• Title/Summary/Keyword: 분쟁해결문화

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The Dispute Resolution Culture and Negotiation Strategy in Vietnam Based on Area Studies Methodology (베트남의 분쟁해결문화와 비즈니스협상전략: 지역연구 방법론을 중심으로)

  • Chung, Yongkyun
    • International Commerce and Information Review
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    • v.18 no.4
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    • pp.221-262
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    • 2016
  • This study examines the dispute resolution culture and negotiation strategy in Vietnam. We adopt area studies methodology in order to analyze dispute resolution and negotiation strategy in Vietnam, since the dispute resolution and negotiation strategy are keenly connected with the culture, law, institution, and economic system of the society. Our findings are as follows. First, Vietnamese society has the culture that has the characteristics of maternal society and patrilineal society. Vietnamese women has traditionally participated in the economic activity. Second, Vietnamese people showed loyalty to the nation. Third, Vietnamese society is shown to belong to the culture of collectivism. In addition, we investigate the multi-faced characteristics of Vietnamese dispute resolution culture and negotiation strategy. Our findings are as follows. First, Vietnamese people utilize middlemen in implementing dispute resolution and negotiation. Second, Vietnamese people prefer long-term negotiation style. Third, Vietnamese people is accustomed to face-saving culture. Fourth, Vietnamese people prefer the indirect communication style. Fifth, Vietnamese people prefer written document instead of oral agreement in contract. Sixth, Vietnamese people and firms prefer ADR to formal law.

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기획 리포트 - 자동판매기 매매분쟁, 합리적으로 해결해드립니다

  • 한국자동판매기공업협회
    • Vending industry
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    • v.10 no.2 s.31
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    • pp.73-77
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    • 2011
  • 자동판매기 매매 관련 분쟁은 한국소비자단체협의회 자율분쟁조정위원회에서 조정을 한다 이 위원회는 사법적 판단과 중재결정이 갖는 단점을 보완하기 위한 사전적 분쟁 해결 장치로서, 분쟁의 당사자가 다른 당사자에 대해 승리를 얻은 게 아니라 서로가 수용할 수 있는 해결책을 발견하여 당사자 모두에게 이익(win-win)이 되는 방향으로 분쟁 해결을 도모하고 있다. 한마디로 합리적으로 분쟁을조정하고 있는 것이다. 과거 방문판매의 비중이 높았을 당시 자판기 관련 분쟁도 많이 발생했다. 특히 소비자들 기망하는 사기 판매도 많아 피해를 당한 억울한 사람들이 조정을 요청하기도 했다. 방문판매의 비중이 줄어들자고 고정 건수도 급감했다. 자판기가 실수요 위주로 재편이 되다보니 꼭 필요한 사람이 자판기를 구매하는 행태가 일반화된 것이다. 이렇게 절대 건수를 줄었지만 분쟁은 여전히 발생하고 있다. 자판기 구매자가 운영을 하다가 계약해지를 하고 싶은 쪽으로 마음이 바뀌는 경우가 가장 많다. 자판기 방문판매는 사업권유거래에 해당되어 소비자가 계약해지를 원하면 판매자는 수용을 해야 한다. 공정거래위원회와 한국자동판매기공업협회가 제정한 <자판기 매매 표준약관>을 기준으로 손율을 적용하고 있는데 계약해지 하는 입장에서 이 손율도 무척 아까울 수밖에 없다. 가능하면 손율을 많이 받으려는 판매자 입장과 적게 적용받으려는 소비자 입장의 중간에서 합리적인 조정활동이 이루어진다. 이 자율분쟁조정위원회에는 한국자동판매기공업협회 임원도 조정의원으로 참여하고 있다. 사업자와 소비자 상호 신뢰를 바탕으로 건전한 소비문화를 만들어 나가기 위해서는 다양한 분쟁 발생 사례에 대한 모범 조정 해결 사례를 명확히 이해하는 게 중요하다. 지금부터는 과연 어떠한 분쟁유형이 발생하고, 조정은 어떻게 이루어지고 있는지 사례들을 예시한다. 한국소비자단체협의회가 발간한 <2010년 자율분쟁조정위원회 조정사례집>에서 발췌를 했다. 이 사례들은 자판기 관련 분쟁에 있어 해결기준을 제시하는데 도움이 되리라 판단된다.

