• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2017.10a
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• pp.223-226
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• 2017

With the development of information technology, users are provided with information they want through mobile device in various situations. When users communicate with information, there is interaction through gesture activities such as tapping and experience in the process. Experience through interaction in mobile affect the user's psychology. This is important because it is related to the behavior of the user in the future. Various types of information presentation methods have been researched in mobile environment. However, there are more research focusing on functional interactivity. The purpose of this study is to investigate the effect of interaction and usage mode on satisfaction, usefulness, and intention to use for sound text presentation that is user-centered. As variables for my study, there are two factors which are interactivity and usage mode. The interactivity type is composed of two ways that are: High and Low depending on modality and message interactivity; and the usage mode is composed of Action mode and Goal mode depending on whether user has a task or not. The experimental design is $2{\times}2$. The same content is provided in (a) only Modality interactivity, and (b) Modality and Message interactivity are provided. Depending on usage mode, (a) Action mode is processed without a specific task, and (b) Goal mode is performed with a specific task to participants. The experimental study demonstrated that there is a difference in satisfaction, usefulness, and intention to use depending on the difference of interaction and usage mode when providing information in mobile environment. The results of this study are summarized as follows: interaction and usage mode have significant influence on mobile user's satisfaction, usefulness, intention to use.

• The Journal of the Convergence on Culture Technology
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• v.7 no.1
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• pp.595-607
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• 2021

In response to increasing demand of contactless services, the overall usage of "task-oriented chatbots" in the industry is on the rise. The purpose of a task-oriented chatbot is to raise the efficiency of data sharing and workflow; in order to establish a guideline, there must be a discussion on "what" and "how" to share information. We investigate the effects of personalization and different types of the interface on 'performance expectancy', 'effort expectancy', 'intention to use', and 'satisfaction' in the context of a task-oriented chatbot. Results show that 'intention to use' and 'satisfaction' were higher when the level of personalization was higher. Within the closed-discourse interface, 'intention to use' and 'satisfaction' were higher when personalization was lower. We highlight the practical insights in the use of personalization and types of chatbot interface based on 'perceived personalization', 'expectation disconfirmation theory', 'privacy concern' and 'privacy paradox'.

• The Journal of the Korea Contents Association
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• v.20 no.8
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• pp.653-665
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• 2020

As the use of recommended agents has become more active, the "Explain Facilities" is drawing attention as a way to solve the black-box problem that could not explain internal logic to users. This study wants to look at how the description Method and Detail affects to user experience. The Explanation method was divided into 'why the agent did a particular action' and 'why not do a particular action' and the detail condition were divided into 'high or low'. Studies have found that 'why method' have a positive effect on users' transparency, trust, satisfaction, and behavioral intention to use, and 'high detail condition' higher the user' Psychological reactance. In addition, it was found that the explanation methods and detail influenced the 'Explanation' perception through interaction and tended to affect satisfaction and intention to adopt recommendation. This study suggested that careful attention is needed to determine the method and detail of the Explanation facilities in the context of the recommended agent, based on the research findings that it affects the user experience through the interaction of the method and detail.

• Proceedings of the Korea Information Processing Society Conference
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• 2021.11a
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• pp.393-396
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• 2021

본 논문에서는 가상현실에서 작업 과정별 컨트롤러 활용에 관하여 연구한다. 가상현실은 실제와 유사한 공간적, 시간적 체험을 하게 하여 교육, 산업, 훈련, 관광 등 다양한 분야에서 가상현실을 활용하고 있다. 하지만 실제 작업 과정과 비교했을 때 컨트롤러의 모양, 진동, 시각효과, 소리 등 여러 차이로 인하여 몰입감이 떨어지는 상황이다. 본 연구에서는 그중에서 컨트롤러를 활용하여 실제 작업과정과의 차이를 줄이는 방법에 관하여 연구한다. 실제 작업 과정과 차이를 줄인다면 사용자에게 최적의 경험을 주고 현실 작업과 가상현실 작업과의 차이를 줄여 교육, 훈련, 산업 분야에 도움을 줄 수 있을 것으로 기대된다.

• Journal of the Korea Convergence Society
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• v.9 no.8
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• pp.143-148
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• 2018

This study focused on the difference between Oculus Store of Oculus and FXGEARs. NOON VR Stores service platform. First the literature study considered the current status and prospect of the VR market and conducted a case study on the VR service platform. In addition, this study conducts the platform strategies of Andrei Hakgu and Hirano AtsushI. After that Interviewers were interviewed to investigate the usability of the VR service platforms. The result of this study is expected to be used as a design guideline to form a VR service platform in the future, and as a user experience study.

