• 한국디지털정책학회:학술대회논문집
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• 2004.05a
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• pp.137-148
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• 2004

This study analyzes the process of informatization in the public sector for information system development using Peter Keen's Process Capability Matrix. For this, Informatization Support Project, a model case of informatization process in the public sector, is analyzed by the approach from a traditional point of view to the viewpoint of e-business By doing this, the direction of BPR for informatization in the public sector will be presented. Moreover, implications for the direction of the outsourcing will be provided.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.3
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• pp.193-210
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• 2012

While attention has been paid to 'core information poor' with low-level information literacy, public libraries are to be social agencies to set policies, and are to provide them with cultural experiences and services as well. In this regard, this study intends to shed light on the current status of public library services for such 'information-poor' as the urban poor, the handicapped, and the aged in Busan metro area. Exploring the statistical data, observations and interviews, the study attempts to illustrate current status and trends. It, specifically, focuses on the following characteristics of information service strategies: types of services provided; infra-structure including facilities and specialized collection; and, barriers and limitation of library and information use.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2011.10a
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• pp.307-310
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• 2011

본 논문은 공공자격 온라인 처리시스템의 예외사항 및 오류처리에 대한 관리 효율성을 극대화하기 위한 연구로 다양한 이론에 근거한 IT 거버넌스 체계를 적용하여 실제 운영시스템에 적용한다. IT거버넌스에 기반 한 예외사항 및 오류처리에 관하여 공공자격 온라인 처리시스템의 개발 전략과 목표를 기준으로 구축, 운영, 지원, 모니터링 등에 대하여 각각의 처리모듈에서 발생 가능한 예외사항과 오류처리에 대하여 시스템 관리자와 함께 일반 행정처리 중심의 사용자를 바탕으로 한 처리 지침의 세부적 사항을 기술적으로 적용하는 개발 방법론을 도입한다. 개발자와 관리자 및 행정사용자가 중심체계가 되는 방법론을 적용하여 예외사항 및 오류처리에 대한 지침서를 모델링하는 본 논문은 공공자격처리시스템 프로젝트를 일반 및 실무분야에 대한 2개의 대규모 개발 시스템으로 분류하고 세부사항을 도출하고 운영책임 관리자와 일반 행정처리 사용자에게 적용하여 결과를 평가한다. 국가정보화 IT거버넌스 혁신을 통하여 8가지 영역의 표준 지침서 제작의 필요성이 대두되어지는 관점에서 본 연구가 국가가 시행하는 공공자격 처리시스템의 특수 분야에서 확장되어진 기술적 공유를 추구할 수 있다.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.2
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• pp.195-213
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• 2015

As the role and functions of public libraries have become more diverse and complex, professionalism of librarianship in public libraries is more emphasized than before. Meanwhile, the importance of humanities has been highlighted and as a result, humanities lectures are diffused along with the social change and advancement; something that most public libraries take into consideration. In that, this study look into the case of the Dongdaemun-Gu Public Digital Library with emphasis on 2013 and 2014 when the library tried to develop professionalism of librarianship in relation to lectures on humanities. And, based upon the analysis on the process of the program and survey results, this study intends to examine the relationship between professionalism of librarianship in public libraries and humanities lectures for public in oder to enhance our understanding on professionalism of librarianship in public libraries.

• Information Systems Review
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• v.21 no.4
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• pp.157-173
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• 2019

Robotic Process Automation (RPA) has attracted great attention from diverse home and foreign industries. To provide lessons learned and action principles based on real RPA adoption and application experiences, various case studies have been conducted. However, lacking is an investigation of public sector for RPA adoption, especially in Korea. To reduce the research gap, this study presents a case study of RPA adoption by a representative Korean ICT public organization, NIA (National Information society Agency). By automating a core process, entering a document to a governmental portal service, NIA has achieved various management performances in terms of cost, operation, and business impacts. Especially, by relieving four types of rigidity of public institutions (i.e. structure, human resource, tasks, and rules), Our case study result suggests that RPA enables public institutes to overcome obstacles of pursuing digital transformation. Implications and limitations for future public RPA adopters are offered.

• Information Systems Review
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• v.12 no.2
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• pp.189-203
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• 2010

Is presenting guidance of information performance measurement as government PRM version 2.0 these common reference models in public sector. Government PRM is consisted of assessment classification system and standard line of sight and performance management standard form. Through this, is sorting performance element and define cause-and effect. Government PRM is supplying measurement categories at assessment classification system, but relative importance for application standard by measurement categories is not presenting. In this study, importance for government PRM's measurement categories been applying by commonness Test of information performance measurement of public sector wishes to deduce estimation and priority. Research model used Fuzzy QFD, and designed so that can reflect well PRM's development purpose. I applied Fuzzy AHP and FPP method that graft together fuzzy theory to minimize uncertainty and ambiguity in that expert opinion. Is drawn to element that "Standard model offer for information department and management" is the most important in government PRM's development purpose. "Quality of service" is showing the highest priority in customer results in measurement category. Importance for government PRM's measurement categories can offer common valuation basis in government and public institution. Hereafter if examine closely quantitative cause-and effect for structure model of measurement classification system when study government PRM more objective and efficient reference model become.

• The Journal of Information Technology and Database
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• v.2 no.2
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• pp.3-24
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• 1995

본 연구는 국가정보화의 총괄적인 정보개발계획을 수립하기 위하여 일명 정보개발지도를 이용하여 국가의 정보개발 현황을 분석하고 국가 정보화의 방향을 제시하고자 한다. 이는 현재 국내에 개발되어 서비스를 제공중인 정보, 사업의 지원자금으로 개발을 추진중에 있는 정보, 혹은 아직 미개발되었지만 공공정보로써 개발이 가능한 공공기관의 정보자원을 조사하고 세부분야별로 분류하여 하나의 평면에 나타냄으로써 국내 공공정보 개발의 방위를 파악하고자 한다. 또한 해외의 정보개발, 서비스들을 평면에 함께 제시함으로써 향후 공공데이터베이스의 개발 과제를 파악하기 위한 기반자료로 활용될 수 있으며, 정보개발지도에 따라 년차별 개발분야 및 개발 우선순위 등을 결정될 수 있으리라 예측된다.

• KLA journal
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• v.48 no.10 s.388
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• pp.24-27
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• 2007

• KLA journal
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• v.13 no.10
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• pp.13-15
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• 1972

• TTA Journal
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• s.82
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• pp.95-102
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• 2002