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An Exploratory Study on Dispute Resolution Pattern of Vietnamese and Cambodian Marriage Immigrant Women in Multi-Cultural Family (다문화가족 결혼이주여성의 분쟁해결방식에 대한 탐색적 연구: 베트남·캄보디아 출신여성을 중심으로)

  • Chung, Yongkyun
    • Journal of Digital Convergence
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    • v.18 no.2
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    • pp.127-138
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    • 2020
  • This study examines dispute resolution patterns which Vietnamese and Cambodian marriage-immigrant women have utilized in their lives of South Korea. We implement two independent studies using quantitative and qualitative study based on interview method. Our findings show that first, most of marriage immigrant women from Vietnam and Cambodia adopt conflict avoidance method to resolve their disputes. Second, most of respondents tend to consult with people from mother countries in dispute resolution. Third, multi-cultural family support center may play an important role for consulting disputes of cross-border marriage women.

Dispute Resolution Culture and Institution in Bangladesh: Shalish Tradition and Modern Extensions (방글라데시의 분쟁해결문화와 제도: Shalish전통과 현대적 확장)

  • Chung, Yongkyun
    • Journal of Arbitration Studies
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    • v.30 no.1
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    • pp.139-160
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    • 2020
  • Shalish is a key ingredient of the dispute resolution culture in Bangladesh since a formal court system has been known to show inefficiencies, such as overburdened cases and litigation process delays. This paper investigates the main function of Shalish and examines the evolution of Shalish in the perspectives of its three variants: a community-based Shalish, a village court, and an NGO variant of Shalish in modern extensions. It was found that traditional Shalish may play a role in the dispute resolution system in modern villages. A village court is a kind of hybrid dispute resolution system combining an informal dispute resolution with a formal court system. A village court is administered by the Union Parishad without intervention from the central government. Both the Shalish and village court have the weakness of unfair verdict exercised by local elders within a community. For this reason, an NGO variant Shalish is to reflect voices of women and other lower people in the community. To this study's interpretation, a village court is a new kind of Shalish combined with a formal court system while an NGO variant Shalish is also a "new" Shalish combined with a mediation system. In this respect, core elements of Shalish tradition have not been changed although various forms of new dispute resolution systems have emerged in the modern world.

Indian Dispute Resolution Culture and ADR Institutions in the Perspective of Panchayat and Lok adalat (인도의 분쟁해결문화와 ADR제도: Panchayat와 Lok Adalat을 중심으로)

  • Chung, Yong-Kyun
    • Journal of Arbitration Studies
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    • v.29 no.2
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    • pp.201-223
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    • 2019
  • There are diverse kinds of alternative dispute resolution systems in India. In the structure of society in Ancient India, the panchayat system was the creation of the villagers themselves and was composed of persons who were generally respected and to whose decisions the villagers were accustomed to give unreserved obedience. The ruler of the province allowed the villagers to govern themselves and the villagers assumed the responsibility for the settlement of disputes among themselves. However, the panchayat system has been heavily influenced by the structure of the village at hand, which depends on the caste system in India. This study categorizes the village dispute resolution structure into four main types depending on the extent of the caste group's dominance within the village. In addition, the Indian government created Lok Adalat which combines the indigenous dispute resolution with modern law system. Today, Lok Adalat is one of the widely used dispute resolution systems in India.

