• Title/Summary/Keyword: 보상제도

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An effect of the internal marketing policies of financial institutions on the job satisfaction and customer orientation of employees (금융기관의 내부마케팅정책이 종업원의 직무만족과 고객지향성에 미치는 영향에 관한 연구)

  • Kim, Jung-keun;Ha, Kyu-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.2
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    • pp.678-689
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    • 2016
  • This study examined the effect of the internal marketing policies of financial institutions on the job satisfaction and customer orientation of employees. Many studies have examined internal marketing policies. On the other hand, these studies focused the employees in the service industries (e.g. travel agencies, airlines and hotel, etc.) With the drastic change in financial institutions in recent years, financial institutions are conscious of the importance of customer service and have increased their efforts to manage and train their employees (e.g. expansion of empowerment, education and training, management support, and compensation system). The authors conducted an empirical analysis based on the assumption that these internal policies are effective in increasing the job satisfaction of employees and further influence the customer orientation. The results showed that 'empowerment, management support and compensation system' of internal marketing policies have meaningful effects on job satisfaction, whereas the education and training does not. In addition, job satisfaction has a meaningful effect on the customer orientation and on a mediating effect between internal marketing policies and customer orientation. These results indicate that the internal marketing policies of financial institutions can help improve job satisfaction and customer orientation.

A Study of Flood Insurance in Korea (홍수보험 도입방안에 관한 연구)

  • 신동호
    • Proceedings of the KAIS Fall Conference
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    • 2002.05a
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    • pp.184-186
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    • 2002
  • 우리나라는 매년 홍수피해가 되풀이되고 있다. 홍수피해는 댐, 제방시설 등의 사전적 예방조치 이외에 보험을 통한 사후적 보상제도가 절대적으로 필요하다. 그러나 국내에는 아직 홍수보험제도가 도입되지 않고 있어 문제가 되고 있다. 피해자의 경우 정부로부터의 최소한의 복구지원금을 받고 있을 뿐이다. 이에 본 고에서는 국내 홍수피해 현황을 살펴보고 홍수보험의 도입방안을 제시한다. 홍수보험의 도입을 위하여 정부, 보험회사 및 주민의 인식전환이 필요하다. 참여주체별 역할에 대해서 살펴보면, 정부는 보험료 일부를 지원하여야 하며, 특히 거대보험사고에 대한 최종 지급보증(재보험회사 역할)을 하여야 한다. 그렇지 않으면 이익추구를 목표로 하는 보험회사가 거대위험에 대한 부담감으로 홍수위험의 인수를 기피하기 때문이다. 물론 보험회사도 홍수보험에 관한 한 어느 정도 사회공익적 차원에서 보험을 운영한다는 자세가 필요하다. 개인도 당연히 자신의 사유시설물에 대한 위험관리의 주체가 되어야 하며, 이를 위하여 보험료를 부담하겠다는 인식 전환이 필요하다.

전자상거래 에스크로 제도 도입에 관한 고찰

  • 이종인
    • Journal of Korea Fair Competition Federation
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    • no.109
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    • pp.46-58
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    • 2004
  • 거래당사자간 상품과 대금의 지급을 보장하는 에스크로 서비스는 전자상거래 소비자피해를 예방하고 사후적 피해를 실질적으로 구제할 수 있는 효과적인 안전장치이다. 하지만 소비자보호 측면뿐만 아니라 전자상거래의 지속적인 발전을 위해서는 관련된 제도의 도입 및 보완이 필요하다. 우선 소비자피해보상보험, 사법적 구제 등과 같은 현행 소비자피해보상시스템과 상호 보완적으로 기능 할 수 있는 사전적 안전장치(Ex Ante Safeguard)인 에스크로 서비스의 법제화가 요구된다. 그 형태로는 전자상거래 사업자들이 자체 혹은 별도의 에스크로 업체와의 계약을 통해 에스크로를 제공토록 하되, 그 이용 여부를 소비자가 선택할 수 있도록 시스템을 마련해야 한다. 또한 안전한 대금지급을 위한 정보제공의 차원에서 에스크로 서비스의 이용에 관한 사항을 의무적으로 표시토록 하여 소비자가 쉽게 알 수 있도록 해야 한다. 끝으로, 에스크로 서비스의 공신력을 확보하기 위한 방안으로 에스크로 사업자의 자격기준을 마련하여 규제하는 것이 바람직하다.

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Improvement Plans for the Safety Management System of Amusement Facilities (유기시설의 안전관리체계 개선방안에 관한 연구)

  • Lee, Myeonggu;Kim, Sunmi;Lee, Heejung;Jo, Jaeyong;Han, Seokyung
    • The Journal of the Convergence on Culture Technology
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    • v.1 no.3
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    • pp.69-75
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    • 2015
  • In recent society, great and small accidents have happened frequently, so the demands for safety have increased. As numerical increase of tourists who use the amusement facilities, many accidents owing to amusement facility has arisen. The goal of this study is that suggests the improvement plans for the safety management system of amusement facilities. In order to achieve the goal of study, legislations, industrial scale, accident situation, and others relating to amusement facility business were considered in a lot of ways. From a series of study results, improvement plans are suggested for safety inspection, accident compensation insurance, accident investigation, and others relating to amusement facility business.