• Design Convergence Study
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• v.17 no.4
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• pp.17-29
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• 2018

In the semi-autonomous vehicle, before reaching a fully autonomous driving stage, it is imperative for the system to issue a take-over request(TOR) that asks a driver to operate manually in a specific situation. The purpose of this study is to compare whether head-up display(HUD) is a better human-vehicle interaction than head-down display(HUD) in the event of TOR. Upon recognition of TOR in the experiment with a driving simulator, participants were prompted to switch over to manual driving after performing a secondart task, that is, playing a game, while in auto-driving mode. The results show that HUD is superior to HDD in 'ease of use' and 'satisfaction' although there is no significant difference in reaction time and subjective workload. Therefore, designing secondary tasks through HUD during autonomous driving situation improves the user experience of the TOR function. The implication of this study lies in the establishing an empirical case for setting up UX design guidelines for autonomous driving context.

• The Journal of the Korea Contents Association
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• v.22 no.3
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• pp.94-104
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• 2022

As the audio content market grows due to the spread of the AI speaker market and the influence of connected cars, the demand for podcast service is increasing. Therefore, in this study, the behaviors of podcast users were identified and the user types were classified. In the background study, podcast usage motives and user types were studied, and they were referred to when making the questionnaire. In the survey, preferred audio content was identified according to the situation, and in the in-depth interview, the user type and insights were derived by identifying the audio service usage behavior. As a result of the survey, there was little difference between preferred content for single listening and multitasking, but the difference in preferred content according to time period was statistically significant. The three user types derived from the in-depth interview were divided into users who listen alone for the purpose of study, find and listen to useful information quickly while on the go, and multitask and listen to the light and comfortable contents. It is expected that the results of this study will be an important reference for designing an audio content platform to improve user experience.

• The Journal of the Korea Contents Association
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• v.13 no.3
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• pp.32-42
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• 2013

As the smartphone market grows, the needs for its new business model are also increased. However, most previous researches on smartphone applications focused on Technology Acceptance Model(TAM) and Rogers' Diffusion of Innovation Theory so that there was lack of researches on characteristics for actual smartphone users. In this research, we divided the smartphone applications into five category functions (Call & Text/Music & Video/Information Search/Game/Social Network Service (SNS)). We analyzed characteristic differences of users who used the each application category and found that the differences were statistically significant in both demographic and smartphone usage characteristics (frequency of downloading applications, and download experience of paid applications). Additionally, the smartphone usage characteristic is closely related to the usage duration. The representative result is that the characteristics of people used Music & Video function actively were women in their 20s who downloaded applications more than three times per week, and had a download experience of paid applications. It is positive result for players in the application markets, because it means the users are willing to pay for downloading the paid applications. However, large companies already occupied most of the market share in music applications so that small and medium-sized players should develop an innovative and distinguishable business model in order to success. We believe this research result would provide significant implications for the players in planning the successful business model and developing an user-specific application product.

• 한국HCI학회:학술대회논문집
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• 2006.02b
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• pp.557-562
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• 2006

휴대전화는 용도적인 측면에서 PC와 유사해 지고 있으며 네트워크 기술의 발달로 다 수의 파일들을 다룰 수 있을 것으로 전망되고 있다. 그러나 휴대전화는 PC와는 다른UI특징을 가지고 있으며 이러한 차이는 다 수 파일의 관리나 이와 관련된 복잡한 태스크 수행 시 문제점이 예상된다. 본 연구는 사용자의 선험적 지식을 바탕으로 휴대전화의 UI특징에 적합한 효용성 있는 파일관리 UI가 무엇인지 알아보는 것에 목적이 있다. 이에 따라 사용자의 선험적 지식이 있는 윈도우탐색기의 사용행태 조사를 통해 자주 수행하는 태스크와 메타포어를 분석하여 휴대전화와 비교, 문제점 과 해결방안을 도출하였다. 이를 바탕으로 프로토타입을 제작하여 사용자 평가를 통해 가로방향의 페이지 분할 방식과 * 또는 #키와의 중복을 활용한 단축키 제공, 일괄적인 옵션 메뉴의 제공은 사용자가 익숙해져 있는 4방향 네비게이션 키와 12 숫자 키패드를 입력장치로 사용하는 휴대전화에서 파일관리 시 효용성이 있음을 알 수 있었다.

• Journal of Korea Game Society
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• v.17 no.2
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• pp.155-164
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• 2017

This study conducted to analyze the difference of perceived benefits, psychological well-being, exercise application attachment, and perceived exercise achievement according to the message frame provided in the mobile fitness game. Repeated Measure Design and Playtest methodologies were used for this research. As a result, when gain messages were shown, all factors were higher than the case of showing loss message. The results of this study emphasize that when persuasion messages need to be presented through a health functional game, gain messages can be more effectively delivered to the users of health functional game than loss messages.