Necessary to reconsider the recognize of the disuniting of organizations holding intangible cultural assets. - From the viewpoint of Yangjubyeolsandae-nori - (무형문화재 보유단체 분열에 대한 인식(認識)의 재고(再考)를 요(要)함 -양주별산대놀이 사례 중심-)

  • Jeon, Pil-seub
    • (The) Research of the performance art and culture
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    • no.43
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    • pp.405-440
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    • 2021
  • The members of the holding group 'YangjuByeolsandae-nori' (National Important Intangible Cultural Heritage) were divided into two groups in 2010. This means that the internal groupwhich has been going on since the previous period exploded. The subject of the researchis to deal with thedisruption. The first purpose of the research is to record the cause·deployment·ending of the 'YangjuByeolsandaeTalnori'. The second purpose of the research is to reviewthe appropriateness of the administrative measures taken by the Cultural Heritage Administrationin intervention. The thirdpurpose of the research the Cultural Heritage Administration's contribution to the establishment of principles to cope with group disruption. The fourth purpose of the researchis to serve as a reference to the resolution of the disruption of other preservation groups. The result of the research suggests that the administration should recognize that the conflict of the ownership over the group must be resolved in order to boost the overall success of the project, and must establish and respond to the principles. The content is a reconstruction of the explanation. To deal with divisions is also considered to be a field of study. The research which deals directly with the main researcher's problems is put forward in hopes of contributing to the study and contributing to society.

Effect of Chinese's Sense of Rivalry toward Korea and Receptiveness to Foreign Cultural Inflow on National Defense Respond: Focusing the Mediating Effects of the Reasonable Dispute Resolution between China and Korea and the Moderating Effects of Liking for Korean Wave (한국에 대한 경쟁의식과 문화유입수용성이 중국인들의 자국방어적 대응에 미치는 영향: 합리적 분쟁해결인식의 매개효과와 한류호감도의 조절효과분석을 중심으로)

  • Lee, Hee-Jin
    • The Journal of the Korea Contents Association
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    • v.18 no.1
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    • pp.277-288
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    • 2018
  • The predominant concern of the study consist of: (1) the direct effect of Chinese's sense of rivalry toward Korea and receptiveness to foreign cultural inflow on national defense respond; (2) the mediating effect of the reasonable dispute resolution between China and Korea; (3) the moderating effects of liking for Korean Wave. The research is based on a survey conducted with 695 Chinese people under 30, located in eleven cities of seven provinces. The notable findings are as follow: First, while the sense of rivalry does not negatively effect on the reasonable dispute resolution between China and Korea among group with high liking for Korean Wave, the sense of rivalry does have negative effect on the dispute resolution among Chinese with low liking for Korean Wave. Second, the reasonable dispute resolution shows a buffer effect between the receptiveness to foreign cultural inflow and the sense of rivalry toward Korea among group with high liking for Korean Wave, however, the mediation effect of the reasonable dispute resolution is not significant among low group. Thus, it is proved that the moderating effect of liking for Korean Wave is significant. Some practical and political implications are discussed based on the study's findings.

생활의 지혜: 소비자 분쟁 조정 사례 -충동구매사례에서 소비자 보호 방안-

  • Jeong, Hye-Un
    • 식품문화 한맛한얼
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    • v.3 no.2
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    • pp.197-198
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    • 2010
  • "호미로 막을 일을 가래로 막는다." 다양한 형태의 사건을 대하다 보면 종종 생각나는 속담이다. 모든 일이 그렇겠지만 시의 적절한 대응은 일을 쉽게 만든다. 시간이 흐를수록 사건을 해결할 단서들은 사라지고 그 해결방법도 줄어든다. 그리고 더 많은 시간이 흐르면 법적으로 청구할 수 있는 권리마저 사라진다. 일상생활에서 흔히 겪을 수 있는 충동구매 사례에서 소비자 보호 방안을 알아본다

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"한국저작권판례집"에 나타난 몇가지 사례

  • Korean Publishers Association
    • The Korean Publising Journal, Monthly
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    • s.80
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    • pp.23-23
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    • 1991
  • 저작권심의조정위원회가 최근 간행한 "한국저작권판례집"에는 개정저작권법 시행 이전부터 우리나라에서 내려진 저작권 관련 판례 36건이 참조법조문과 사건개요, 판결문 등과 함께 소개돼 있어, 저작권법을 둘러싼 분쟁해결의 사전지식 및 법해석에 관련된 이론적 대립의 해소를 이해하는 데 도움을 주고 있다.

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