• Proceedings of the Korean Society for Information Management Conference
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• 2001.08a
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• pp.207-212
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• 2001

대학도서관 웹사이트는 도서관의 이용을 원활하게 하고 정보자료에의 접근을 용이하게 하기 위해서 구성된다. 따라서, 웹사이트를 통해 도서관 서비스에 대한 안내, 이용자의 편의를 위한 온라인 참고봉사 서비스, 과거 수동적인 자세가 아닌 능동적인 정보제공서비스 뿐만 아니라 다양한 이용자의 사용행태를 파악하여 이를 통해서 서비스의 질을 높이고, 이용자의 요구사항을 파악하여 도서관 서비스를 개선해나가는 것이 중요한 화두가 되고 있다. 본 연구에서는 충남대학교 도서관 웹사이트를 대상으로 설문조사(Questionnaire)와 발견적 평가(Heuristic Evaluation)를 통해서 대학도서관 웹사이트의 사용성에 있어서의 문제점을 발견하고 개선점을 제시한다.

• Journal of Korean Library and Information Science Society
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• v.32 no.2
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• pp.145-164
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• 2001

This study attempts to identify use of information technology In university libraries and to analyze the relationship between utilization of information technology and organizational culture of university libraries. A questionnaire developed through literature review is used to survey staff in university libraries. In conclusion, utilization of information technology by librarian and rational goal model of culture have negative relation and two variables are correlated at .05 significant level.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.3
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• pp.281-299
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• 2008

The research purpose for this paper is adopt the European Customer Satisfaction Index(ECSI) on a survey performed on library users to measure users' satisfaction and loyalty factors. A questionnaire is designed to integrate measurement into the library's management system for visual analysis of what users expect from library. Results from the survey show that users expect more improvement in the library environment and collection of printed publications section. Conclusion from the survey. we were able to make the following suggestions to satisfy user expectations: (1) improve library environment (2) increase collections of printed publications and periodical to meet readers' demands (3) offer more fiendly and helpful user service.

• Proceedings of the Korean Society for Information Management Conference
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• 2003.08a
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• pp.5-13
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• 2003

국내 대학도서관의 문헌복사 서비스는 90년대 후반부터 다양한 정보센터의 출현으로 해외사례와 비교하여 이용률이 지속적으로 증가해 온 것이 사실이다. 본 연구에서는 국내 대학도서관의 문헌복사 서비스에 대한 정량적 분석 및 대학도서관의 장서, 예산, 직원, 이용자 등의 환경요인과의 상관관계 분석을 통해 대학도서관간의 협력모델, 이용자의 서비스 만족도 향상 및 국내 상호대차 서비스의 활성화를 위한 방안을 제시하고자 한다.

• Journal of the Korean Society for information Management
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• v.17 no.2
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• pp.101-118
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• 2000

This study examines the university accreditation program and its effect on the resources in the accredited libraries, by using library statistics published in 1990-1999. The results indicate the accreditation may effect on the increase in library seat numbers, building spaces, library holdings, and budgets which included in the evaluation criteria, and the slight decrease in library personnel which is not. It suggests library professionals to be more involved in the accreditaion process to improve the present evaluation criteria and assessment methods.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.19 no.1
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• pp.37-60
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• 2008

The purpose of this study is to develop a model for information literacy instruction far a university library. It surveyed and analyzed Information Literacy Competency Standards and four Information Problem-Solving Process Models. Through the investigation, this study found out the crucial six elements of information literacy instruction. It includes 1) Information need; 2) Information source; 3) Information seeking; 4) Information evaluation; 5) Information use; and 6) Information ethics. Based on the analysis of the information literacy tutorial of 3 university libraries in the States and Australia, special concerns were paid on investigating the contents of instruction programs. This study proposed the model of information literacy instruction of the university library as a result. It consists of eight steps such as 1) Guide of library facility; 2) Information ecology-the flow of academic information; 3) Information needs-Define the topic; 4) Determine the information sources; 5) Plan the search strategy; 6) Search information; 7) Evaluate Information; and 8) style manual. It is suggested to develop and to improve the information literacy instruction programs in university libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.415-436
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• 2012

This article describes the whole process of Duksung Women's University Library's remodeling project. The library's remodeling project specified three concrete goals. Firstly, the remodeled library should be the center of the students' everyday life in campus. Secondly, the remodeled university library should be a place where students may experience culture. Thirdly, the remodeled university library should be a place where students enjoying spending as much time as they can. Eighty three percent of those using Duksung Women's University Library report satisfied with the newly remodeled library space and interior of the library building.

• Journal of the Korean Society for information Management
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• v.20 no.4 s.50
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• pp.49-66
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• 2003

To understand current state of the digital reference services in Korean academic libraries. a comprehensive examination and analysis was performed. Data was collected from July 8, 2003 to July 22, 2003, through direct site examination and recording the question and answer transcripts. The analysis focused on the provision characteristics and use of the digital reference services. Results revealed interesting findings and related problems. Suggestions for future development are provided.

• Journal of Digital Convergence
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• v.20 no.2
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• pp.185-190
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• 2022

The purpose of this study is to suggest library marketing strategies for Korean academic libraries to provide sustainable services at COVID-19 pandemic situation. For this purpose, development plans of academic libraries in Korea were collected and homepages of academic libraries in and out of Korea were analyzed. This study found that academic libraries in and out of Korea had taken various measures to meet disastrous situation and had kept up services for users to make use of collection, facilities, services and programs of libraries without being disconnected. As a conclusion, this study suggests reinforcement of basics and value marketing, space marketing, blue ocean marketing as library marketing strategies for providing sustainable services. This study can be used as a reference for academic libraries and librarians to sustain or extend library services. The marketing strategies suggested in this paper can be helpful for academic libraries to overcome pandemic crisis in Korea. As follow-up studies, an in-depth case study about academic libraries which develop and activate new services and programs in and out of Korea to face COVID-19, a study on developing in-depth strategies of various library marketing to stabilize library services are needed.

• Journal of the Korean Society for information Management
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• v.26 no.1
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• pp.57-80
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• 2009

The numbers of population, areas, possessions, employees, operational budget, users, and circulated books in Korea Library Yearbook were collected for the purpose of analyzing the status of information disparity through libraries among four large regional groups in Korea in this paper. They were the main indicators of four types of libraries such as public, academic, special, and school ones. The collected data were classified into four regional groups, and were analyzed by using the comparisons of means such as t-test and ANOVA, and correlation coefficient if there is any significant differences among them or not.