• Review of KIISC
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• v.15 no.5
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• pp.40-51
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• 2005

IT 산업의 발달에 따른 기술의 변화로 인해 사용자들은 유/무선 단말기를 이용하여 여러 가지 서비스를 제공 받을수 있을 정도로 IT 인프라가 발전하였다. 이러한 IT 발전은 전자 정부 구축에 대해 더욱 가속화 시키고 있으며, 민원 업무와 관공서의 업무가 인터넷을 통한 서비스로 국민에게 제공되어 편리성과 효율성을 높이고 있다. 전자 정부 서비스는 민원 서비스뿐만 아니라 민주주의 기반이 되는 대표자 선출의 투표에 대해서도 전자적인 서비스를 제공하여야 한다. 투표는 국민의 민주주의 의사가 방영되는 가장 기초적의 방식으로써 투표에 있어 전자 시스템을 도입하여 유권자의 편리성을 제공하고 투표 시스템의 효율성을 높이는 것이 전자 투표 시스템이다. 전자 투표 시스템은 국민의 의사를 방영하는 것으로 안전하게 투표의 과정이 이루어져야한다. 그러므로 본고에서는 전자 투표에서 적용되는 보안 기술 및 종이 영수증 기술에 대하여 알아보고 향후 연구 방향에 대해서 논의한다.

• Informatization Policy
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• v.26 no.4
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• pp.85-106
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• 2019

Recently, there have been increasing cases of collective petitions filed in the electronic petitions system. However, there is no efficient management system, raising concerns on side effects such as increased administrative workload and mass production of social conflicts. Aimed at suggesting a methodology for estimating electronic collective petitions using anomaly detection and corpus linguistics-based content analysis, this study conducted the followings: i) a theoretical review of the concept of collective petitions, ii) estimation of electronic collective petitions using anomaly detection based on nonparametric unsupervised learning, iii) a content similarity analysis on petitions using n-gram cosine angle distance, and iv) a case study on the Voice of Citizens of Changwon City, through which the utility of the proposed methodology, policy implications and future tasks were reviewed.

• Proceedings of the Korea Institute of Fire Science and Engineering Conference
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• 2007.11a
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• pp.289-297
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• 2007

• Life and Agrochemicals
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• s.274
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• pp.26-27
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• 2012

농자재 등록업무 전산화 작업을 추진, 제출서류를 '종이문서에서 전자화로!' 라는 기치를 내걸고 관계부처와의 협의를 통해 전자신청이 가능하도록 차세대 민원처리 시스템을 구축해 나갈 계획이다.

• The Journal of Society for e-Business Studies
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• v.22 no.2
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• pp.123-136
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• 2017

The evaluation and analysis method of information system (IS) is studied from the system perspective, the user perspective, and the management viewpoint. The detailed analysis method performs qualitative evaluation by user questionnaire or expert opinion. In this study, Measures the productivity and the effect of building administrative information systems. In the previous study, qualitative productivity and universal effect indicators were used, but in this study, quantitative productivity indicators and indicators specific to administrative complaints were selected. KONEPS, an administrative service system, used electronic contract records and information recorded in the intermediate process. The information was converted into the number of days, and the productivity based on the input manpower was calculated. The effect analysis analyzed the questionnaire related to civil affairs, which is the goal of the administrative work system. Each factor was divided into reflective structural variable and formal structural variable, and internal consistency and multi-collinearity were diagnosed. In order to verify the model, the influence of the work was set as a hypothesis, the reliability was verified according to the descriptive statistics method, the influence was measured through the regression analysis, and the model was analyzed by the multiple regression model path coefficient. Model validation methods are Chi-square (df, p), RMR, GFI, AGFI, NFI, CFI and GFI as indicators according to CFA.

