The Mediating Effect of Empathy on the Relationship between Cultural Intelligence and Intercultural Adaptation in Intercultural Service Encounters |
KONG, Lan Lan
(School of Management, Jiangsu University)
MA, Zhi Qiang (School of Management, Jiangsu University) JI, Sung Ho (School of Management, Jiangsu University) LI, Jin (College of Economics and Management, International Trade, Chungnam National University) |
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