• Title/Summary/Keyword: 병원서비스품질

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Construction of Untact Monitoring System for image quality management of medical imaging devices (의료영상진단 기기 영상 품질 관리를 위한 비대면 모니터링 시스템 구축)

  • Kim, Ji-Eon;Lim, Dong Wook;Ju, Yu Yeong;No, Si-Hyeong;Lee, Chung Sub;Moon, Chung-Man;Kim, Tae-Hoon;Jeong, Chang-Won
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2021.01a
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    • pp.45-46
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    • 2021
  • 의료영상이란 의료영상장비로부터 DICOM이라는 의료영상표준에 따라 저장되며, 의료영상관리 시스템인 PACS를 통해 관리된다. 이러한, 의료영상장비 ICT기술이 융합되어 급격하게 발전되고 있으며 다양한 의료영상장치가 개발되어지고 있다. 하지만, 기술력은 높아지고 있으나 개발된 의료영상장비로부터 촬영된 영상품질관리에 대한 문제점이 제기되고 있다. 이와 관련하여 다기관의 의료영상장비 개발과 해당 기기로부터 수집된 의료영상에 대한 품질을 관리할 필요성이 증가하고 있다. 따라서 코로나 19와 같은 상황에서 의료기기 개발 지원과 관리를 비대면 관리서비스 시스템 개발과 의료영상장치 개발 정도를 관리할 수 있을 뿐만 아니라 의료영상에 대한 품질까지 모니터링하여 및 개선 할 수 있는 시스템을 제안하고자 한다.

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Design and Implementation of Medical Data Warehouse Architecture (의료용 데이터 웨어하우스 아키텍쳐의 설계 및 구현)

  • 김종호;김태훈;민성우;이희석
    • Proceedings of the Korea Database Society Conference
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    • 1999.06a
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    • pp.393-402
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    • 1999
  • 과거와 다르게 최근의 병원들은 정보화로 인해서 상당한 양의 의료 데이터가 저장되어 있어서 이의 효과적인 이용에 관심을 가지고 있다. 그러나 기존 통합병원정보시스템 (Integrated Hospital Information System)은 아직까지 일반관리와 원무관리 중심에서 벗어나지 못하고 있다. 품질 좋은 의료 서비스를 제공하기 위해서 환자 중심의 진료 및 진료지원, 임상연구 등을 종합적으로 지원하기 위한 데이터 웨어하우스 (Data Warehouse)의 필요성이 대두되기 시작했다. 이에 본 연구는 병원 전체 차원에서 데이터 웨어하우스의 아키텍쳐를 설계하고 개발하는 데 주안점을 두었다. 특히, 임상 데이터 웨어하우스 (Clinical Data Warehouse)에 초점을 두었으며 이에 대한 프로토타입은 J 병원에 적용되어서 개발되었다.

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Design and Implementation of Medical Data Warehouse Architecture (의료용 데이터 웨어하우스 아키텍쳐의 설계 및 구현)

  • 김종호;김태훈;민성우;이희석
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 1999.03a
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    • pp.393-402
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    • 1999
  • 과거와 다르게 최근의 병원들은 정보화로 인해서 상당한 양의 의료 데이터가 저장되어 있어서 이의 효과적인 이용에 관심을 가지고 있다. 그러나 기존 통합병원정보시스템(Integrated Hospital Information System)은 아직까지 일반관리와 원무관리 중에서 벗어나지 못하고 있다. 품질 좋은 의료 서비스를 제공하기 위해서 환자 중심의 진료 및 진료지원, 임상연구 등을 종합적으로 지원하기 위한 데이터 웨어하우스(Data Warehouse)의 필요성이 대두되기 시작했다. 이에 본 연구는 병원 전체 차원에서 데이터 웨어하우스의 아키텍쳐를 설계하고 개발하는 데 주안점을 두었다. 특히, 임상 데이터 웨어하우스(Clinical Data Warehouse)에 초점을 두었으며 이에 대한 프로토타입은 J 병원에 적용되어서 개발되었다.