• Journal of Korean Society for Geospatial Information Science
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• v.10 no.3 s.21
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• pp.61-69
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• 2002

The aim of this study is the process of developing the information system of individual announced land price that can efficiently manage the land price work, improve public reliability in services and establish systematization of the national land information. The system is adapted to the test area, as a result, it is concluded that can improve the efficiency of management and the accuracy and objectivity of land price. Thus users can easily use it without professional knowledge since it offer convenient user' environment. Furthermore, it can rapidly search character and classification of land, use-zoning, the present condition of land price and so on. And it can find out change of land price and user according to search of history.

• Convergence Security Journal
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• v.23 no.4
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• pp.53-59
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• 2023

Various problems are occurring as teachers and student's parents communicate directly through mobile phones. In this study, a service model was proposed that allows teachers and student's parents to communicate through SNS platforms without knowing each other's mobile phone numbers. In the civil complaint communication service model proposed in this study provides, communication key sets are provided as public data, and a commonly used SNS platform uses the relevant relationship information to implement communication. This model also has expandability that can be applied not only to teachers, but also to ① officers who need to communicate with the parents of soldiers, ② nursing, health and nursing care personnel who frequently contact patient caregivers, and ③ welfare officials.

• Informatization Policy
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• v.27 no.2
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• pp.66-83
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• 2020

Local issues that occur in cities typically garner great attention from the public. While local governments strive to resolve these issues, it is often difficult to effectively eliminate them all, which leads to complaints. In tackling these issues, it is imperative for local governments to use big data to identify the nature of complaints, and proactively provide solutions. This study applies the LDA topic modeling technique to research and analyze trends and patterns in complaints filed online. To this end, 9,625 cases of online complaints submitted to the city of Busan from 2015 to 2017 were analyzed, and 20 topics were identified. From these topics, key topics were singled out, and through analysis of quarterly weighting trends, four "hot" topics(Bus stops, Taxi drivers, Praises, and Administrative handling) and four "cold" topics(CCTV installation, Bus routes, Park facilities including parking, and Festivities issues) were highlighted. The study conducted big data analysis for the identification of trends and patterns in civil affairs and makes an academic impact by encouraging follow-up research. Moreover, the text mining technique used for complaint analysis can be used for other projects requiring big data processing.

• Proceedings of the Korea Information Processing Society Conference
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• 2011.11a
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• pp.1510-1511
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• 2011

보상업무를 수행하는 정부 및 산하기관, 공사/공단, 보상전문기관 등에서 2000년대 중반부터 자체적으로 보상시스템을 개발하여 운영중에 있으나 보상시스템은 현재 진행중인 공사와 관련된 자료만 전자적으로 보관하고 있어 기 보상 완료된 자료는 여전히 수작업을 관리하고 있는 실정이다. 때문에 과거 보상자료와 관련된 민원을 응대하기 위해 서고에서 방대한 보상자료를 검색하기 위해 많은 시간을 소비하고 있을 뿐만 아니라, 보상자료 손 망실에 따른 민원인과의 소송에서 패하는 등 국고를 낭비하는 원인을 초래하기도 한다. 이에 과거보상자료의 손 망실에 따른 피해를 최소화하고 민원에 효율적으로 대응하기 위한 반드시 보관해야 할 주요 대장을 선별하고 이를 메타데이터와 결합하여 이미지를 조회할 수 있는 증빙서류뷰어(Viewer) 개발을 위해 주요대장정보를 발췌하여 데이터모델을 설계하고 이를 실증하기 위한 파일럿시스템을 개발하였다.

• The Journal of the Korea institute of electronic communication sciences
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• v.8 no.11
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• pp.1755-1762
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• 2013

This study military Act (enacted in 1972) due to the complaint were filed. The first study to address complaints such as integrated systems provide improvement is needed. Second contribution to the community or with the composition of the atmosphere that should provide an instrument to win. Finally, the laws and institutions, regulations, and doctrine in many aspects including the lack of forward thinking, or shall be deemed to be lacking complementary aspects. Studies in the Department of Defense as a reference to the relevant departments so that work is to provide.