• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.4
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• pp.235-257
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• 2023

The pandemic, which came unannounced, has caused people to feel the limitations of physical books and spaces, and discussions on library digital capabilities and sustainable library services are spreading. The e-book service of public libraries is at the stage of expanding to the autonomous district level and seeking to revitalize the service. In this study, a user satisfaction survey was conducted on the Gangdong district Library in Seoul to identify the current status of public library e-book services and suggest improvement measures. Based on the analysis results, improvement measures were derived in three aspects: expanding e-book content, strengthening user support services, and improving the e-book system management system.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.2
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• pp.63-79
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• 2011

This study tried to provide users with customized services by applying the CRM theory of the MyLibrary functions of the academic library system. The first data were collected through documentary survey and homepage survey, and case study of domestic and overseas college libraries was performed and 3 systems among academic library systems were selected to conduct a survey with their librarians and users of the academic libraries. It was found that librarians in charge of each function of services didn't much utilize information data of users created in the MyLibrary functions. As for an improvement method, it was suggested that systematic management to raise recognition on CRM and utilize it as feedback data is required in order to provide high quality services as well as customized information services to users based on data created in MyLibrary.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.4
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• pp.205-222
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• 2009

University libraries are involved in college education and college education is also involved in university libraries. To the knowledge information society increases the competitive power of the university and the academic library which national competitive power strengthens further must be operated developmentally. Professors and students to support research and learning activities appropriate facilities and systems must be equipped with features and the role of university libraries will be fulfilled properly. In this study, we analyze changes in the configuration space, and accordingly remodel before and after the user satisfaction survey of spatial configuration on the users' satisfaction and the results are to analyze based on C University Library. As a result of this study, the library space was utilized to determine the importance of purpose in the future, these results increase the quality of library service or library user satisfaction survey. Study will be a good reference for researchers.

• Journal of Korean Library and Information Science Society
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• v.48 no.4
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• pp.153-179
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• 2017

The purpose of this article is to discuss about both historical progress and current situation of user instruction in Korean academic libraries. Emphasis was on identifying and analyzing the special features and limitations of user instruction from the viewpoints of library users as well as those of librarians. To the end, data were collected from three methods: the first tool was such major statistical sources as 'KERIS university library statistics system' and 'Research Reports' by the Korean Private University Library Association. The second was from the results of surveys and interviews with librarians from 20 university libraries. And the third was from the results of surveys with library users in two sample university libraries.

• Journal of the Korean Society for information Management
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• v.19 no.3
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• pp.211-326
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• 2002

This study is to analyze and evaluate copyright protection environment in digital reproduction and transmission, find out problems involved. and suggest recommendations for improvement. Data was collected 50 libraries to which digital reproduction and transmission is permitted under the Copyright Act were surveyed to examine the present states of digitalization and the systems employed. Also, library users, sampled from 5 libraries carrying out all the 6 technical measures obliged by the Copyright Act, were surveyed to examine their use of digital materials and perception on the copyright. After reviewing descriptive statistics, frequency and cross-tabulation analysis were made. The results of the analysis are most of the libraries. except for the industry university libraries, have implemented digital library systems, but the introduction rate of both digital reproduction system and transmission system are high (68.0% and 84.0%. respectively), while that of copyright protection system was low (26.0%). 84.0% of the libraries surveyed digitalize the full text, but the Libraries have digital collection less than 5,000 items, and only 33.3% of them digitalize materials with securing the copyrights. Regulations on copyright protections are not obliged properly. and it appeared that not only users' perception and perception of copyright as well as their use of electronic books are relatively low.

• Proceedings of the Korean Society for Information Management Conference
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• 2001.08a
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• pp.43-48
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• 2001

대학도서관이 수행해야 할 보다 적극적이고 활동적인 서비스 형태로 이용자 학술지원을 위한 지식관리시스템의 모형, 즉 T 대학의 특수교육분야 중에서 장애인의 전환교육에 관련한 지식관리시스템 모형을 설계하였다. 이러한 지식관리시스템은 기존의 도서관 서비스의 확장된 영역으로 T 대학의 특성화를 달성할 수 있는 전문화된 서비스를 제공할 수 있고 전환교육에 대한 형식적 지식과 함께 조직구성원의 암묵적 지식을 축적함으로써 최신성 있는 데이터베이스를 유지할 수 있다.

• Proceedings of the Korea Information Processing Society Conference
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• 2009.11a
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• pp.317-318
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• 2009

본 논문에서는 유비쿼터스 환경에 발맞춰 도서관에 적용되고 있는 RFID 시스템에 대한 기술적 개요와 유용성에 대해 고찰하고, 국내 외 도서관 현황과 현 RFID 시스템의 비교분석 및 사례조사를 통해 기존 RFID 도서관리 시스템의 문제점을 도출하였다. UHF 대역 RFID를 통하여 기존 문제점의 해결 방안을 제시하였으며, 구체적인 시스템 설계를 통해 업무의 효율성 및 이용자 편의성을 RFID 및 USN 기술을 통하여 향상시키는 방을 제시하였다. 본 논문은 정보이용자에 대한 서비스 및 관리 측면에서 효율성을 극대화하여 도서관 선진화를 추구하고자 하였다.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.1
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• pp.215-230
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• 2007

The study aims at understanding that the precedent information search Patterns of on-line database users compared to non-users have an effect on user satisfaction. The research team analyzed S college students' library system use patterns to evaluate the efficiency of library information services and systems and therefore to diverse factors to improve user satisfaction. The research showed higher satisfaction from on-line system users than non-users. To satisfy user needs the research recommends more devices access methods to information.

• Journal of Korean Library and Information Science Society
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• v.37 no.4
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• pp.247-270
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• 2006

The purpose of this study is to measure customer satisfaction index of NDSL. we propose new model of the user satisfaction index for NDSL and verify the new model through the analysis of structural equation model, LISREL. We also build new measurement method for customer satisfaction index by different dimension and measure diverse customer satisfaction index according to different calculation method.

• Journal of the Korean Society for information Management
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• v.17 no.3
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• pp.71-91
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• 2000

The purpose of this study is to analyze user needs of university libraries for design of user-centered information retrieval system. To do this, 6 kinds of basic system design factors necessary for user-centered information retrieval system design of the university libraries are used. The user needs which should be considered for system design are examined and analyzed through the questionnaires made by user-centered approach according to the design factors.