• Journal of Korean Library and Information Science Society
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• v.42 no.1
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• pp.269-297
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• 2011

The purpose of this study is to investigate the current nationwide status of the multicultural and multilingual library services in Korea. To do this, a survey aimed at the public libraries, the non-governmental organizations and the governmental bodies that provided library services with multicultural and multilingual materials was conducted. Also, 15 librarians and the persons in charge were interviewed. As a result of this study, some recommendations not only regarding national library policies but also regarding public libraries providing multicultural library services to local users were suggested.

• Journal of Korean Library and Information Science Society
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• v.51 no.2
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• pp.213-243
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• 2020

The research aims to investigate immigrants', librarians' and multicultural experts' information needs and perception on current multicultural services in Korean libraries, and to suggest the directions for providing multicultural library services. The research collected the data through conducting both in-depth interviews and focus group interviews with immigrants, librarians and multicultural experts. The research found the significant and emergent features on immigrants' and librarians' requests and perception about current library multicultural services. On the analysis of the findings, the research discussed the implications of the policies for library multicultural services and the alternatives to improve library multicultural services and librarians' multicultural competencies.

• Journal of the Korean Society for Library and Information Science
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• v.43 no.1
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• pp.135-160
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• 2009

The study aims at understanding current states and problems for multi-cultural families in libraries. The study examined multicultural services in Korean libraries as well as overseas. The study analyzed library services and education problems of multicultural families based on multicultural model, assimilationist model, and differential exclusionary model. The study surveyed multi-cultural services librarians and educators as well as immigrants and children who have participated in multicultural problems, and finally analyzed problems and requirements of programs for multicultural families.

• Journal of Korean Library and Information Science Society
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• v.45 no.4
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• pp.253-276
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• 2014

The diversification of Korean society with a large influx of migrant workers, international marriages, and international students calls for an attention to the importance of cultural competence of Library and Information Science sector in order to respond effectively and appropriately to the needs of immigrants who have diverse cultural backgrounds. In regard to these circumstances, this study is designed to develop the components of cultural competency needed by librarians. For this, this study collected its data through literatures review and interviews with librarians who are implementing services for immigrants in multicultural libraries and with experts who have experienced researches based multicultural services or involved with the management of multicultural families and migrant workers. As a result, the cultural competency components emerging from literatures review and interviews were divided into three parts ; multicultural attitude, multicultural knowledge and multicultural skills. And detailed components of three parts of cultural competency were specifically multicultural attitude, knowledge of multicultural groups, knowledge of multicultural services, development of collections, programs, and services, service delivery, language diversity, and professional education and workforce diversity.

• Journal of the Korean Society for Library and Information Science
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• v.43 no.2
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• pp.91-122
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• 2009

The study aims at presenting the development and management strategies of programs and services for multicultural families in libraries. The study proposed the principles and directions for the multicultural services which fit into certain types of libraries. The study also stated that principles and directions of these services should be adopted under a national initiative framework. The study examined multicultural services in domestic libraries. The study analyzed them by patterns, and described service programs that were exemplary. The study intended to aid in finding the appropriate management strategies for muticultural services in Korean libraries in the future.

• Journal of the Korean Society for Library and Information Science
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• v.51 no.3
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• pp.247-263
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• 2017

This study attempts to suggest effective strategies for public library services for multicultural polpulation in Busan metro area. Emphasis was put on the perceived problems and strategies of librarians who are in charge of multicultural services in three public libraries in Busan. Specifically, this study surveys major issues, problems, and solutions related to serving multicultural population in public libraries. For this, the study collected data from qualitative interviews with informants and analyzed contents. It is expected that the results of the study will provide multicultural agencies with primary data to restructure the service programs for immigrants in Korean public libraries.

• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.295-321
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• 2013

This study examines current practices of the multicultural services in public library and offers directions for improvement in the multicultural society. For this, this study is set up the list of the multicultural services on the basis of the plans and the announcements about multicultural services of an international organization. Moreover, researchers analysed the multicultural services of Incheon Jungang Library. The results of this study are as follows. They proposed the improvement of the multicultural services of a public library as the changes of cognition of the multicultural services, training for professional manpower, program for intercultural understanding, accessibility to information, etc.

• Journal of Korean Library and Information Science Society
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• v.51 no.3
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• pp.351-384
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• 2020

The research aims to develop the courses for librarians' continuing education to build up multicultural competencies in library services. In order to achieve the purpose, the study designed the research processes as followings: first, multicultural environment analyses with various materials such as statistics or national reports; second, librarians' and multicultural users' needs analyses of multicultural library services and library works; third, job competency analyses through reviewing related laws, rules, guidelines for library multicultural services, etc. On the basis of the results from the three-step analysis phases, the study deducted the candidate courses for librarians' multicultural education. After testing validity of the candidate courses by expert panels on library multicultural services, the research suggested the final 16 courses and follow-up research projects for designing and implementing the suggested courses in real class fields.

• Journal of Digital Convergence
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• v.14 no.3
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• pp.199-207
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• 2016

The number of multicultural families is on the rise worldwide. In this respect, the central government and municipal governments are also implementing and supporting multicultural-related policies. However, they are in progress, not as services needed for multicultural members but as policy issues. This causes multicultural members to fail to figure out the need of policies supported by the government or local governments, as well as to grasp the desire for what services in need are. In addition to this, many studies regarding multiculture are under way but few studies have been known so far as to multicultural business models. This study has suggested a final business model and strategy methods by designing, comparing and analyzing a business model needed for multicultural members through interviews with professionals and multicultural members with regard to mulcultural policies and examples in Korea.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.311-332
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• 2011

The purpose of this study was to establish core elements required for the implementation of multicultural library services, to analyze the features of each element, and to develop a model of effective multicultural library services. This model was aimed to improve multicultural services and programs currently managed on a short-term basis by public libraries in Korea and help those libraries develop more systematic and long-term multicultural services. To proceed with this study, the literature review, a case study and a survey(the exploratory factor analysis, T-test and ANOVA analysis) were conducted. In this study, it is found that more effective operation of multicultural services in public libraries requires cooperation and integration with not only other libraries and related social and educational institutions in a community, but also international network. Based on this idea, the model of operating multicultural services in public libraries in Korea was proposed in this study.