• Title/Summary/Keyword: 사업만족도

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A Study on Determinant Factors of the Joint Technology Development Project Performance between SMEs and Universities (중소기업과 대학 간의 산학 공동기술개발 성과의 결정요인에 대한 연구)

  • Kim, Sung-Joon;Yong, Se-Jung
    • Journal of Technology Innovation
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    • v.19 no.1
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    • pp.145-175
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    • 2011
  • The purpose of this research investigates the determinant factors of the joint technology development project performance between SMEs and universities. Reviewing existing papers we could categorize independent variables into three groups of partner characteristics, process management variables and relationship characteristics between partners. Three measures of satisfaction with the cooperation result, the intention of continuing relationship and the utilization of developed technology and product were used as dependent variable considering that we studied the joint projects of SMEs' involvement, short period and small scale. The data was collected by questionnaire survey mailed to the 1082 SMEs and university professors which executed the joint projects sponsored by Small Business Administration in 2009. We received 200 responses from SMEs, and 305 cases from professors among which 55 responses of each partner were on the same project. We analyzed the data sets individually, data of SMEs and that of universities with multiple regression analysis technique and also analyzed the common responses of 55 projects. Analysis results of the data from SMEs indicated that partners' expertise, facilities and equipment, communications, strategic importance, and trust were significant variables for the project performance. Analysis results of the data from universities showed that previous links, definition of objectives, strategic importance, trust and commitment were significant variables. Analysis results of combined data of 55 projects from SMEs and universities indicated that facilities and equipment, project management proficiency and commitment were significant variables.

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A Study of Teacher's Satisfaction Regarding Oriental Medical Doctor's Student Health and Wellness Program (한의학 교의사업 시범시행 후 교사들의 교의만족도에 관한 연구 - 성남시 중고등학교를 대상으로)

  • Kim, Dong-Su;Park, Jang-Kyung;Yang, Na-Rae;Lee, Ju-Ah;Lee, Hye-Lim;Ko, Jae-Un;Park, Jae-Man;Kim, Hyo-Sun;Choi, Suk-Hoon;Go, Ho-Yeon;Sung, Hyun-Kyung
    • The Journal of Pediatrics of Korean Medicine
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    • v.31 no.4
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    • pp.71-77
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    • 2017
  • Objectives This study aims to build the baseline data for school health care program by analyzing the questionnaires about satisfaction regarding Oriental Medical Doctor's (Korean Medicine) student health and wellness program. Methods The association of Korean medicine doctor in Sung-nam city conducted Oriental Medical Doctor's student health and wellness program for 12 middle schools and 8 high schools in Sung-nam from August to December, 2015. The participating Oriental Medical Doctor visited each school for 8 times during 5 months period, and conducted health consultations, health education classes and Korean medicine treatment for the school students and school employees. Teachers and administrators from the participating schools answered the self-reported satisfaction questionnaires and the satisfaction questionnaires results were analyzed. Results 85 people responded the program satisfaction questionnaires; 69% responders were very satisfied and 28% were satisfied about the program specifically about the student's health check-ups, informatory brochures for the parents, good participation enrollment process. Responders were pleased about doctor's consultations regarding 'Advising students about their general health', 'Ways to cure sick students fast', 'Providing students with useful information about health', and 'Teaching students how to manage their health in a good shape'. 92.94% of participants agreed to the needs of the school health and wellness program. Conclusions One of the fundamental national health policies is to provide students opportunities to maintain their good health. We have developed a successful pilot program called, "Oriental Medical Doctor's student health and wellness program". We got positive feedback from the participating school teachers regarding our program. Further studies based on this study are needed to show the benefit of the program to broaden its use.

GIS-based Study on Residential and Neighboring Environment and Residents' Social Exclusion in Slum Area (쪽방밀집지역의 주거환경과 주민들의 사회적 배제에 대한 GIS 활용 연구)

  • Kim, Dong-Seon
    • The Journal of the Korea Contents Association
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    • v.17 no.8
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    • pp.209-225
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    • 2017
  • This study examines the effect of residential and neighboring environment on the residents' social exclusion in Daejeon Chokbangchon, the city's slum area. Based on GIS methodology with residents' addresses and other characteristics, this study finds out the feminization and the ageing trends in the central part of this area. Besides, longitudinal data between 2007 to 2016 shows this area's depopulation resulting in people's spread into other parts of the city. This study took pictures of 252 images of in the streets and indoors, analysed them and defined the problems of residential and neighboring environment. According to this picture analysis, the predicaments of this area was categorized into 4 types such as appearance-hygiene, narrowness-lack of residential functions, safety-privacy violation and stigma. This area ranging 1 km from north to south adjacent with Daejeon railway station was divided into 4 sections with different main problems. The follow-up survey for residents living in each section showed each section was different in work state, neighbor satisfaction, stigma and social exclusion. Finally, residential satisfaction was found to be the most important affecting factor on social exclusion. Based on these results, this study suggests government's housing policy on this area to be more enthusiastic and specific to cope with each problems of sections.

