• 제목/요약/키워드: 대체적 분쟁해결제도

검색결과 30건 처리시간 0.022초

중국의 조정제도에 관한 고찰 (A Study of the Mediation System in China)

  • 김용길
    • 한국중재학회지:중재연구
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    • 제30권1호
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    • pp.113-138
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    • 2020
  • Using the Alternative Dispute Resolution (ADR) system to resolve disputes, rather than going through lawsuits, is used widely all across the world. The mediation system in the ADR has many advantages. Mediation is an ancient Chinese original dispute settlement system. The Chinese government tries to insure mediation to settle the disputes in business activities. There has been a stark increase in disputes following economic development and, in order to solve this, the Supreme People's Court has placed mediation as a priority in civil suits. In particular, China intends to powerfully move forward by building a "Moderately Prosperous Society" and to eradicate poverty as this year's economic and social development goal. Solving disputes through mediation would, above all else, be effective and be appropriate to the national development's goals. China should also provide policies that are fair and do not damage equality while it operates the mediation system.

엔터테인먼트분쟁 해결을 위한 중재제도의 활성화 방안 (A Study on the Activation of Arbitration System for Entertainment Disputes Resolution)

  • 김상찬
    • 한국중재학회지:중재연구
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    • 제23권1호
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    • pp.85-105
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    • 2013
  • The entertainment industry has developed along with current Korean wave fever, and so entertainment-related disputes are increasing rapidly. Litigation is a poor fit for entertainment disputes because of characteristics such as temporal sensitivity. Thus, in the US, the entertainment industry resolves these disputes through ADR mechanisms like arbitration, but cases of settling such disputes through arbitrations are very rare in Korea. This study examined the characteristics and types of entertainment disputes and considered the compatibility of arbitration as a method for settling disputes, and then suggested tasks for revitalizing arbitration systems as entertainment dispute resolution procedures. Arbitrations have many merits, such as the rapid pace of procedures, confidentiality, satisfying the long-term desires of business relationships, the low cost of settling disputes, judgments rendered by experts, etc.; thus, it is a very suitable mechanism to settle entertainment-related disputes. The study proposes necessary steps for revitalizing arbitration systems for entertainment disputes. First, awareness of entertainment industry workers about the arbitration system should be raised. Second, special educational programs for members the of Korean Commercial Arbitration Board related to entertainment should be set up and operated together with encouraging positive attitudes toward actions like establishing a dedicated arbitration unit on entertainment disputes. Third, neutral, professional arbitrators should be secured and aggressive disclosures made. Fourth, a professional ADR organization such as an "Entertainment Arbitration Committee" should be established.

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자동차교통사고 분쟁의 조정과 중재에 관한 연구 (A Study on the Mediation and Arbitration of Traffic Accident Disputes)

  • 남선모
    • 한국중재학회지:중재연구
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    • 제24권2호
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    • pp.81-107
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    • 2014
  • ADR has recently been expanded, making it possible to solve traffic accident disputes, which is a matter of urgency for parties to avoid. This point serves as an important procedural element. Such disputes are an area that requires a quick resolution. To try to solve any dispute that occurs in the complex environment of modern times one-by-one through litigation does not make sense. It gives an undue burden on the judicial body and the investigation agency. Like litigation, today's arbitration system, should have effective conflict resolution. The arbitration of automobile traffic accident disputes can be seen as roughly adjusted through the insurance company, the Dispute Coordinating Committee, and the Crime Victims Protection Act. It consists of experts mainly, and the resolution of automobile traffic accident disputes can be resolved through the Sajonsa and workers insurance company. However, adjustments to failure incident mostly need attention. Most of a company's compensation insurance indemnity needs to be processed in practice. In addition, a vicious cycle of litigation and delay period is repeated if a lawyer is appointed. There are unreasonable adjustment systems in the midst of these. Avoiding traffic accidents allows parties to resolve disputes better. Arbitration of disputes in automobile traffic accidents handled by arbitration institutions is desirable. It is determined that the handling of a case by a village attorney is efficient.

