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http://dx.doi.org/10.5762/KAIS.2020.21.3.353

Mediating Effects of Burnout between Emotional labor and Resilience for Nurses in Long-term care Hospitals  

Hyeon, Il-Seon (Department of Nursing, Kyungwoon University)
Lee, So-Young (Department of Nursing, Kyungwoon University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.21, no.3, 2020 , pp. 353-359 More about this Journal
Abstract
This study investigated the effects of emotional labor and resilience on burnout of long-term care hospital nurses. The study was conducted in D, B, and G cities, from May 23 2019 to June 5, 2019, enrolling 195 long-term care hospital nurses who had been on duty since 6 months. Means, standard deviations, Pearson correlation coefficients, t-tests, ANOVA, and multiple regression analysis of the SPSS 21.0 statistical program were applied for analyzing the data. Emotional labor (r= 0.476, p<0.005) and resilience (r= -0.416, p<0.005) showed significant differences associated with burnout in the long-term care hospital nurses, with all variables showing significant correlation. Regression analysis revealed that emotional labor (β= 0.37, p<0.001) and resilience (β= 0.17, p<0.048) were significant variables affecting the burnout of long-term care hospital nurses, and these variables explained 25.5% of adaptation to their burnout (F=23.51, p<0.001). Based on the results of this study, we propose the necessity to develop and utilize a program to manage emotional labor and resilience as a way to improve adaption for long-term care hospital nurses.
Keywords
Long-term care; Emotional labor; Burnout; Resilience; Nurses;
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