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The Effect of Service Qualities with University Hospitals in Daejeon on their Overall Service Satisfaction (대전지역 대학병원의 서비스 품질이 전반적인 병원 서비스 만족에 미치는 영향)

  • Suh, Jeong-Kyo;Jang, Seo-Kyeong
    • The Korean Journal of Health Service Management
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    • v.7 no.4
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    • pp.93-103
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    • 2013
  • The study investigated the major factors in regards to the effects of service qualities with university hospitals in Daejeon on their overall service satisfaction. In regards to service qualities, the hypothesis was verified through multiple regression analysis in terms of professionalism, kindness, credibility, and facilities/environment. As a result, all professionalism(0.462), kindness(0.142), credibility(0.258) and facilities/environment(0.184) showed positive effects on their overall service satisfaction level. In particular, professionalism showed the greatest effect by 0.462. As patients' and caretakers' desire to service quality becomes diversified, the analysis result is considered to help the future medical service management at university hospitals by analyzing the major factors which affect the service quality and by finding the methods to increase the service satisfaction.

An empirical study on the effect of the founder's personal characteristics and business preparing procedure characteristics on the pet business performance - Focused on pet hospital - (펫(Pet) 창업자의 개인적 특성 및 창업과정 특성이 창업성과에 미치는 영향에 관한 실증연구 - 동물병원을 중심으로 -)

  • Kim, Jung-Yeon;Yang, Dong-Woo
    • 한국벤처창업학회:학술대회논문집
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    • 2008.11a
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    • pp.83-112
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    • 2008
  • In this study, the effects of the founder's characteristics on venture's business success factors for pet business was investigated focused on the pet hospitals. The effects of the founder's background and psychological characteristics, the business start-up preparing procedure characteristics, and service factor characteristics for customers on the business performance was analyzed by classifying it into financial business performance and non-financial business performance for the he pet hospitals. The questionnaire survey for 150 pet hospitals located in Seoul and Gyunggi-do area was performed, and the main conclusions was drawn as follows. First, as a result of research model analysis for financial business performance among the business performance, it was analyzed that the founder's academic background factor among the founder's background factors had a statistically significantly negative Influence on the financial business performance, on the contrary, the control locus factor among the founder's psychological factors, and the financing factor among the business start-up preparing procedure factors had a statistically significantly positive influence on the financial business performance. Second, as a result of research model analysis for non-financial business performance among the business performance, it was analyzed that the danger acceptance propensity factor among the business start-up preparing procedure factors and the intangible service quality factor among the service quality factors had a statistically significantly positive influence on the non-financial business performance.

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A Study on Process Mining for B2C service industry (B2C 서비스 산업의 프로세스 마이닝에 대한 연구)

  • Kang, Min-Shik
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2012.05a
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    • pp.785-788
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    • 2012
  • 최근 B2C 서비스산업에 있어 기업 간의 경쟁이 심화되고 새로운 비즈니스 가치 창출을 위한 필요 성이 증대되고 있는 상황에서, 기업들은 비즈니스 프로세스 관리 기술에 많은 관심을 기울이고 있다. 프로세스의 최적화를 통해 지속적으로 서비스 품질을 개선하기 위해 비즈니스 프로세스 재설계의 근거로 사용될 수 있는 비즈니스 프로세스 마이닝이 중요한 개념으로 인식되고 있다. 하지만 기존의 프로세스 마이닝에 관한 연구에서는 완성되어 있는 프로세스 로그를 기반으로 워크플로우 기반의 프 로세스 모델을 추출하는 단조로운 형태였기 때문에 다양한 형태의 비즈니스 프로세스를 표현하는데 한계가 있었다. 본 논문에서는 컨벤션, 대학,병원등 광범위한 지식서비스 분야에서 적합한 Prototype 기관을 Test bed로 다양한 프로세스 마이닝 기법으로 분석하여 해당 조직의 문제 프로세스를 발견하 고 개선점을 제안하다. 또한 B2C 서비스 산업에서 적절한 Test bed를 선정하여, 실제 프로세스를 기 존의 legacy system의 event log file에서 분석하여 bottle neck process를 찾아내고, 문제 프로세스를 개선하는 과정을 자동화된 모델링 및 분석 툴을 사용하여 실증적으로 보여준다.