A Study on Patients' Satisfaction and Service Utilization in the DRG Based Payment System - Patients who Experienced Cesarean Section Before and After the Demonstration Program - (DRG 지불제도에서 환자의 의료서비스 만족도와 제공량에 관한 연구 - 시범사업 전.후 제왕절개 분만 경험 산모를 대상으로 -)

  • Kim, Ji Sook;Park, Hayoung
    • Quality Improvement in Health Care
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    • v.7 no.2
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    • pp.190-202
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    • 2000
  • Background : The objectives of this study were to examine patients' satisfaction with the DRG based payment method and its association with their awareness of the method, to examine patient reported changes in doctors' caring attitude, level of their out-of-pocket payments, providers' acceptance of patients' request for additional services after the program, and to examine changes in service utilization recorded in medical records. Method : One hundred-four patients who had cesarean sections before and after the demonstration program at two hospitals located in Seoul participated in the study. Patients were surveyed before discharges when their charges were finalized. Their medical records were reviewed as well to collect data for service utilization during hospital stays. The association between patients' satisfaction with the payment method and their awareness of the method was analyzed by ${\chi}^2$-test, and the significance of changes in providers' acceptance of patients' request for additional services and service utilization after the program were examined by ${\chi}^2$-test and t-test, respectively. Results : A large proportion of patients did not know of the DRG based payment method at the time of survey and a significantly larger proportion of patients who came to the hospitals with the knowledge satisfied with the method. About the same proportion of patients reported improvement and deterioration in doctors' caring attitude compare to the previous hospitalizations and a similar result was found concerning out-of-pocket payments. Providers' acceptance of patients' request for medication, PCA and painless delivery decreased significantly after the program whereas the acceptance for additional hospital days and laboratory and radiology tests did not. Length of stay, the numbers of days on antibiotics and antianemic medication, and the number of blood tests decreased significantly after the program, however, decreases in the rate of antianemic medication and the number of urine analyses were not statistically significant. Re-operation, in-hospital death, and complications were not observed before and after the program. Conclusion : The study findings indicated a need for better patient education and publicity about the newly introduced payment method to improve their satisfaction with the system. Other study findings concerning service utilization and quality of care indicators were consistent with the government funded evaluation studies.

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An Effect of Employment Stability by Business Incubator Manager on Performance by Business Incubation (창업보육센터 매니저의 고용안정성이 창업보육 성과에 미치는 영향)

  • Choi, Kang Deuk;Kim, Young Moon;Jo, InSeog
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.1
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    • pp.13-21
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    • 2015
  • To determine the effect of employment stability by business incubator manager on the service level and management performance by new businesses, the survey of 215 businesses at 50 business incubator centers over the country was conducted. This study is to confirm that employment stability by business incubator manager is one of significant variables to support growth of new businesses. As a result of study, with respect to the effect of employment stability by business incubator manager on the supportive service level and management performance by new businesses, the group with higher employment stability by manager revealed statistically more significant effect than the group with less did, and the group with higher employment stability showed higher manager performance as well. Furthermore, as a result of analyzing the relationship between supportive service level and management performance and performance by manager, as performance by manager is higher, the service satisfaction and management performance by new businesses were higher. This indicates that to support successful new business by the business incubator, the center shall ensure employment stability of a manager to establish the condition of stable support for new businesses, and that through enhancement of professionalism by a manager, the foundation to support growth of new businesses shall be prepared as well.

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The Core Elements and Implementation Strategy for Adopting Smart Work (효과적 스마트워크 도입을 위한 핵심요소 및 구현 전략)

  • Lee, Un-Kon;Choi, Jeawon
    • Information Systems Review
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    • v.14 no.2
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    • pp.65-92
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    • 2012
  • Smart work, which is defined as work performed at home, satellite offices or with the smart devices to continually collaborate with the co-workers in anytime, anywhere using IT, is attracting much attention as an alternative work way to cope with the demographical changes of the low fertility and aging. Whereas some implementation cases of smart work have been considered as the success, the other cases have been reported as the failure to implement smart work practices. Nevertheless, there are few researches to identify the reasons of successful ways to adopting smart work. This study integrated the IT-based changes with the smart work practices to identify the critical success factors of smart work in individual, organization and industry levels. As the results, we found out the expected values of introduction, core elements of implementation, and industry characteristics to efficient adoption for smart work. Also, this study compared these evidences with the incumbent smart work policies. The contributions of this study is to develop the guideline to adopting smart work, the smart work implementation strategy and the improvement on the business process.

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A study on the Activation Plan for On-line Shopping Mall handing Fresh Logistics (신선물류 취급 온라인 쇼핑몰업체의 활성화 방안에 대한 연구)

  • Park, Sung-Hoon;Nam, Tae-Hyun;Cha, Young-Doo;Lee, Su-Hwan;Yeo, Gi-Tae
    • Journal of Digital Convergence
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    • v.15 no.8
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    • pp.103-114
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    • 2017
  • With the development of IT technology and the establishment of logistics infrastructure, online shopping market and online fresh food market are growing. The purpose of this study is to find a plan to activate Fresh Logistics through online shopping mall using BCG matrix and Importance Performance Analysis for online shopping companies. Firstly, the BCG matrix results Companies in 'cash cow', 'question mark', and 'dog' areas are in need of improvement. In order to improve this situation, it is necessary to activate the Fresh logistics market which is currently growing. Fresh logistics can be activated by investing in the maintenance and strengthening areas and key investment areas by minimizing the expenditure on the non-priority and excess areas according to the results of IPA. Therefore, it is expected that online shopping companies will be improved by activating online shopping market and online fresh logistics market.

