• International Area Studies Review
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• v.14 no.2
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• pp.159-180
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• 2010

The purpose of this study is to examine how perceived service quality, value congruence influences uncertainty avoidance, customer satisfaction and customer loyalty, and in turn, provides insight for Korean banks when they penetrate into the Chinese marketplace. In so doing, this study conducts a survey on participants who are using banking services in the Changchun, Jinan, Guangzhou of Jilin Province, Shandong Province and Guangdong Province. The findings are as followed. First, Uncertainty avoidance plays an important mediating role in the relationship between perceived service quality and customer satisfaction, between value congruence and customer satisfaction. Uncertainty avoidance has a direct effect on customer satisfaction, but is significantly negative. Second, value congruence has a direct effect on uncertainty avoidance, but is significantly negative. Third, customer satisfaction has a direct effect on attitudinal loyalty and behavioral loyalty.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.3
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• pp.65-73
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• 2012

Microfinance has been an important tool for the economic growth and poverty alleviation. But the success factors and risk factors have not been synthesized in academic literature. This article has paid attention to success factors and potential risk of the Grameen Bank. Grameen Bank methodology is almost the reverse of the conventional banking methodology. Conventional banking is based on the principle that the more you have, the more you can get. Founder of Grameen Bank, Professor Yunus pointed out that, "The least you have the highest you have the priority to receive a loan". On the basis of theoretical literature, there have been different kinds of success factors of microfinance observed in this paper. Key success factors of Grameen Bank are like these: innovation, strict administrative structure, adaptation and learning practice, incentive system. Complementary services such as business consulting and brokerage will contribute to borrowers' economic performance development.

• Proceedings of the Technology Innovation Conference
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• 2004.06a
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• pp.214-236
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• 2004

최근 국제 금융시장은 컴퓨터 및 통신분야의 기술진보로 비 은행금융기관에서도 상업은행에 의해서만 독점적으로 제공되었던 거래서비스를 결합한 새로운 금융서비스를 제공할 수 있게 되었고, 이는 곧 은행과 비 은행금융기관의 벽을 무너뜨리는 양자 간 동질화 현상을 유도하였으며 활발한 금융 겸업화 현상으로 금융혁신이라고 부를 만한 서비스분야의 기술혁신 성과를 거두게 되었다. 본 연구는 금융권간 판매채널 통합의 시작이라 평가되는 방카슈랑스를 중심으로 금융기관 간 겸업의 활성화를 통해 산업 간 동질화를 이루는 시점에서 금융혁신이 이루어진다고 설정, 금융서비스의 기술혁신 성과를 예측해 보았다 이를 위해 먼저 우리나라 대표 금융기관 격인 은행과 보험, 증권회사가 금융겸업을 이루는 경우 각 겸업 주체 기관의 혁신적인 성과를 실증 분석하도록 한다. 분석대상은 표본기간 중 국내 주식시장에 연속으로 상장되어 있는 모든 은행, 증권, 손해보험 49개를 대상으로 수행하였으며, 표본자료는 KIS-LINE이 제공하는 재무제표자료와 한국증권거래소에서 제공하는 주가데이터에서 추출하였다. 본 연구의 금융혁신 성과 분석은 두 단계로 이루어진다. 먼저 금융기관 간 가상 합병을 이용, 시뮬레이션 분석을 하고 그 결과 각 금융기관의 ROA와 자기자본비율 및 안전성(위험성지표)을 분석한다 다음 단계로 안전성이 보장되지 않는 경우 적정하게 추정된 안전성 내에서 경영 성과를 이루는 최적 기간에 대해 실물옵션평가(Real Option Valuation) 분석을 한다. 그 결과 금융겸업을 통한 혁신 성과는 은행 주체로 비 은행금융기관과 겸영하는 경우 이상적으로 잘 보여지며, 증권 주체로 보험업을 겸업하는 경우는 ROA 와 자기자본비율 면에서는 혁신적이나 안전성 면에서는 저해된다는 결과를 알아내었다. 그리고 이 같은 안전성의 위험은 증권업을 실행하는데 요구되는 수준의 안전성을 유지하는 경우 3 년간의 투자기간 후에는 혁신사업으로 발전할 수 있는 발판을 마련하게 된다고 추정하였다.

