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Service Design Application for Dementia Service Strategies: Focusing on the UK (치매 서비스 전략 도출을 위한 서비스디자인 활용: 영국사례를 중심으로)

  • Han, Jeong-Won
    • Journal of the Korea Convergence Society
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    • v.13 no.5
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    • pp.523-529
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    • 2022
  • South Korea, a rapidly ageing country, faces increasing dementia rate as the incidence of dementia increases with ageing. Service design is an effective method to develop dementia service by visualizing and specifying intangible forms of service. The Design Council in the U.K. carried out dementia solution projects such as 'living with dementia' in 2011 and 'transform aging' in 2016, introducing successful services and innovative products. Seeking useful implications, this paper explores the concept and method of service design focusing on the U.K. cases. To suggest solutions on dementia, effective strategies should be set up on the basis of service design, which embodies various stake holders' cooperation and partnership.