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Kim, Jiyoung(2012), A Research about the Customer Long-term Relationship Orientation in the Relationship between Fashions Shop Master of Department Store and Customers, Chung-Ang University Graduate School, Seoul, Korea
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Kim, Yongjin and Nam, Kichan(2007), Theoretical framework for understanding service science and service innovation, Science and Technology Policy, Vol.-, No. 176. pp.69-83
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Kim, Yongsung et al., (2019), A Study on the Direction of Service Industry Development and Job Creation, KDI Research Report, April, 2019
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Lee, Don-hee(2016), Process innovation of healthcare service encounter, Organizational capability, Ope rational performance, Healthcare industry, Journal of the Korea Service Management Society, Vol.17, No.1, pp.103-130
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Lee, Jungeun & Son, Jaegeun(2008), The influence of Comprehension of organization, Role perception & Job performance, Journal of the Korea Tourism Management Association, Vol.2, No.4, pp.173-187
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Lee, Jungsun(2018), A Study on the Influence of Management Innovation on Service Essential Characteristics: Small and Medium-sized Manufacturing Companies, Graduate School of General Studies of Kookmin University, Seoul, Korea
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Lee, Seokhoon(2013), Influence of Travel Agency Employees'Knowledge Sharing on their Job Performances, Keimyung University Graduate School, Daegu, Korea
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Lee, Sunghee(2011), A Study on Relationships among Environmental Fit, Job Satisfaction and Job Performance depends on the Personality of Hotel Chefs, Sunchon National University Graduate School, Jeonnam, Korea
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Baek, Namgil(2010), The Effect of DINESCAPE on Interaction Quality and Loyalty in Restaurant, Sejong University Graduate School of General Studies. Seoul, Korea
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Byun, Miyoung(2020), A Study on the Correlation between Philosophy based Service Nature and Job Performance: Focusing on Comparative Analysis by Service Industry, Graduate School of General Studies of Kookmin University, Seoul, Korea
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Byun Miyoung & Kim Hyunsoo(2019), The Influence of Healthcare Service Nature on Job Performance: The Moderating Effects of Individual Personality, Journal of Service Research and Studies, Vol.9, N0.4, pp.41-62
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Choi Jinhee(2015), Factors affecting Job performance and Mediating effect among outsourced employees working at Hospitals, Graduate School of Inje University, Gyeongnam, Korea.
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Jeon, Hyangok(2017), A study on determinants of innovation performance in service industry, Daejeon University Graduate School, Daejeon, Korea
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16 |
Kang, Domyong(2014), Job Satisfaction and Overturn Intention of Rehabilitation Service Workers; Analysis of job results and organizational commitment factors, Daegu University Graduate School, Daegu, Korea
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17 |
Kim, Hyunsoo(2019), A Study on the Service Philosophy of Major Korean Ideology, Vol.9, No.1, pp.1-16
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18 |
Kim, Hyunsoo(2018), New Management of Management, Kookmin University Press
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Kim, Hyunsoo(2017b), A Study on Service Industry Development Policy by Service Nature, Journal of Service Research and Studies, Vol.7, No.1. pp.15-26
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20 |
Kim, Hyunsoo(2017a), A Study on Korean Traditional Philosophy as the Service Economy Philosophy, Journal of Service Research and Studies, Vol.7, No.3, pp.105-118
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21 |
Nam, Seungha & Jung, Jongwon(2017), The Influence of Self-Effectiveness and Job Satisfaction on the Innovation Behavior and Job Performance of the Organizational Member: Journal of the Korean Society of Social Affairs, Vol.16, No.4, pp.27-55
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Yang, Sukjoon & Kim, Youngkyung(2008), A Study on the Essential Structure of the Relationships between the Service Provider and Customers, Journal of Product Research, Vol.26, No.3, pp.1-13
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23 |
Yang, Jaesong(2011), Effect of Relational Characteristics of Organizational Members on Job Performance in Collaboration Environment Using Information System, Chonnam National University Graduate School, Gwangju, Korea
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