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패션산업의 분쟁 유형에 따른 중재적합성 (Suitability of Arbitration Regarding Types of Disputes in the Fashion Industry)

  • 이재경
    • 한국중재학회지:중재연구
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    • 제29권1호
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    • pp.91-113
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    • 2019
  • The fashion industry has been growing in Korea, but the law and the dispute resolution have been less than effective so far. Copyright and patent law have proven only minimally effective in fashion, ending up with designers and fashion companies relying on their trademarks to protect their design. Litigating trademark disputes in the fashion industry presents a host of problems and leads to resorting to the Alternative Dispute Resolution (ADR). ADR methods, especially arbitration, however, are emerging as substitutes to litigation. Using these methods, the fashion industry should sincerely consider a self-regulating program in which its members-both fashion designers and corporations alike-can resolve disputes in a manner mutually beneficial to all parties in order to preserve the industry's growth, solidarity, and esteem. From 2016, KCAB's Fashion Industry Dispute Advisory Committee (FIDAC) for ADR has promoted a better solution for disputes in the fashion industry. Therefore, stakeholders in the fashion industry should commit to procuring innovation in fashion on a long-term basis by establishing a panel handling an alternate dispute resolution process. The ADR process can mitigate the uncertainty created by relevant legislation or any other disputes, which could result in shying away from any business in the fashion industry.

대체적 분쟁해결 방안으로서 환경영향평가 적용가능성 - 문장대 온천 조성사업 환경갈등 사례연구 - (Feasibility Study of Environmental Impact Assessment as Instrument for Alternative Dispute Resolutions - Case Study: Environmental Conflicts of Mungjangdae Hot Spring Resort Development -)

  • 홍상표
    • 환경영향평가
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    • 제26권6호
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    • pp.495-507
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    • 2017
  • 1985년에 온천관광지 조성계획이 추진되었으나 2017년 현재까지도 지역간 환경갈등이 지속되고 있는 '문장대 온천 관광지 조성사업' EIA의 사례연구를 통하여 환경소송의 한계와 ADR로서 EIA 제도의 적용가능성에 대하여 고찰하였다. 환경영향의 과학적 사전예측으로 사회갈등 환경갈등을 예방하기 위한 민주적 절차인 EIA 제도를 통하여 지역주민 의견수렴 및 'EIA 협의의견'을 환경 거버넌스 차원에서 의사결정 과정에 반영하면 환경소송의 폐해를 미연에 방지하게 되어 ADR로 기능할 수 있다. 우리나라에서도 EIA 주민참여 범위를 'Aarhus 협약' 수준으로 확대된 공중의견 수렴제도를 점진적으로 도입하여 실질적인 ADR 기능을 강화시킬 수 있다. 막대한 영향을 미치는 개발계획 및 개발사업에 관련된 의사결정 과정에 공청회 등의 거버넌스를 통하여 사회적 형평성 및 환경적 지속가능성을 핵심으로 하는 EIA 제도는 궁극적으로는 우리나라의 지역차원에서 SDG를 구현시킬 수 있는 적합한 ESSD 수단이 될 수 있다.

의료분쟁의 법적책임과 ADR제도의 효율적 운영방안 (A Study on Legal Liability and Efficient Planning for Alternative Dispute Resolution in Medical Disputes)