• Plant Journal
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• v.3 no.1
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• pp.9-20
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• 2007

• Korean Architects
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• no.3 s.228
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• pp.36-46
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• 1988

• Asia-Pacific Journal of Business
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• v.1 no.2
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• pp.83-106
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• 2010

The purpose of this study is to examine how perceived service quality influences perceived uncertainty, customer satisfaction, relation quality and loyalty, and in turn, provides insight for Korean banks when they penetrate into the Chinese marketplace. The findings are as followed. First, Perceived uncertainty has an important mediating role in the relation between perceived service quality and customer satisfaction. Second, perceived service quality has a direct effect on customer satisfaction, customer satisfaction has an important mediating role in the relationship between perceived service quality and relationship quality. Third, perceived uncertainty has a direct effect on customer satisfaction, but is significantly negative. Customer satisfaction has an important mediating role in the relationship between perceived uncertainty and relationship quality. Fourth, relationship quality has a direct effect on attitudinal loyalty and behavioral loyalty.

• The Journal of the Korea Contents Association
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• v.19 no.9
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• pp.242-253
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• 2019

There has been a large literature on bank liquidity risk since the 2008 global financial crisis because liquidity risk was at the heart of the crisis. However, there is no study that investigates whether the level of investor protection influences liquidity risk-taking behavior of banks. Therefore, this study aims to explore the relationship between investor protection and liquidity risk as well as to provide policy implications. Using a panel dataset of commercial banks in 21 OECD countries, we found that strong investor protection encourages banks to take lower liquidity risk. Furthermore, this positive role of shareholder protection is more prominent during a crisis, implying that legal protection of investors plays an essential role in bank stability while market discipline is largely ineffective due to extensive government guarantees in turbulent times.

• Digital Contents
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• no.8 s.51
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• pp.46-50
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• 1997

데이터스타는 현재 비즈니스 뉴스를 비롯해 자동차 공학, 제약분야 등의 정보를 약 300여개 수록해 온라인을 통해 서비스하고 있는 유럽 최대의 데이터뱅크다. 1981년 유럽지역에서 처음으로 상업 온라인 서비스를 시작한 데이터스타를 살펴봤다.

• 프린팅코리아
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• s.16
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• pp.60-63
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• 2003

한국은행은 올 4월 7일부터 5월 6일까지 상용근로자인 5인 이상 채용업체 1만3800여개를 표본으로 산업 및 직종별 인력부족비율을 발표했다. 조사 자료에 따르면 전체적으로 99년 이후 4년 연속 증가세를 보이던 인력부족 비율은 2003년에 다소 낮아진 가운데, 전체 산업의 인력부족 비율은 2.18%였으며, 이중 제조업은 2.14%, 출판 인쇄 및 기록매체 복제업은 6.44%, 상업인쇄 및 인쇄관련 서비스 직종은 3.63%의 비율을 보이고 있는 것으로 조사됐다. 한국은행 발표 자료를 통해 최근 5년 동안 인쇄업계가 겪고 있는 인력난에 대해 분석해 보았다.

• Korea Trade Review
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• v.43 no.5
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• pp.1-23
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• 2018

Forfaiting is a trade finance facility whereby financial institution purchases accounts receivable from exporters on a without recourse basis to resolve exporters' credit risk. Since the effectuation of Uniform Rules for Forfaiting(URF 800), exporting companies have been interested in forfaiting and foreign exchange banks in South Korea have expanded products related to forfaiting. However, the risk management for dealing with forfaiting needs improvement. In this paper, we will compare current forfaiting risk managements between foreign exchange banks and foreign banks in South Korea by studying the agreements for each bank and standard forfaiting agreements of the ICC. There is a significant gap for risks covered and points of reserve(points of recourse) between each bank. This work suggests the need for unification for these gaps in order to enhance risk management for exporting companies and foreign exchange banks in South Korea.