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Integrated Medical Information System Implementation for the u-Healthcare Service Environment (u-Healthcare 서비스 환경에서의 통합의료정보시스템 구축방안 연구)

  • Sok, Yun-Young;Kim, Seok-Hun
    • The Journal of the Korea Contents Association
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    • v.14 no.5
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    • pp.1-7
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    • 2014
  • Nowadays hospitals have been improving their job performances through informatization and also establishing an advanced, integrated medical information system through their manager's decision making support system in order to play roles as a hub hospital providing high quality medical services integrated with ICT technology. This study connects the OCS system and HIS system to the integrated medical information system to design an optimized, customized mobile health care and medical treatment environment and also investigates the systematic medical system that can perform patients' cure and medical treatment promptly and accurately in order to maximize convenience of treatment by inquiring into patients' information and information of medical treatment promptly.

The Effects of Medical Service Quality on the Customer Satisfaction and Intention of Revisit in Long-Term Care Hospitals (요양병원의 서비스품질이 고객만족과 재이용의도에 미치는 영향)

  • Yang, Jong-Hyun;Chang, Dong-Min
    • Korea Journal of Hospital Management
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    • v.17 no.3
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    • pp.37-56
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    • 2012
  • The purpose of this study is to analyze effects of medical service quality on the customer satisfaction and intention of revisit in long-term care hospitals. To achieve purpose of the research, the data was collected from 321 patients in 8 long-term care hospitals using a standardized questionnaires. Using the structural equation modeling(SEM), this study examines the relationship among medical service quality, customer satisfaction and intention of revisit. The results show that the medical service quality factors such as convenience and accessibility have positive effects on the customer satisfaction which positively relates to intention of revisit. Medical expertise of the service quality factors has positive influence upon intention of revisit in long-term care hospitals. Therefore, the results of this study show that the medical service quality factors which are convenience and accessibility leading to customer satisfaction are important factors to select long-term care hospitals.

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Study on the Effects of Hospital Website Quality on Customers' Purchase Intention of Medical Service: Focusing on the Formation of Trusts in Hospitals and Doctors (의료기관 웹사이트 품질이 의료 서비스 이용 의도에 미치는 영향에 관한 연구 -병원 신뢰와 의료진 신뢰의 형성을 중심으로-)

  • Lee, Dong Hyuk;Kim, Sung Ho
    • Korea Journal of Hospital Management
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    • v.17 no.4
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    • pp.32-57
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    • 2012
  • This paper explored that medial consumers' trusts in both hospitals and doctors are developed by and during investigating hospital websites and that these trusts directly build the consumers' purchase intentions of the hospitals' offline medical services. 208 questionnaires based on the websites of two virtual hospitals, captured on survey brochures, were collected and analyzed. This research indicated information quality of hospital websites affected more on developing consumers' trusts than service quality.

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Digital-hospital Research on the Factors that Lead to the Success of the Overseas-hospital Export Business through an Analysis of the Bidding Documents (해외병원 입찰분석을 통한 디지털병원 수출사업 성공요인)

  • Cha, Maengkyu;Kim, Jung Ok;Yu, Kiyun
    • KIISE Transactions on Computing Practices
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    • v.23 no.6
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    • pp.359-370
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    • 2017
  • In overseas-hospital construction, the digital hospital is a trend that is based on the developments of the information and communication technologies, state-of-the-art medical equipment, smart health, and telemedicine. Along with the increasing proportion of IT, this has resulted in the spreading of the concept throughout city-like hospitals and their transformation into digital hospitals. In the hospital-construction business, IT is a key element that will link the modernization of the mechanical, electrical, and equipment systems, construction, and medical equipment for efficiency maximization through integration. The purpose of this study is the analysis of the market-expansion success factors through the construction of a success-story-based, IT-driven overseas-hospital business. The digital-hospital concept and the development process are analyzed through a literature review, and the success factors are analyzed in terms of the cost, time, and quality that are proposed in the project-management body of knowledge. The main contributions of this study regarding the success factors are as follows: First, a cost-side need exists regarding the establishment of strategic-value engineering in terms of increasing the value from the perspectives of the IT and operational infrastructures; second, in terms of the construction time, all of the hospital systems must comply with the established deadlines for the integrated test and commissioning; and lastly, in terms of quality, it is important to ensure that the System Integration digital-hospital services are delivered according to the user requirements.