• Title/Summary/Keyword: 내부 품질

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An Empirical Study on Service Quality and User Satisfaction Business Consulting (경영컨설팅 서비스품질과 고객만족에 관한 연구)

  • Kim, Dong-Il
    • Proceedings of the KAIS Fall Conference
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    • 2008.05a
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    • pp.343-346
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    • 2008
  • 기업 컨설팅은 조직의 기술 및 경영에 대한 문제점을 분석하고, 대책을 연구해 경영기법이나 운영에 관한 전문적인 자문활동을 수행하는 것이다. 그러나 특히 경영능력과 경험이 부족한 중소기업에게는 그 필요성이 크게 대두되고 있으나 업무 생산성 및 품질에 대한 의식이 미흡하고, 조직 비활성화가 상존하는 경우가 많다. 또한 기업 내부의 문제점 발견 및 발전방향 등에 대한 전략적 수립이 대표자의 주관적 입장에만 의존하는 실정으로 급변하는 경영환경에 적응하여 성공으로 이루어지기 위해서는 관련 외부 전문가의 참여가 필요시되고 있다. 따라서 본 연구에서는 국내 정보화에 관한 컨설팅 서비스품질의 구성요인으로 크게 서비스 제공과정의 과정품질, 결과품질, 서비스 비용으로 대별하여 분석 비교하였으며, 또한 서비스품질에 미치는 영향에 차이가 있는지를 실증적으로 증명하고자 하였다. 결과적으로 서비스 품질이 고객만족에 미치는 영향 및 재이용의도와 구전의도와의 관계를 밝힘으로서, 서비스 품질이 기업의 수익성에 크게 기여하는 중요한 요소임을 제시하고자 한다.

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A Case Study on Improving SW Quality through Software Visualization (소프트웨어 가시화를 통한 품질 개선 사례 연구)

  • Park, Bo Kyung;Kwon, Ha Eun;Son, Hyun Seung;Kim, Young Soo;Lee, Sang-Eun;Kim, R. Young Chul
    • Journal of KIISE
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    • v.41 no.11
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    • pp.935-942
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    • 2014
  • Today, it is very important issue to high quality of software issue on huge scale of code and time-to-market. In the industrial fields still developers focuses on Code based development. Therefore we try to consider two points of views 1) improving the general developer the bad development habit, and 2) maintenance without design, documentation and code visualization. To solve these problems, we need to make the code visualization of code. In this paper, we suggest how to visualize the inner structure of code, and also how to proceed improvement of quality with constructing the Tool-Chain for visualizing Java code's inner structure. For our practical case, we applied Object Code with NIPA's SW Visualization, and then reduced code complexity through quantitatively analyzing and visualizing code based on setting the basic module unit, the class of object oriented code.

The effect of Multiple Positions in the Board on the Quality of Internal Accounting Control System (이사의 겸임이 내부회계관리제도의 품질에 미치는 영향)

  • Jung, Woo-Sung
    • Journal of the Korea Convergence Society
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    • v.13 no.1
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    • pp.365-373
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    • 2022
  • The purpose of this study is to determine the effect of concurrent appointment as a director on the quality of the internal accounting management system (IACS). For analysis, 9,343 KOSPI & KOSDAQ company-year data from 2014-2019, excluding the financial industry, were used. As a result of the analysis, it was confirmed that the quality of IACS decreased as the number of multiple positions in the director increased. Although there is a difference in the roles of inside and outside directors, it was found that the quality of IACS decreases equally as the number of board members. According to the business hypothesis, this can be said to be the result of the agency problem within the company because directors, who were more busy with concurrent positions as directors, did not put sufficient effort into their work. This study suggests that information on the concurrent position of directors can be a new indicator that reflects the characteristics of the board in evaluating the effectiveness of corporate governance.

[Retracted]Data management of academic information system using data quality diagnosis technique ([논문철회]데이터 품질진단 기법을 이용한 학사정보시스템의 데이터 관리)

  • Ryu, Donghwan;Sung, Mikyung;Lee, Jieun;Jung, Hoekyung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.26 no.4
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    • pp.598-604
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    • 2022
  • The academic information system of a university is the core system of the university, and since it has to manage all the various activities in the university, such as student academic records, it becomes complicated every year and the data increases indiscriminately. As a result, the reliability of the data of the academic information system is lowered, which causes communication problems with users and may cause a major failure in the system. Therefore, in this paper, column attribute analysis, allowable value list analysis, string pattern analysis, date type analysis, and unique value analysis methods were designed for the academic information system using the data profiling technique of data quality management. In the implementation stage, the script was implemented using the above five analysis methods, and by executing the script, errors by type of the academic information system were found, the cause of the error was found and corrected inside the system, and the probability of internal system failure was lowered.

Internal Defect Position Analysis of a Multi-Layer Chip Using Lock-in Infrared Microscopy (위상잠금 적외선 현미경 관찰법을 이용한 다층구조 칩의 내부결함 위치 분석)

  • Kim, Seon-Jin;Lee, Kye-Sung;Hur, Hwan;Lee, Haksun;Bae, Hyun-Cheol;Choi, Kwang-Seong;Kim, Ghiseok;Kim, Geon-Hee
    • Journal of the Korean Society for Nondestructive Testing
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    • v.35 no.3
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    • pp.200-205
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    • 2015
  • An ultra-precise infrared microscope consisting of a high-resolution infrared objective lens and infrared sensors is utilized successfully to obtain location information on the plane and depth of local heat sources causing defects in a semiconductor device. In this study, multi-layer semiconductor chips are analyzed for the positional information of heat sources by using a lock-in infrared microscope. Optimal conditions such as focal position, integration time, current and lock-in frequency for measuring the accurate depth of the heat sources are studied by lock-in thermography. The location indicated by the results of the depth estimate, according to the change in distance between the infrared objective lens and the specimen is analyzed under these optimal conditions.