  • 남선모
    • 한국중재학회지:중재연구
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    • 제26권4호
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    • pp.129-149
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    • 2016
  • Medical dispute means the dispute between the hospital and the patient due to a medical accident. In general, medical accidents must be in accordance with the terms that are used in the medical dispute adjustment method stated in Article 2 (definition). In relation to this, there is a need to discuss an efficient operation scheme for Alternative Dispute Resolution (ADR) in medical disputes. In addition, it is necessary to look at issues of civil liability and criminal liability. In particular, in the consumer dispute arbitration committee, there is a case to make a "decision not to adjust" in aggressive intervention in the process of conflict resolution. The medical staff, on the basis of its "decision," can use this as a proven material for civil and criminal cases. This is rather upon the determination of the consumer council as a typical side effect to defend the user's perspective. This is the "decision" as was expressed from an order, "not adjusted." It is also determined to be easy and clearly timely. In the medical litigation, it is requesting the burden of proof of a patient's cause-and-effect relationship with the doctors committing negligence and medical malpractice. This seems to require the promotion of legislation in the direction to reduce future cases. It is determined that the burden of proof of medical accidents must be improved. The institution receiving the medical accident should prevent a closure report. Further, it is necessary to limit the transition to a franchise point. In this paper, we understand the problems of the current medical dispute resolution system, trying to establish a medical dispute resolution system desirable through an efficient alternative. In addition, it wants help in the protection and realization in medical consumers' and patients' rights. The relevant authorities will take advantage of these measures. After all, this could contribute to the system for a smooth resolution of a medical dispute.

항공서비스 소비자 분쟁해결제도의 개선방안 (The Improvement Measurement on Dispute Resolution System for Air Service Customer)

  • 이강빈
    • 항공우주정책ㆍ법학회지
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    • 제33권2호
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    • pp.225-266
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    • 2018
  • 2017년 한국소비자원에 접수된 항공여객운송서비스 관련 피해구제 접수건수는 1,252건으로 2016년 1,262건 대비 0.8% 감소하여 2013년 이후 처음으로 감소세를 나타냈다. 그리고 2017년 한국소비자원에 접수된 항공여객운송서비스 분야의 피해구제 접수건 가운데 444건(35.4%)이 합의가 성립되었으며, 합의가 성립되지 않은 건 중에서 정보제공 상담 기타로 종결된 경우가 588건(47.0%)으로 가장 많았고, 소비자분쟁조정위원회에 조정 신청된 경우가 186건(14.9%)이었다. 항공서비스 소비자 피해구제와 분쟁해결을 위한 규정을 두고 있는 주요입법으로는 항공사업법, 소비자기본법 등이 있는데, 항공사업법에서 항공교통사업자의 피해구제절차와 처리계획의 수립 및 이행 그리고 피해구제 신청 접수 및 처리, 항공교통이용자 보호기준의 고시 등에 관하여 규정하고 있으며, 소비자기본법에서 소비자상담기구의 실치 운영, 한국소비자원의 피해구제, 소비자분쟁의 조정, 소비자분쟁해결기준의 제정 등에 관하여 규정하고 있다. 항공서비스 소비자 피해구제 절차로는 항공교통사업자의 피해구제 접수 처리, 소비자상담센터의 상담 및 피해구제 접수 처리, 한국소비자원의 합의권고, 소비자분쟁조정위원회의 분쟁조정제도 등이 있다. 현행 항공서비스 소비자 피해구제 및 분쟁조정 제도에는 항공사업법 상 항공교통사업자의 피해구제계획 수립 및 이행 의무의 면제, 항공부문 소비자분쟁해결기준 상 운송 불이행 및 지연의 경우 면책 등에 대하여 문제점이 있고, 그리고 소비자기본법상 소비자분쟁조정의 절차진행 및 조정성립에 대하여 한계점이 있다. 따라서 항공서비스 소비자에 대한 적절한 피해구제와 원활한 분쟁조정을 위하여 관련 제도의 개선방안을 제시하면 다음과 같다. 첫째 항공서비스 소비자 피해구제 관련 법규의 정비이다. 항공사업법 상 항공교통사업자의 피해구제계획 수립과 이행 의무의 면제규정이 수정되어야 할 것이다. 또한 항공서비스 소비자 보호와 피해구제에 관한 법 규정의 체계화와 전문성 제고를 위해 미국연방규칙 14 CFR 및 EU의 EC 261/2004 규칙과 유사한 별도 입법을 마련할 필요가 있을 것이다. 둘째 항공서비스 소비자 분쟁해결기준의 개선이다. 항공부문 소비자분쟁해결기준 상 항공사업자의 운송 불이행 및 운송지연의 경우 면책사유의 발생 원인이 불가항력이었는지를 규명하여 면책여부를 판별하여야 하고, 상법 항공운송편 및 1999년 몬트리올 협약에 규정된 면책사유와 같이 수정되어야 하며, 대체편이 제공된 운송 불이행의 경우와 운송지연에 대하여 배상기준을 통일하는 것이 필요할 것이다. 셋째 항공서비스 소비자 피해구제를 위한 정보제공의 강화이다. 항공관련 정부기관 및 유관기관들은 항공사 및 공항과 협력하여 항공서비스 소비자 피해구제를 위한 법규와 정책 등 다양한 정보를 항공교통이용자에게 보다 신속 명확하게 제공해야 할 것이다. 넷째 소비자분쟁조정의 효력 등에 관한 보완이다. 분쟁조정에 대한 수락 의사표시가 없을 경우 수락한 것으로 보는 것은 부당하므로 이의신청제도를 추가할 필요가 있을 것이다. 또한 소비자분쟁조정위원회 이외 다른 분쟁조정기구에 중복으로 분쟁해결을 신청한 경우 피해구제 대상에서 제외하고 있으나 당사자가 조정기관을 선택할 수 있도록 해야 할 것이다. 그리고 소비자분쟁이 조정을 통하여 효율적으로 해결될 수 있도록 조정성립률을 높일 수 있는 제도적 방안을 강구할 필요가 있을 것이다. 다섯째 항공서비스 소비자 중재제도의 도입이다. 소비자분쟁 조정제도의 한계점을 보완할 수 있는 방안으로 소비자 중재제도를 도입하되, 소비자기본법 상 중재 도입안과 중재법 상 소비자중재 도입안이 있는데, 후자의 방안이 적합할 것으로 생각된다. 결론적으로, 정책과제로서 항공서비스 소비자의 피해 예방 및 구제를 강화하는 법 제도를 마련하고, 항공서비스 선진화를 위한 소비자 중심의 정책을 수립 추진해야 할 것이다.

