• Journal of the Korean Society for Library and Information Science
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• v.39 no.2
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• pp.5-33
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• 2005

Young adults are not met adequately by the traditional public library service patterns, being compared for children and adults even though they belong to the main user groups in number. Adolescence is a unique developmental stage distinct from childhood and adulthood and it is fair to say that today's young adults face complex present and confusing future. Projects are made to address the full spectrum of the young adults needs and the important role of public libraries as partners to solve the social youth problems in the USA. The library professional organizations issued young adult service guidelines, recommendations, and manuals to assist public libraries to offer good service programs to young adults. This paper provides the basics of young adult services in the public libraries to help Korean public libraries acknowledge the importance of young adult services and improve the framework of young adult services.

• Journal of the Korean Society for information Management
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• v.28 no.4
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• pp.221-242
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• 2011

The changes of university entrance system which is affecting public library management and services, and current situation of private education market were analyzed for this study. It was revealed that we have several competitive forces that determine library service justification in Korean service environment(market) which has not experienced in the developed countries. The elements of private education may drive competition in the book reading service industry. Such elements effectuate serious problems and discourage library service marketing to the user. For a sustainable competitive advantage, English language collection and reading program model was developed for library marketing strategies(as applying leverage).

• Journal of the Korean Society for Library and Information Science
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• v.56 no.3
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• pp.391-414
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• 2022

This study treats bureaucracy as one of the main systematic characteristics of public libraries and analyzes the effects on performance based on service quality. Doing this analysis, we investigated the service quality of each library by conducting a questionnaire survey from users of eight public libraries in Seoul metropolitan area of South Korea. We also measured the bureaucratic characteristics of the libraries through another questionnaire survey from librarians. Then based on the survey data, it is analyzed how bureaucratic characteristics affect service quality. According to the analysis results, bureaucratic and post-bureaucratic characteristics had causal relationships with service quality. Especially, several combinations of the characteristics affected service quality. In addition, among the characteristics, a system of rules was more important in the relationship with service quality. This study is meaningful to consider bureaucratic characteristics for public library organizations to produce a high-quality service through empirical research.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.3
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• pp.163-181
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• 2023

The basis of library services is to support users' efficient access to materials, and to this end high-quality search services using bibliographic data (bibliographic MARC) must be premised. However, in Korea, discussions on search services based on library catalogs are still in the early 2010s, so it is necessary to understand the current status and examine user needs. In this context, this study aims to provide a solution for public library searching services to become an efficient search tool based on user needs. For this purpose, first, this study analyzed cataloging services of 49 public libraries in Busan by focusing on 'data search method' and 'method of providing information', second, identified user needs by conducting a survey of 322 users visiting public libraries, and finally, proposed improvement directions based on best practices.

• Journal of the Korean Society for Library and Information Science
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• v.54 no.2
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• pp.29-52
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• 2020

This study reports a field study that examined the citizens' needs and perceptions of library services at a municipal public library system of Mapo-gu, in an attempt to develop a comprehensive service plan that can satisfy the diverse public needs in the changing social environment. We administered a self-reported questionnaire to 800 library users and 300 non-users in the area to examine their reading habits, library use, and perceptions of library services and programs. As a result of the analysis, 53.7% of Mapo-gu residents used one or two libraries among all 16 municipal libraries, and the primary criterion for selecting the main library was accessibility(63.9%). And only 53.8% of library users had experience participating in the library programs. The respondents also showed strong perception that the library is an essential place for the community and the children. Study results indicate that the library system should further expand the collection size, diversify information contents, improve the physical space including library facilities, and build more libraries. In order to fulfill the role of public libraries as the central place of the community, the municipal city should further invest in enhancing accessibility, spatial innovation, and diversifying service contents and media.

• Journal of Korean Library and Information Science Society
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• v.42 no.1
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• pp.417-440
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• 2011

Public libraries face various changes and challenges in the knowledge society of the 21st century. The necessity of introducing 'marketing' concept into the management of public libraries is increasing. This study focuses on 'Family Place Library' program among the children services of public libraries in the United States. 'Family Place Library' is the library program for the youngest children and families, which has been spread over 300 public libraries of USA until February, 2011. The researcher did participation observation and in-depth interview at the libraries which are the main cases for 'Family Place Libraries' in New York, USA. And the researcher analysed the content of the program and did in-depth interviews with related professionals in and out of libraries over many states of USA. Based on the results of this study, the researcher suggested marketing strategies for the management of public libraries.

• Journal of the Korean Society for information Management
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• v.32 no.2
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• pp.63-86
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• 2015

Big data refers to dataset whose size is beyond the ability of typical database software tools to capture, store, manage, and analyze. And now it is considered to create the new opportunity in every industry. The purpose of this study is to develop of big data services in public library for improved library services. To this end, analysed the type of library big data and needs of stockholders through the various methods such as deep interview, focus group interview, questionnaire. At first step, we defined the 16 big data service models from interview with librarians, and LIS professions. Second step, it was considered necessity, timeliness, possibility of development. We developed the final two services called on 'Decision Support Services for Public Librarians' and 'Book Recommendation Services for Users.'

• Journal of Korean Library and Information Science Society
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• v.33 no.4
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• pp.101-123
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• 2002

UN has decided to observe the year 1999 as the International Year of Older Persons (IYOP). Since that year, older persons should have equal access to information in order to function effectively in an information society for all. Public library should be a important access point for older persons, and above all, be a leading ole to bridge digital devide in the regional community. There are, however, few policies or guidelines for public library services to older persons in Korea. This is a time fur developing these ones at the national level. In this study, the draft for public library services to older persons is suggested.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.1
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• pp.19-29
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• 2010

With changes of global environment, a growing number of people has entered America in recent decades, including immigrants, refugees, exchange students, and visitors. The influx of newcomers has brought great challenges to American public libraries to meet the needs and desires of diverse groups in the community. This paper discusses how public libraries can improve their services and programs for the ethnic, cultural, and linguistic diversities of community members. Especially, this paper comprehensively discusses that the public library's atmosphere for newcomers, community need assessment, library services and programs, multicultural collections, multicultural staff, collaboration with other organizations and groups, information and communication technology, and future challenges for public libraries.

• Journal of the Korean Society for information Management
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• v.33 no.1
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• pp.293-316
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• 2016

This study aims to improve bibliographic data of public libraries by linking service data, which are produced out of library service programs. Service data collected from the seven award-winning public libraries were selected and analyzed. A Bibliographic Framework is used for linking bibliographic data and service data. Interfaces are also suggested for the two-way data linking. The results can be used to obtain 1) selective and value-added bibliographic data, 2) bibliographic data updated continuously throughout the lifecycle, 3) structured service data for preservation and sharing, and 4) bibliographic data linked to the additional external linked data.