Survey on the Satisfaction and Demand of Healthcare Providers who Participated in a Collaborative First-stage Pilot Project between Korean Medicine and Western Medicine (의·한의 협진 1단계 시범 사업 참여 의료인 대상 만족도 및 요구도 조사)

  • Lee, Hye Yoon;Lee, Dong Hyo;Lee, Go Eun;Kim, Jeong Hun;Kim, Hyun Min;Kim, Nam Kwen
    • Journal of Physiology & Pathology in Korean Medicine
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    • v.32 no.2
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    • pp.134-140
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    • 2018
  • This study aims to evaluate healthcare providers' satisfaction and demands pertaining to the collaborative first-stage pilot project between Korean medicine and Western medicine. This survey was conducted via electronic mail among 33 healthcare providers participating in the pilot project. Likert type 5-point scale or Likert type 7-point scale was used to evaluate each item. The response of '${\geq}4$' on the 5-point scale, and '${\geq}5$' on the 7-point scale were analyzed as positive answers. A total of 27 healthcare providers (81.8%) responded, of which 9 were western medical doctors (33.3%) and 18 were Korean medical doctors (66.7%). In respect to satisfaction of the pilot project, 88.9% gave positive responses on improved patients' convenience, 59.3% on treatment efficiency and 55.6% on diagnosis efficiency. In terms of self-evaluation on the pilot project, 70.4% gave positive answers on changes in quality of collaborative treatment, 74.1% on cooperation of results, 63.0% on cooperation of structure and 51.9% on cooperation of process. In terms of demand for collaborative treatment or the pilot project, 'standardized manual' and 'simplification of administrative procedures' showed highest demand, resulting up to 88.9%, followed by 85.2% demanding more public relations and 63.9% demanding enlargement of participating hospitals. This survey revealed that healthcare providers are generally satisfied with patients' convenience and treatment effects. Further studies are needed to develop a standardized manual, simplified administrative procedures, and expanded pilot project contents.

A Study on University Researchers' Data Management Practices (대학 내 연구자들의 연구데이터 관리에 관한 연구)

  • Kim, Jihyun
    • Journal of Korean Library and Information Science Society
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    • v.43 no.3
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    • pp.433-455
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    • 2012
  • This study examined research data management practices from the perspectives of university researchers. A survey was conducted for principal investigators of projects in universities selected to be funded by National Research Foundation in 2010 and 2011. Predicated on the analysis of 131 survey responses, there was a great difference in types of research data between Humanities & Social Science fields and Science, Medicine and Engineering fields. Most respondents added value of their data by linking to other types of information or combining data from other sources. For storing data, PC or portable media were generally employed, and around 80% of respondents saw their data having a useful life under 10 years. Data was shared within research team and with outside researchers who requested data. The percentage of respondents who have reused data was higher than that of respondents who have shared data. In order to obtain data for reuse, the majority of respondents drew data from published articles, or contacted data creators. In most cases, mechanisms for managing data did not exist in projects or universities where respondents belong. Since the level of satisfaction with long-term preservation and metadata description of research data was found to be low, it was necessary to develop data archiving services to support the data management procedures.

A Study on the Change of Traffic Accidents Around the Pedestrian Priority Zone (보행자 우선도로 개선 사업으로 인한 교통사고 변화에 대한 연구)

  • JANG, Jae-Min;LEE, Young-Ihn;KIM, Sukhee;CHOI, Hoi-Kyun
    • Journal of Korean Society of Transportation
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    • v.36 no.2
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    • pp.112-128
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    • 2018
  • We are implementing pedestrian priority zone policy to certain districts to reduce greenhouse gas and to develop eco-friendly city which has more focus on pedestrians' walking environment. This policy has contributed to citizens' satisfaction level with improved public transportation service as well as more spacious streets for walk. Despite highly positive influence of pedestrian priority zone policy to the walking environment, we need to anticipate the impact of this to traffic environment as it may have bad effect to the overall traffic flow around the zone where the policy is implemented. This research has analyzed the change of characteristics of traffic accidents around the eco-traffic area of Hang-Gung dong, Suwon city, to understand impact of the pedestrian priority zone policy to the traffic surroundings, with pre-post analysis methodology. As a result, number of accidents related to pedestrians showed decrease as pedestrian priority zone is designed operated with focus to pedestrians. But accidents related illegal U-turn and violation of the traffic signal showed (significant) increase as there was a restriction of turns and decrease of overall traffic speed. To prevent the accidents above, we need to notice drivers to pay special attention before the pedestrian priority zone event, and information from this research should be given to the drivers through safety signs and mobile application at the place near to the event.