자동차분쟁에 있어서 중재절차에 관한 고찰 (A Study of the Arbitration Procedures for Disputes Regarding Automobiles)

  • 김용길
    • 한국중재학회지:중재연구
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    • 제30권4호
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    • pp.71-94
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    • 2020
  • When a dispute or conflict occurs, standard methods for resolving them include resolution by trial or resolutions outside of courts. An alternative dispute resolution method called ADR that aims at remedying disputes instead of filing lawsuits is used commonly throughout the world, including the US and China. ADR, which is a remedy method outside of courts, includes negotiation, arbitration, or mediation between the concerned parties, and the arbitration system has several advantages. The Lemon Law is a consumer protection law of the United States that was enacted in 1975. This law prescribes that when specified quality standards are not met repeatedly due to defects in vehicles or electronic products, the manufacturer must provide exchanges or refunds to consumers. Korea also enacted a newly revised automobile management act, the Korea "Lemon Law," on January 1, 2019, which allows consumers to receive exchanges or refunds from the manufacturer if the same malfunction repeatedly occurs after purchasing a new automobile. There have recently been many cases of large fires occurring while driving import vehicles, causing huge public rage; therefore, interest is being focused on the revised automobile management act. Part 5-2 of the automobile management act was newly added to implement automobile exchange or refund arbitration systems. It is desirable to utilize the arbitration system to smoothly resolve automobile-related disputes that have recently increased significantly, and it is thus being used frequently for practical purposes.

