• Proceedings of the Korean Society of Disaster Information Conference
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• 2022.10a
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• pp.130-131
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• 2022

본 논문에서는 시큐리티 민간경호경비 현장의 현실적인 문제점을 도출하고 개선방안을 찾아내기 위한 조사를 위해 민간경호경비의 개념과 특성, 다양한 경비원의 고용형태를 알아보고, 경비업법상 민간경호경비현장의 효율적인 운영과 경비산업의 질적 향상을 위해서 민간경호 경비현장과 가장 직접적인 법률인 경비업법 내에서 정의하는 경비업, 집단민원현장의 개념, 경비업의 개정이유, 경비업허가, 배치 및 폐지신고, 경비원 교육의 내용을 연구할 것이다. 또한 현장에서의 기준성의 법적, 절차적 문제점 등을 관할하는 관할 경찰관의 경우 개인의 법적 해석 기준과 실정법에서 정하는 처벌의 해당요건에 따라 업무를 처리하고 있어 유관기관 협력체계가이루어지기 어려운 상황에 처해있다. 또한 관련된 선행연구를 통하여 각 학자들이 제시하고 있는 문제점과 이유, 개선방안의 타당성 등을 검토 하고, 나타난 문제점과 개선방안들이 현실성을 반영하고 있는지 기관, 학계, 협회 등 다양한 관점에서 이를 연구할 것이다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.12
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• pp.6495-6503
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• 2013

This paper presents a study on the development of a web-based system for the road occupation permit information management. For the development of this system, the survey of information system related to a road occupation permit, an analysis of road occupation business process, the definition of the road occupation permit data, the development of the system, and the application of the system to the work-related to road occupation permit were conducted consecutively. In an analysis of the road occupation business process, the statutes, such as the road act were investigated, work examples of the road management agent were reviewed, and a survey targeting staff and citizens was carried out. The information classification code to represent the attributes of the data was developed to manage the information in each road occupation permit process, and the metadata was defined considering the hierarchy relationship of the information. The road occupation and access system was developed based on the information classification code and metadata to reflect the user requirements. The System was applied to the Regional Construction and Management Administration and Branch Office belonging to the Ministry of Land, Infrastructure and Transport Affairs. By replacing the business process based on paper documents to the business process based on the information system, it is expected that the service of the civil petition be upgraded and the business process of the road occupation permit be reformed.

• Journal of Food Hygiene and Safety
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• v.34 no.5
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• pp.489-494
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• 2019

The appropriateness of introducing blockchain technology into food safety management systems was evaluated by conducting a survey of experts on the effectiveness and constraint evaluation indicators, and a portfolio analysis was conducted to set the priorities of blockchain application. The food safety management activities considered in this study were issuing documents on food import/export, food hygiene rating scheme, civil complaint management in the food sector, food- related certification, risk information management, and food traceability systems. The sectors that can be expected to be effective in the introduction of blockchain technology were food- related certification, food hygiene rating scheme, risk information management, and issuing documents on food import/export. In the case of food traceability systems and civil complaint management, the introduction of blockchain technology was not recommended due to ineffectiveness. From the evaluation of the constraints (e.g., technical limits, cost, legal amendment, personal information disclosure, timeliness, and ease of connection) to be overcome when introducing blockchain into food safety management, it was found that there are more than average constraints in all six areas. In particular, the food traceability system was evaluated to have the most constraints. Issuing documents on food import/export is very effective with the introduction of blockchain technology, but due to high cost and legal restrictions, it is necessary to improve the institutional system in order to introduce blockchain. Among the evaluation sectors, food- related certification, food hygiene rating scheme, and risk information management on foods were suitable for preferentially adopting blockchain technology since these areas might experience greatly improved reliability and transparency through the introduction of blockchain, with relatively low constraints.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.8 no.6
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• pp.98-111
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• 2009

The objective of this study is to revise the related regulations and laws of intelligent transport systems performance tests and methods. This study improves the reliability of present traffic information, reduce public discontent by systematic reforms and reduce national and social costs through the analysis of intelligent transport system performance tests'current status and problems. This study will maximize the investment profits and efficiency of ITS system as the reliability of transportation information which is created through the maintenance of ITS equipment and center, systemization of work responsibility through close analysis of ITS performance test and overall evaluation of role of ITS performance assessment organization will improve and new level of service will be born.

• Journal of Korean Society for Geospatial Information Science
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• v.12 no.1 s.28
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• pp.31-37
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• 2004

As social demands on forest are diversified, we need some economic and pro-environmental methods of forest management. In this study, developing an FMS(Forest Management System) using GIS techniques, we aimed at making workers handle quickly and exactly their works related to forest, offering customers the exact information and making clients modify or renew the variously changing information about forest. Therefore, we can efficiently handle the works related to forest management. For this, we designed and developed the system to be in accord with working-level and we can handle various information efficiently and conveniently. Accordingly we can process and print out data based on each subject. In addition to that, we can preserve the consistency of data by connecting work zones and providing database through network.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2007.11a
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• pp.832-835
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• 2007

The purpose of this study is to suggest the on-the-spot survey method of road occupation information. The on-the-spot survey method is proposed through the analysis of information searching function, document and process. The decision of road occupation permission and the grasp of illegal occupation status are closely connected with national rights and interests. To keep the road occupation permission and illegal occupation status, the easy acquisition of road occupation information is very important. But the person in charge of road occupation have a difficulty in obtaining occupation information because that information is still managed by paper drawing. Accordingly. this study develop the on-the-spot survey tool of road occupation using the occupation information that is managed by Construction Authorization & Permission System and the mobile techniques like UMPC. As the result of this study. the efficiency on the authorization. permission. and public grievance of construction project has improved

