• Information Systems Review
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• v.23 no.4
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• pp.147-163
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• 2021

We investigate the effect of comment history disclosure on portal news comments. Specifically, based on the scraped news comments from Naver and Daum (two leading Korean news portals), we employ the difference-in-differences estimator to empirically tease out the impact of the comment history disclosure policy implemented in Naver on its news comments. Our result shows that the policy implementation significantly increased the length and the positiveness of online news comments but did not affect their quality.