevent situations in which ChatGPT's excellent ability is abused in education.

• The Journal of Bigdata
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• v.7 no.2
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• pp.11-29
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• 2022

Pre-trained language models are the most important and widely used tools in natural language processing tasks. Since those have been pre-trained for a large amount of corpus, high performance can be expected even with fine-tuning learning using a small number of data. Since the elements necessary for implementation, such as a pre-trained tokenizer and a deep learning model including pre-trained weights, are distributed together, the cost and period of natural language processing has been greatly reduced. Transformer variants are the most representative pre-trained language models that provide these advantages. Those are being actively used in other fields such as computer vision and audio applications. In order to make it easier for researchers to understand the pre-trained language model and apply it to natural language processing tasks, this paper describes the definition of the language model and the pre-learning language model, and discusses the development process of the pre-trained language model and especially representative Transformer variants.

• Journal of Internet Computing and Services
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• v.25 no.2
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• pp.79-92
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• 2024

ChatGPT, as a representative chatbot leveraging generative artificial intelligence technology, is used valuable not only in scientific and technological domains but also across diverse sectors such as society, economy, industry, and culture. This study conducts an explorative analysis of user sentiments and needs for ChatGPT by examining global social media discourse on Reddit. We collected 10,796 comments on Reddit from December 2022 to August 2023 and then employed keyword analysis, sentiment analysis, and need-mining-based topic modeling to derive insights. The analysis reveals several key findings. The most frequently mentioned term in ChatGPT-related comments is "time," indicative of users' emphasis on prompt responses, time efficiency, and enhanced productivity. Users express sentiments of trust and anticipation in ChatGPT, yet simultaneously articulate concerns and frustrations regarding its societal impact, including fears and anger. In addition, the topic modeling analysis identifies 14 topics, shedding light on potential user needs. Notably, users exhibit a keen interest in the educational applications of ChatGPT and its societal implications. Moreover, our investigation uncovers various user-driven topics related to ChatGPT, encompassing language models, jobs, information retrieval, healthcare applications, services, gaming, regulations, energy, and ethical concerns. In conclusion, this analysis provides insights into user perspectives, emphasizing the significance of understanding and addressing user needs. The identified application directions offer valuable guidance for enhancing existing products and services or planning the development of new service platforms.