• Journal of Information Management
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• v.27 no.2
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• pp.95-121
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• 1996

The purpose of this study is to investigate a theoretical background of digital libraries and current projects on building digital libraries. It begins by describing the shift of paradigm and the concept of digital libraries. The paper continues by summarizing the principles and technology of building digital libraries. It also includes current projects of US, UK, Japan, and National Central Library, KAIST, LG Sangnam Library in Korea.

• Electronics and Telecommunications Trends
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• v.11 no.2 s.40
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• pp.171-186
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• 1996

최근 범국가적으로 추진하고 있는 초고속정보통신망 구축 사업과 연계하여, 전통적인 서비스를 제공해오던 기존의 도서관에서는 멀티미디어 서비스를 실현하기 위해 끊임없는 노력을 하고 있다. 이러한 노력은 멀티미디어의 출현에 따라 이용자 요구에 부응하는 적합한 서비스를 제공하기 위한 방법으로서, 도서관이 소장하고 있는 정보들을 디지털화하고 네트워크와 진보된 통신기반구조를 이용하여 어떠한 형태의 정보라도 장소에 구애받지 않고 이용자에게 제공할 수 있는 디지털 도서관의 등장으로 이어지고 있다. 디지털 도서관의 구축에 따른 기대 효과로서는 시.공간을 초월하여 자료에 대한 서지정보, 원문 및 화상정보 등을 대다수의 이용자에게 제공할 수 있으며, 신속한 정보의 획득과 자료활용의 극대화를 그 예로 들 수 있다. 본 고에서는 미국과 일본을 중심으로 디지털 도서관의 구축 사례들을 살펴보고, 이를 바탕으로 디지털 도서관에서 이용자에게 제공해야 할 서비스에 대해서 살펴보고자 한다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.1
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• pp.59-70
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• 2010

To develop a policy for effective and efficient information services, it is necessary to perform studies that reflect multi-dimensional perspectives of various groups. For this, a literature review on the information service policies of other national digital libraries, focus group interviews of professionals from related fields, and a survey of library users and librarians are needed. This study is based on a survey that asks library users and librarians for their opinions regarding the NDL as a part of research projects to develop the NDL information service policy.

• Journal of Korean Library and Information Science Society
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• v.39 no.3
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• pp.95-117
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• 2008

As the foundation of the National Digital Library(NDL) by the National Library of Korea is in progress, there has been an increasing interest in developing a policy for its successful operations. Although the research and support related to building domestic library policies have been limited so far, it is an important ongoing problem to develop and improve systematic and detailed policies for information services of digital libraries in order for them to continuously advance in a rapidly changing information environment along with various issues. Therefore, through a thorough review of the literature and overseas cases related to the development of digital library policies, this research aims to provide a new direction for establishing service policies of domestic digital libraries including the NDL by extracting its critical factors and issues.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.2
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• pp.295-308
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• 2008

For National Digital Library(NDL) to properly perform it's ideal function as a representative digital library in Korea, information service policy considering the IT and Ubiquitous environment shall be established. Information service policy of NDL was established with focus group interviews and a survey targeting the users and librarians in this study. To raise the propriety of information service policy, final draft of information service policy was proposed after the interim evaluation targeting the concerned parties of NDL and 1st & 2nd verification by external specialists and the consultation group. In this manner, vision, mission, goal, objective, strategy, etc of information service policy of NDL were proposed. Information service policy of NDL proposed in this study not only proposes the fact and base to other digital libraries that wishes to establish the information service policy and arrange detailed guidelines as a case study but also secures the direction and vision of global information service policy of NDL. Furthermore, it will contribute for NDL to build its reputation as a world renowned digital library.

• Proceedings of the Korean Society for Information Management Conference
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• 2010.08a
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• pp.97-104
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• 2010

디지털도서관은 전통적인 도서관의 역할과 함께 새로운 형태의 전자자원과 웹자원을 열람할 수 있는 시설과 기기를 이용자에게 제공함으로써 IT환경에 익숙한 이용자들에게 검증된 어떤 형태의 정보자원도 제공하는 도서관이다. NDL은 국립중앙도서관의 부서이지만 별도의 공간에서 디지털정보자원만으로 도서관 서비스를 제공하여 명실상부한 디지털도서관의 원형을 구현하였다. 이에 따라 이 연구에서는 NDL의 구성원들의 디지털도서관의 운영고도화를 위한 설문을 바탕으로 디지털도서관 운영모델을 제안하였다. 디지털 도서관의 성공적인 운영을 위한 주요 요인은 조직의 전문성을 비롯하여, 제도적 정보자원의 확보, 정보활용교육에 기반한 홍보방안 수립 등이었다.

• Journal of the Korean Society for information Management
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• v.30 no.4
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• pp.175-193
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• 2013

This study aims to investigate the current state of digital reference services using electronic bulletin boards in Korean academic libraries and to suggest improvements. Through the examination of 205 academic library websites, 56 libraries were identified to use electronic bulletin for digital references. The digital reference service questions and responses from four libraries were further analyzed: the types of reference question, the structure and accuracy of answers, and digital reference completion time. The implications of this study for future research and practice lie in its provision of a systematic way to design practical guidelines for virtual reference services.

• Journal of Information Management
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• v.41 no.3
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• pp.45-66
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• 2010

The purpose of this study is to develop service quality measurement model(DL-SQI model) which are able to measure objectively service quality of digital libraries in Korea and to measure user perceived service quality performance with DL-SQI model. This study also investigates the influence of service quality on customer satisfaction and customer loyalty. Before measurement, two principal rules and indicator formula were made to measure the service quality. Finally service quality of three digital libraries selected as samples was measured and analyzed in various points of view. It was developed a DL-SQI Consequences Model and testified it through path analysis using structural equation model.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.2
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• pp.181-202
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• 2007

Academic libraries are at a turning point. Historically academic libraries were the natural destination for students, faculty, and researchers seeking information. These users came to the library by default. Academic libraries served as the repository for published information as well as the intermediary for acquiring material from the outside world. In this study, suggested are directions of academic library websites construction and current techniques related library 2.0 that could be applied digital information system of academic libraries. And discussed the recent status, problems and future directions of scholarly information service through websites supporting lecture and research prefect activities for faculties in Korean university libraries.

• Journal of Korean Library and Information Science Society
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• v.41 no.2
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• pp.171-187
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• 2010

This study tries to develop and testify the structural equation model(SEM) for customer satisfaction of information commons in digital library(NDL) of the National Library of Korea and to calculate library customer satisfaction index (LCSI) based both on customers' perceptions and the staff members' expectations. It also compares the customers' perceptions with the staff members' expectations about service quality, satisfaction, and loyalty. Full mediation model is better fit than partial mediation model for this study, and it is proved that this model can be used for both groups. This study calculate LCSI for the information commons as 75.69. The comparison the customers' perceptions with the staff members' expectations shows that all of the figures of the former are higher than those of the latter.