Cut Flower Yields and Qualities of Rosa hybrid Affected by Night Cooling in High Temperature Season (고온기 야간 냉방이 절화 장미 수량 및 품질에 미치는 영향)

  • Se Jin Kim;Won Hee Kim;Young Ran Lee;Hyun Hwan Jung
    • Journal of Bio-Environment Control
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    • v.32 no.1
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    • pp.15-22
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    • 2023
  • Roses are one of the most produced flower species in the world, and cut roses are produced in the greenhouses all year round. Recently, due to the increase in the temperature in the greenhouses in summer, the quality of cut roses is seriously deteriorated, such as shortening the stem length. This study was conducted to investigate the effects of the growing seasons on the qualities of cut roses and also to test the effect of cooling at night in high temperature season on the cut flower qualities of roses. Comparing the qualities and yields of cut roses for each season, the major cut flower qualities such as flower stem length, stem diameter and fresh weight were statistically significantly decreased in roses ('Pink Beauty' and 'Pink Shine') produced in summer. The yields didn't show a statistically significant difference in both cultivars. Investigating the cut flower qualities, the flower stem length increased by 15% for 'Pink Beauty', 11% for 'Ararat', and 12% for 'Pink Shine' when treated with cooling at night in warm season than the untreated control. In addition, when treated with cooling at night in warm season, the fresh weight of all three cultivars increased by 20-30% statistically significantly than conventionally cultivated control. It is expected that cooling at night in warm season will be helpful to improve the cut flower quality deterioration in summer.

A Study on Quality Estimation Model from Quality Metrics for BRE(Business Rule Engine) (BRE(Business Rule Engine) 품질평가메트릭을 이용한 품질평가모델에 관한 연구)

  • Chang, Tae-Hwan;Kim, Hyo-Gon
    • Annual Conference of KIPS
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    • 2010.04a
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    • pp.977-980
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    • 2010
  • 기업내부에 존재하는 비즈니스 룰은 정형화되고 집중화된 하나의 시스템으로 구축되어 있는 것이 아니라 여러 서브시스템이나 실무자의 경험속에 산재되어 존재한다. 산재되어 존재하는 비즈니스 룰을 정형화된 형태로 집중관리가 가능하도록 구축한 도구가 BRE(Business Rule Engine)이다. BRE는 비즈니스 룰 관리를 빠르고 용이하게 하여, 기업의 경쟁력 향상에 매우 효과적인 기여를 한다. 하지만 BRE도입시 고려해야 할 품질특성을 판단할 뚜렷한 기준을 가지고 있지 못 하기 때문에 고가의 솔루션인 BRE도입에 많은 어려움을 겪고 있다. 본 연구에서는 국제 표준 ISO/IEC 9126를 기반으로 BRE가 갖추어야 할 품질특성을 정의하고 BRE 도입시 고려해야 할 품질특성을 판단할 수 있는 판별분석기법을 통해 BRE를 명확히 이해할 수 있는 품질평가모델을 제시함으로서 이러한 문제를 해결하고자 한다. 또한 본 연구의 결과는 실제 구축된 BRE 사례들에 대해 판별분석기법을 통해 검증하며, 검증된 품질평가모델의 활용방안을 제시한다.

Postharvest Quality Changes of Kimchi Cabbage 'Choongwang' Cultivar as Influenced by Postharvest Treatments (저장 전처리 방법에 따른 배추 '춘광' 품종의 품질변화)

  • Eum, Hyang Lan;Bae, Sang Jun;Kim, Byung-Sup;Yoon, Jungro;Kim, Jongkee;Hong, Sae Jin
    • Horticultural Science & Technology
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    • v.31 no.4
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    • pp.429-436
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    • 2013
  • Kimchi cabbage 'Choongwang' cultivar is mainly cultivated during summer in Gangneung area. 'Choongwang' cultivar was harvested in late July, applied with predrying, room cooling, and forced air cooling, and then packaged with/without 0.02 mm HDPE film to estimate the effect of postharvest treatment on quality characteristics (weight loss, trimming loss, firmness, SSC, color index, sensory evaluation) during 8 week storage at $2^{\circ}C$. Kimchi cabbage without 0.02 mm HDPE film showed high weight loss up to 13-20% while those of with liner were significantly lower. Also forced air cooling among the postharvest treatments was effective to reduce both weight loss and trimming loss. Appearance and freshness in sensory evaluation were the important factors in estimating good quality during storage. Liner treatment with forced air cooling showed highly significant for maintaining appearance and freshness ($P{\leq}0.01$). Color index was no differences between with/without 0.02 mm HDPE film and postharvest treatments. After 6 weeks storage in without 0.02 mm HDPE film with room cooling or control appearance was severely damaged and also internal browning was found. While in with 0.02 mm HDPE film internal browning was found after 8 weeks storage, just in room cooling or predrying treatment.