발명계 소식

  • (사)한국여성발명협회
    • The Inventors News
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    • no.26
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    • pp.3-3
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    • 2004
  • 우리나라 기업 중 20$\%$ 직무발명보상제도 실시 - 번뜩이는 아이디어로 노숙자에서 사장으로 재기 - 웰빙 바람 타고 `황토 섬유` 특허출원 급증 - 특허청 `제2회 발명장학생 선발` 계획

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Current Status of the Reimbursement for Pharmacist-provided Health Care Services in Japan, the United States, and the United Kingdom (국외 약사서비스 지불보상체계 현황 : 일본, 미국, 영국을 중심으로)

  • Park, Ji Hyun
    • The Journal of the Korea Contents Association
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    • v.22 no.6
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    • pp.712-728
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    • 2022
  • World-widely, there has never been a greater need for people to access high-quality expertise about the effective and safe use of medications. Therefore, the profession of pharmacy should meet these needs of the times, as the demographic shifts have led to a situation where older adults now outnumber children, and polypharmacy is also a commonplace. However, the reimbursement system covered by the National Health Insurance (NHI) in Korea is still limited to the traditional dispensing and compounding role of pharmacist. To provide a take-home message to Korean pharmacy reimbursement system, we aimed to review and analyze the international trends in pharmacy remuneration systems. This is a comparative study between Korea, Japan, the United Kingdom, and the United States. Comparison was conducted by reviewing each country's policy and enforcement programs, as well as the related literature. Japan, the UK and the US systems remunerate diverse patient-centered pharmaceutical care services. The Korean pharmacy service fee is, however, narrowly focused on the traditional product-oriented pharmacy services. This study discussed the future direction of improving pharmacist reimbursement systems in Korea, by expanding professional pharmacy service coverage and diversifying fee schedule.

State-of-the-Art and Perspectives of the Industrial Accident Compensation Insurance System in Korea (우리나라 산재보험의 보상제도의 현황과 발전방향)

  • 이윤혁;이상도
    • Journal of the Korean Society of Safety
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    • v.13 no.3
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    • pp.143-162
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    • 1998
  • There are two ways to prevent labor from Industrial accident One is pre-prevention, another is compensation. Onless It happens the compensation problem from The pre-prevention, It will be best way to solve. To prevent lobar widely first, the application range should be wide which is base of repayment second, assoradiy to reconsideration of apportionment properly The Max-Min limitative cost of compensative should be paid, one the other hands, The lay-off payment of limitative and The fixed payment of Funeral should be introduce Third, The specialization of examination.

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A Study on the Recognition of Fire-fighters on Korean Civil Anti-Disaster Organization for Public Safety (국민안전을 위한 민간 방재조직에 대한 소방관들의 인식 연구)

  • Chae, Jong-Sik;Lee, Si-Young
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.2
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    • pp.137-148
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    • 2021
  • This study sought for an improvement plan of the overall preventive activity of Korean Citizen-Corps-Active-In-Disaster(CAIND) by utilizing the fact that The fire-fighters, who are focusing on social disaster response works, are surveyed for their awareness of the vivid expertise to Korean CAIND. This group is defined as the assistant organization in law about disaster prevention which, the local residents willingly made to handle the situation of disaster occurrence. Since the characteristics of volunteer activities are also inherent, related issues are also reviewed at the same time to resolve any unclear arguments by disaster prevention activity characteristics of Korean Citizen Corps Active in Disaster. Through the results, the study provided three major suggestions for an improvement plan. The results of the study are as follows: First, the quota management system of Korean CAIND that considers the characteristics of rural areas should be actively supplemented. Second, the current reward system for Korean CAIND activities at large disaster sites should be surely improved. Third, the current education and training system of Korean CAIND to satisfy regional conditions should be newly established. The results of this study are largely expected to be utilized as a basic data to develop Korean CAIND in the future.

Consumer protection in e-commerce: the Safety Transaction Service in Korea (전자상거래에서 소비자 보호방안에 관한 연구)

  • Yoo, Soonduck;Choi, Kwangdon
    • Journal of Digital Convergence
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    • v.11 no.11
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    • pp.29-36
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    • 2013
  • To accommodate the rapid growth of e-commerce transactions, non-face-to-face transactions, businesses use a wide variety of payment methods. However, many of these payment mediums are not secure as shown by increases in fraudulent transactions. In this paper, we analyze a particular e-commerce transaction medium, the Safety Transaction Service (STS). This system protects consumers through a wide variety of safeguards: safety settlement systems (escrow), consumer damage compensation insurance, payment guarantee, and secure bank settlement. In contrast to the safeguards, we identify the limitations and concerns with the STS and potential legal and political improvements. The plethora of payment methods limits the consumers ability to distinguish between the secured and unsecured transaction services. Regulation and consumer based verification of transaction services are essential to root out dangerously fraudulent systems. We propose the development of specific standards to these systems, in particular the need for consumer confirmation and clear settlement documentation. Only through the active promotion of scrutiny and improvement to STS will consumers be protected in e-commerce.