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http://dx.doi.org/10.11111/jkana.2014.20.3.322

Influential Factors Related to Job Satisfaction in Hospice Nurses: Focus on Emotional Labor and Burnout  

Chung, BokYae (College of Nursing, Kyungpook National University)
Han, Ji-Young (Department of Nursing, Silla University)
Publication Information
Journal of Korean Academy of Nursing Administration / v.20, no.3, 2014 , pp. 322-331 More about this Journal
Abstract
Purpose: The purpose of this study was to identify factors influencing job satisfaction in hospice nurses. The focus was on emotional labor and burnout. Methods: Between September 30 and October 18, 2013, hospice nurses (n=63) in 5 hospitals in 4 cities completed measures of emotional labor, burnout, and job satisfaction. Data were collected using questionnaires and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and multiple regression with the SPSS/Win 21.0 program. Results: The mean score per item for emotional labor was 3.0, the mean of burnout score was 2.7, and the mean job satisfaction score was 3.4. Emotional labor showed a positive correlation with burnout (r=.61), and a negative correlation with job satisfaction (r=-.52). Burnout showed a negative correlation with job satisfaction (r=-.64). The factors influencing job satisfaction were burnout (${\beta}$=-.65, p<.001) and clinical experience (${\beta}$=.25, p=.007). Burnout and clinical experience explained 57.0% of the variance in hospice nurses' job satisfaction. Conclusion: The findings of this study indicate a need to develop strategies to prevent burnout and control emotional labor in order to increase job satisfaction for hospice nurses.
Keywords
Hospice nurse; Emotional labor; Burnout; Job satisfaction;
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Times Cited By KSCI : 5  (Citation Analysis)
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