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http://dx.doi.org/10.7469/JKSQM.2016.44.1.043

Review on the TQM Literature appeared in KSQM  

Chung, Kyu Suk (Department of Business Administration, Kangwon National University)
Sin, Wan Seon (Department of System and Management Engineering, Sungkyunkwan University)
Baek, Dong-Hyun (Department of Business Administration, Hanyang University)
Ju, Yong Jun (Department of Railroad Management, Woosong Information University)
Publication Information
Journal of Korean Society for Quality Management / v.44, no.1, 2016 , pp. 43-60 More about this Journal
Abstract
Purpose: This paper reviews the papers on TQM issues which are published in the Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of TQM issues for several categories. Methods: We divide all of TQM issues into 6 categories: ISO system, quality assurance, quality management theory, empirical study on quality management, quality awards, and quality management etc. Results: Dividing all of papers on TQM published in KSQM for 50 years into 6 categories, we provide a chronological roadmap for individual categories, and summarize the contents and contributions of surveyed papers. Conclusion: The review paper is expected to provide future direction to improve TQM theories and applications in manufacturing and service industries.
Keywords
TQM; ISO; QA; National Quality Award;
Citations & Related Records
Times Cited By KSCI : 19  (Citation Analysis)
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