독일의 의료분쟁과 대체적 분쟁해결방안(ADR) - 독일 의료중재원과 의료감정위원회를 중심으로 - (Eine Studie $\ddot{u}$ber $\ddot{A}$rztliche Konflikte in Deutschland und die alternative Beilegung von Rechtsstreitigkeiten - Deutsche Schlichtungsstellen und Gutachterkommission -)

  • 남준희
    • 의료법학
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    • 제10권2호
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    • pp.407-426
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    • 2009
  • Kennzeichnend f$\ddot{u}$r die $\ddot{a}$rztlichen T$\ddot{a}$tigkeiten, wenn Konflikte in medikament$\ddot{o}$sen Behandlungen auftreten, passiert es oft, dass es wegen unn$\ddot{o}$tigen Missverst$\ddot{a}$ndnissen oder Mangel an Verst$\ddot{a}$ndnis zwischen Arzt und Patient als extremes Ph$\ddot{a}$nomen zum impulsiven Strafprozess oder physischer Gewalt von Seite des Patienten kommt. In diesem Falle verteidigt sich der Arzt mit Schutzbehandlung und Behandlungsablehnung um die Folgen der $\ddot{a}$rztlichen Behandlung zu entweichen. Es ist dadurch auf beiden Seiten, Arzt und Patient, eine schwierige Sache. Denn der Versuch solche F$\ddot{a}$lle in Konflikten durch Zivilklage zu kl$\ddot{a}$ren, ist die Beweisf$\ddot{u}$hrung des Patienten und die dadurch in Lange gezogene Anklage meist durch die $\ddot{a}$rztliche Fachlichkeit und Behutsamkeit nicht wirklich m$\ddot{o}$glich. Infolgedessen ist es n$\ddot{o}$tig alternative Streitbeilegungsmethoden wie Schlichtung, Regelung oder Vermittelung einzuf$\ddot{u}$hren, anstatt von Gerichtsverfahren. Konflikte in einer $\ddot{a}$rztlichen Behandlung sind f$\ddot{u}$r den Patienten und auch f$\ddot{u}$r den Arzt eine Plage, denn physischer und geistiger Schaden wird dadurch verursacht. So ist eine schnelle Einf$\ddot{u}$hrung vertrauensw$\ddot{u}$rdiger Methoden in diesem Bereich notwendiger als in anderen. In diesem Aufsatz wird eine m$\ddot{o}$gliche Einf$\ddot{u}$hrung von einer passenden alternativen Beilegung von Rechtsstreitigkeiten in S$\ddot{u}$dkorea und ein Plan zur Aktivierung von dieser vorgef$\ddot{u}$hrt. Derzeitig wird in Deutschland als Alternative f$\ddot{u}$r Anklagen in den jeweiligen Bundesl$\ddot{a}$ndern die von den $\ddot{A}$rztevereinen erstellten und beaufsichtigten Schlichtungsstellen und Gutachterkommission in Rat genommen. Schlie$\ss$lich sollten wir aufgrund der vorliegenden Fakten und die Vor-und Nachteile dieser Schlichtungsmethoden auffassen und als Vorbild unserer anwenden und versuchen diese in Aktion zu bringen.

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소비자피해구제제도로서 소비자중재에 관한 연구 (Study on the Consumer Arbitration as a Remedy of Consumers' Damage)

  • 김도년;이동하
    • 한국중재학회지:중재연구
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    • 제28권2호
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    • pp.67-89
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    • 2018
  • An arbitration has great strength in the sense that it is a more rapid dispute resolution than a trial, and is means of dispute settlement for an achievement of the purpose which is the improvement of the rights and interests of consumers. Because the remedy of consumers' damage currently has not worked well, discussions about consumer arbitration as a universal Alternative Dispute Resolution (ADR) is needed. The core of the ADR is not only the professionality and neutrality of an arbitrator and a mediator, but also the non-impairment of the arbitration proceeding's fairness. In addition, it also has both economic feasibility and efficiency. Furthermore, providing an institutional strategy is necessary to ensure fairness in an arbitration award.