• Journal of Intelligence and Information Systems
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• v.25 no.4
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• pp.35-52
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• 2019

As public services are provided in various forms, including e-government, the level of public demand for public service quality is increasing. Although continuous measurement and improvement of the quality of public services is needed to improve the quality of public services, traditional surveys are costly and time-consuming and have limitations. Therefore, there is a need for an analytical technique that can measure the quality of public services quickly and accurately at any time based on the data generated from public services. In this study, we analyzed the quality of public services based on data using process mining techniques for civil licensing services in N city. It is because the N city's building license complaint service can secure data necessary for analysis and can be spread to other institutions through public service quality management. This study conducted process mining on a total of 3678 building license complaint services in N city for two years from January 2014, and identified process maps and departments with high frequency and long processing time. According to the analysis results, there was a case where a department was crowded or relatively few at a certain point in time. In addition, there was a reasonable doubt that the increase in the number of complaints would increase the time required to complete the complaints. According to the analysis results, the time required to complete the complaint was varied from the same day to a year and 146 days. The cumulative frequency of the top four departments of the Sewage Treatment Division, the Waterworks Division, the Urban Design Division, and the Green Growth Division exceeded 50% and the cumulative frequency of the top nine departments exceeded 70%. Higher departments were limited and there was a great deal of unbalanced load among departments. Most complaint services have a variety of different patterns of processes. Research shows that the number of 'complementary' decisions has the greatest impact on the length of a complaint. This is interpreted as a lengthy period until the completion of the entire complaint is required because the 'complement' decision requires a physical period in which the complainant supplements and submits the documents again. In order to solve these problems, it is possible to drastically reduce the overall processing time of the complaints by preparing thoroughly before the filing of the complaints or in the preparation of the complaints, or the 'complementary' decision of other complaints. By clarifying and disclosing the cause and solution of one of the important data in the system, it helps the complainant to prepare in advance and convinces that the documents prepared by the public information will be passed. The transparency of complaints can be sufficiently predictable. Documents prepared by pre-disclosed information are likely to be processed without problems, which not only shortens the processing period but also improves work efficiency by eliminating the need for renegotiation or multiple tasks from the point of view of the processor. The results of this study can be used to find departments with high burdens of civil complaints at certain points of time and to flexibly manage the workforce allocation between departments. In addition, as a result of analyzing the pattern of the departments participating in the consultation by the characteristics of the complaints, it is possible to use it for automation or recommendation when requesting the consultation department. In addition, by using various data generated during the complaint process and using machine learning techniques, the pattern of the complaint process can be found. It can be used for automation / intelligence of civil complaint processing by making this algorithm and applying it to the system. This study is expected to be used to suggest future public service quality improvement through process mining analysis on civil service.

• Proceedings of the KAIS Fall Conference
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• 2010.11a
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• pp.32-35
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• 2010

바람직한 도시의 건설계획을 위해 2차원 적인 도면의 활용은 한계가 있다. 지방자치단체의 도시계획심의와 민원의 처리에도 3차원 도시모델을 활용하는 추세에 있다. 현장에 가지 않고 사무실에서 업무를 처리하기 위해서는 정밀한 3차원 지형모델이 구축되어야 한다. 또한 건물의 3차원모델링도 신속하고 편리한 방법을 이용해야만 실무에 활용이 가능하다. 본 연구에서는 이를 위해 고해상 고정밀 3차원 지형모델링은 물론 스케치업을 이용한 효율적인 건물모델링방법 강구하여 실무에 적용가능성을 제시하였다.

• Electronics and Telecommunications Trends
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• v.6 no.1
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• pp.22-38
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• 1991

현재 전산망 조정 위원회에서 국가 기간 전산망 사업을 총괄하여 추진하고 있다. 이 사업의 한 분야로써 체신부에서는 전국 우체국을 대상으로 온라인 서비스망인 종합 정보 서비스 전산망을 구축하고자 추진하고 있다. 구축된 종합정보 서비스 전산망(CISCN(Community Information Service Computer Network))을 통해 우체국에서 제공해줄 수 있는 서비스들은 행정망과의 접속에 의한 민원처리 대행 서비스, 금융망과의 접속에 의한 다양한 체신 금융 서비스, 국내에서 구축된 부가가치 서비스 망과의 접속에 의한 정보 제공 서비스, 그리고 우체국 자체업무를 신속 정확하게 고객에게 제공하는 서비스등이다. 본고에서는 이에 대한 추진 방향 및 전략, 대상, 추진 계획들에 대하여 언급하였다.

• Proceedings of the Korean Society for Information Management Conference
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• 2015.08a
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• pp.99-102
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• 2015

도서관 민원과 이용자 불평행동을 살펴보고, 사서의 직무 불안을 야기하는 이용자 불평행동에 대한 이론적인 접근과 조사를 통해, 도서관 현장에서의 블랙컨슈머와 사서스트레스의 상관성을 분석하고자 한다. 본 논문은 지금까지의 사서의 직무스트레스 관련 연구가 직무스트레스 요인분석, 직무만족과의 관련성을 분석하였다면, 사서 직무에 대한 업무 범위를 좀 더 세분하여 사서의 대민서비스 역할에 주목하고, 도서관의 불량고객의 유형을 파악하여, 감정노동 분야 및 소비자학에서 논의되어 왔던 불평행동에 따른 직무스트레스 부분에 대하여 심도 있게 접근하고자 한다.