• The Journal of shipping and logistics
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• v.34 no.4
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• pp.695-710
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• 2018

Following the collapse of Hanjin Shipping, building a strong maritime cluster is one of the policy measures for the re-construction of the Korean shipping and shipbuilding industries. Thus, the purpose of this study is to develop a policy alternative for building a maritime cluster. Using Porter's diamond models, we analyzed the Imabari maritime cluster of Japan, which is characterized by cooperation between key industries, such as shipping, shipbuilding, shipbuilding equipment, and finance. The Imabari Maritime Cluster is equipped with complete domestic demand conditions and related supporting industry conditions. Although the strengths of the production conditions include excellent family-based management and strong support from regional administration and banks which develops independency among cluster members, the weak points include the absense of robust port services and difficulty in recruiting young talent in small and medium-sized cities. We can confirm that the company's strategy is focused on stable management, rather than a short-term view.

• Journal of Service Research and Studies
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• v.11 no.2
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• pp.95-105
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• 2021

The purpose of this study is to improve the accuracy of service satisfaction by utilizing KSC (Kano, Score Model, Concept Position) analysis methods in order to present various fitness center service models for healthy new silver generation centered on P fitness center which runs six branches in Busan. Double Diamond-based methods led to a case study focused on the P fitness center's Yeon-san branch which well leading in a wide variety of leisure infrastructures for the senior citizens. Throughout this study, based on the insights extracted from the customers were culminating in nine service design models from the perspective of administrators and trainers. The final derived nine models have been evaluated by Kano's satisfaction evaluation, Concept score, and Concept position evaluation. All of the nine models results indicated as valid except for models 3 and 6. Finally, an implementation roadmap was proposed by dividing it into investment cost and effectiveness.