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http://dx.doi.org/10.13106/jafeb.2021.vol8.no3.1181

Anomalies of the Healthcare Sector Using Workplace Safety and Job Satisfaction: A Case Study of Pakistan  

AMAN-ULLAH, Attia (School of Business Management, Universiti Utara Malaysia)
AZIZ, Azelin (School of Business Management, Universiti Utara Malaysia)
IBRAHIM, Hadziroh (School of Business Management, Universiti Utara Malaysia)
Publication Information
The Journal of Asian Finance, Economics and Business / v.8, no.3, 2021 , pp. 1181-1191 More about this Journal
Abstract
This study aims to investigate the impact of workplace safety on doctors' retention and turnover intention along with job satisfaction as the mediator. A questionnaire-based survey was conducted with 394 medical doctors working in thirty-five hospitals in Pakistan using a structural equation modeling. Results of the study showed that: 1) workplace safety has a significant positive relationship with employee retention; 2) workplace safety has a significant negative relationship with turnover intention; 3) workplace safety has a significant positive relationship with job satisfaction; 4) job satisfaction has a significant positive relationship with employee retention; 5) job satisfaction has a significant positive relationship with turnover intentions; 6) job satisfaction mediates between workplace safety and employee retention; while 7) job satisfaction failed to mediate between workplace safety and turnover intentions. The findings of the study suggest that in a fear-free and safe environment, employees' chance to stay will increases. The study also suggests that dissatisfied employees do not need to leave the organization. There can be other factors that can be explored in future studies. This study also provides a practical implication for the doctors' low retention and high turnover, specifically in the healthcare sector of Pakistan by providing guidelines to the human resource executives to focus on the strategic implementation of workplace safety.
Keywords
Employee Retention; Turnover Intention; Workplace Safety; Social Exchange Theory; Healthcare; Pakistan;
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